BMW of Fremont

Shout out to service advisor Matthew, came in without an appointment due to a flat tire and he and the team took care of me. appointment due to a flat tire and he and the team took care of me. More

Sales person didn't show for our scheduled appointment. Was handed off to another seller. Finance did not know how to make out the paperwork for a trust. The sales pitch for extended warranty was "this ca Was handed off to another seller. Finance did not know how to make out the paperwork for a trust. The sales pitch for extended warranty was "this car is complex, fails quite often and is expensive to fix". Not what one wants to hear when purchasing a car. One of the keys was lost during the purchase process and had to be brought to me a few days later. Once the car was purchased no one was there, including the seller, to take us to our car and explain how to operate the vehicle. We were left on our own. We got the feeling once they had our money we were of no use to them any longer. More

Ever since I purchased my BMW, I have always chose to come to this particular dealership only because of their great hands on customer service, professionalism, and the quality of service provided regard come to this particular dealership only because of their great hands on customer service, professionalism, and the quality of service provided regarding my vehicle. More

I had the best experience with BMW of Fremont because of my salesperson, Peter. He was awesome from start to finish! He was very thorough and NO pressure. Has even followed up with me after the sale. my salesperson, Peter. He was awesome from start to finish! He was very thorough and NO pressure. Has even followed up with me after the sale. More

Drove up from LA to pick up a car and was thoroughly impressed with the experience. The dealership was clean and roomy. The staff was fantastic and the sales advisor Shabir Qudus made the process as impressed with the experience. The dealership was clean and roomy. The staff was fantastic and the sales advisor Shabir Qudus made the process as easy as could be. Shabir was up front and transparent regarding pricing and quickly answered all my questions. I was able to get a car I love and bring back my previous BMW lease in one easy transaction. I was a bit hesitant to drive far away to acquire a car but after speaking with Shabir he put me at ease. Shabir is the real deal! I also had a great experience with the finance manager Mark Murillo, really nice guy and he was straightforward and got us in and out as quickly as possible. Highly recommend this dealership and the wonderful staff who truly make a difference. More

Attention Out of State buyers ... this dealership does got offer discounts to out of state buyers... you will need to pay full MSRP. Very poor selling practices. I live in CA 6 months a year and they woul got offer discounts to out of state buyers... you will need to pay full MSRP. Very poor selling practices. I live in CA 6 months a year and they would honor their AutoNation quote !!! More

Unbelievably poor communication and service Air bag recall. Called and made appointment. BMW called once and texted twice to confirm appointment. Arrived 20 minutes early to be told not all p Air bag recall. Called and made appointment. BMW called once and texted twice to confirm appointment. Arrived 20 minutes early to be told not all parts were in stock. WHAT! Received message after stupid mixup "Our records indicate that you were unable to bring your vehicle in for its Service Appointment today". WRONG WRONG WRONG More