BMW of Fremont

Great experience at BMW of Fremont on 9/07/21 with SA Charles Way. The man does his job better than most in the field. If great service and intelligent vehicle Technicians are what you are seeking in a d Charles Way. The man does his job better than most in the field. If great service and intelligent vehicle Technicians are what you are seeking in a dealership, BMW of Fremont is the place to go. They will never disappoint you! More

Peter Humphrey was patient, informative and honest. He stayed very late until all was over. It was a great experience to buy our first BMW. Thanks stayed very late until all was over. It was a great experience to buy our first BMW. Thanks More

Nick Lal is the best, super professional great when it comes to updating me on the status of my vehicle, very approachable and knowledgeable highly recommended. comes to updating me on the status of my vehicle, very approachable and knowledgeable highly recommended. More

Excellent customer service with no pressure to buy the car!!! Highly recommended!! car!!! Highly recommended!! More

Excellent customer service. I recently bought my car from here and the service was outstanding. My sales associate Sohail Siddique was super nice and tried his best to give me the best deal possible. I got m here and the service was outstanding. My sales associate Sohail Siddique was super nice and tried his best to give me the best deal possible. I got my car serviced from here last year and the experience was amazing. They gave me my car back clean and polished. The experience was a major reason for me to buy my car from BMW of Fremont. The staff are super-efficient. I would definitely recommend. Sincerely, Parveen Singh More

Calvin was very helpful, answered all of my questions and concerns. He made the process quick and easy. They were all very polite and helpful, no stress:) concerns. He made the process quick and easy. They were all very polite and helpful, no stress:) More

Outstanding customer service. I just took my 328i in to have the air conditioning recharged. Matt Richardson explained every step of the process to me, He arranged transportation for me to my office, after have the air conditioning recharged. Matt Richardson explained every step of the process to me, He arranged transportation for me to my office, after explaining the charges for service. The car was shining when returned to me, and A/C is working marvelously. I really appreciate the fine service, and highly recommend Matt Richardson and BMW of Fremont. Sincerely, David Burgren More

I have been taking my BMW 328i to BMW Fremont for all services since I bought the car in 2012. In fact, I use my BMW car for long road trips and drove 100K+ without any trouble so far. I always prefer 'N services since I bought the car in 2012. In fact, I use my BMW car for long road trips and drove 100K+ without any trouble so far. I always prefer 'Nick' as my service advisor and he does a wonderful job in guiding me on the maintenance activities. Thank you Nick and the service team for the great work!! I would highly recommend Nick and BMW Fremont. More

The staffs here in BMW of Fremont are working efficiently, and always offer excellent service to customers. My advisor John Lund helps me a lot every time I’m visiting this dealership. efficiently, and always offer excellent service to customers. My advisor John Lund helps me a lot every time I’m visiting this dealership. More

I made this service appointment for a gas leak concern. Upon meeting Mathew, his attitude towards the SULEV warranty on my car was insulting. Probably because it's a 2008 BMW. I'm sure he's a lot more acco Upon meeting Mathew, his attitude towards the SULEV warranty on my car was insulting. Probably because it's a 2008 BMW. I'm sure he's a lot more accommodating if you have a newer model and look the part. Keep in mind I had called the dealership prior to my appointment and made sure that they would be able to provide a loaner. When I arrived for my appointment, Mathew informed me about their "new" rule instilled in April regarding loaners.. He informed me that their new loaner protocol states that they cannot give BMW car loaners to those who have a car older than 2016. This was news to my husband and I because we have gotten both our 2008 BMW's serviced there and at the Mountain View location and received loaners with out a problem, even after April. Apparently if your car is older than 2016, they will provide a rental through Enterprise, which is fine had I known that prior because Enterprise requires your debit card which I did not have on me therefor I could not get a loaner and leave my car to get serviced. This was such a huge waste of time not to mention that I could not leave my car to get serviced in the end and had to drive it back with the gas leak issue which is dangerous. Oh, and I had to take time out of my work day for all of this. I suggest asking for Nick next time you make a service appointment here because Mathew is useless. More