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BMW of Fremont

Fremont, CA

4.6
752 Reviews
BMW of Fremont is the best place for BMW vehicles, used cars for sale, and BMW service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new BMW vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
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5720 Cushing Parkway

Fremont, CA

94538

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Showing 752 reviews

January 28, 2022

Matthew Richardson made my visit to BMW Fremont very pleasant. He helped me and responded to all my concerns. He was great. More

by hihetaed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
Feb 02, 2022 -

BMW of Fremont responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

January 28, 2022

They do false communication and are not transparent to the their clients. However, they help you in getting the car but force you to get on their own terms. More

by MM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ray
Feb 02, 2022 -

BMW of Fremont responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you would be willing to give us another chance in the future, please reach out to our General Manager at (510) 224-4820. We would appreciate the chance to turn your experience around.

January 25, 2022

Dealership venue is outstanding. Nice building and location. Sales staff very knowledgeable and helpful but be sure to be attentive when you negotiate your terms with Finance. BMW basic warranty packa More

by ronnie.santos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Molina / Shari
Jan 28, 2022 -

BMW of Fremont responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Fremont take our reviews very seriously. If you'd like, please contact our General Manager at (510) 224-4820. We'd appreciate the chance to make your experience a positive one. Take care!

Jan 28, 2022 -

ronnie.santos responded

Thank you and will forward to getting a clearer response and settle all of the concerns that are still in my mind. If not for the car itself, and Ed who was so helpful and professional, I will even be more sorry I went to Fremont BMW. I cannot imagine how a BMW dealership will not initially present and offer an outstanding factory warranty, and instead, offer a customer insurance /service packages presented one one sheet of paper, covering engine, body, tires, etc. (my dog's insurance coverage has a better brochure, for crying out loud). I had to go to the BMW USA website to find out! Very unacceptable. Again, I was so unsuspecting and fell trusting, which now lingers in my mind. I do not even know what my APR was for this deal. It was far different when I purchased my last car at the Benz dealership at Stevens Creek. I suspect it is not 1.9%, as what is being shown on the website. Golly, I wish I can magically rewind, and be intellectually wary.

January 25, 2022

Excellent experience. Edward Molina was very helpful, proved very easy and positive purchase experience. Highly recommend More

by Murat E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Molina
Jan 29, 2022 -

BMW of Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. We appreciate your recommendation of BMW of Fremont and we hope to be of service again in the future.

January 24, 2022

Wonderful service, very kind customer service, highly recommended and will come again sometime if I ever need anything. More

by Rogerlau
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Jan 26, 2022 -

BMW of Fremont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2022

Nick at the BMW of Fremont was my service agent, he was professional, helpful and responsive. In general, the service at BMW of Fremont is very good and highly recommended. I buy and service my cars here. More

by Sushi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 22, 2022 -

BMW of Fremont responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2022

People at the dealership were very friendly. My sales person was Winnie Chen. She worked hard to make sure she answered all my questions and worked to make the deal happen. She was great to work with a More

by jmisuta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winnie Chen, Cal G., Max & Andy
Jan 21, 2022 -

BMW of Fremont responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to reach out to our General Manager at (510) 224-4820; if there is ever anything we can do for you; we are more than happy to help. Have a great day!

January 17, 2022

I had my car serviced here. Everything went well. They offered me uber back home and come to the dealership since I don’t like waiting in the dealership. Car wash was also included in the service. More

by fei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta, Sydney Thorp
Jan 21, 2022 -

BMW of Fremont responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2022

It was a pleasure to purchase my new 2022 540j from Fremont BMW ,Daniel was the perfect person to work with More

by richs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel , Vince, Winnie & Charles
Jan 19, 2022 -

BMW of Fremont responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

January 16, 2022

Started out great then went south. Never returned my phone calls. Never had a even buying the truck. Would have driven down there and paid cash for the truck, but Leanne couldn't get past me trading in More

by Arditto
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leanne
Jan 18, 2022 -

BMW of Fremont responded

Hi, we are deeply disappointed by your experience at BMW of Fremont. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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