BMW of Fremont

Overall a solid experience. Omar listened to my needs, answered all of my questions, and in the end we were able to come to a fair price and completed the deal quickly. They low Omar listened to my needs, answered all of my questions, and in the end we were able to come to a fair price and completed the deal quickly. They lowballed a bit on the trade-in, and seemed to have too much pressure on them to sell appearance and dent protections (being willing to drop the price of the car just to keep them in the deal), and naturally the finance office tried to sell multiple extremely overpriced warranties/plans to me, but even afterward they've been responsive to my questions. More

Although my agent was nice she was not knowledgeable about the car or its features, or I was misled. I was given the impression the car had adoptive or active cruise control. It did not but it had the f about the car or its features, or I was misled. I was given the impression the car had adoptive or active cruise control. It did not but it had the feature button. She became basically unavailable after the purchase and I lost my window to return the car. The free electrical service to charge the car never worked and again the dealership failed to follow up. So I’ve been paying for electric charging during my “free” period. A $90,000 car should have dynamic cruise control in 2024. I’m stuck with three year lease. More

Had an awesome experience definitely recommend if you need anything Jorge is the best one to help you ! need anything Jorge is the best one to help you ! More

Great staff, very impressive with their approach of handling and explaining the process of buying the vehicle. handling and explaining the process of buying the vehicle. More

Always a great experience with the service department! I highly recommend them! Very upfront with everything your car and you as a person need. I highly recommend them! Very upfront with everything your car and you as a person need. More

Excellent service all around, on time and tentative, very good service received will come back good service received will come back More

Excellent to work with. Sale was quick and easy, no pressure. Follow up visits were pleasant. Sale was quick and easy, no pressure. Follow up visits were pleasant. More

The customer service manager was very knowledgable and streamlined the process for me, it was quick and easy process. streamlined the process for me, it was quick and easy process. More

Excellently handled by Nick end to end. He was very responsive and took care of all the details He was very responsive and took care of all the details More

Andy Sheng Huang was very helpful & prompt in his online feedback on the car we were interested in. Sohail Aiddique greeted us right away when we walked in the door at the dealership. Andy remembered me fr feedback on the car we were interested in. Sohail Aiddique greeted us right away when we walked in the door at the dealership. Andy remembered me from our multiple email correspondences and came to greet us thanking us for stopping in. Sohail was direct, to the point, not beating around the bush and helped us with our test drive right away. Everyone at the dealership was very helpful. More