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BMW of Fremont

Fremont, CA

Overview
Reviews
Vehicles
4.5
755 Reviews
BMW of Fremont is the best place for BMW vehicles, used cars for sale, and BMW service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new BMW vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
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5720 Cushing Parkway

Fremont, CA

94538

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Showing 755 reviews

April 06, 2023

When i make appointment on line for my service, it gave me so many complicated option and I have no idea what service option to choose from and i pick the one seems most appropriate. I went in on-time for More

by BMWX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan and I don't remember another person name
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Apr 08, 2023 -

BMW of Fremont responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Fremont take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4820. We hope to hear from you.

April 05, 2023

Though the first service guy though the phone is not very nice, but the service director Dana and Charles are very nice people, and they did a very good job! More

by bingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana and Charles
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Apr 09, 2023 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (510) 224-4820 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 04, 2023

My service advisor Matt is wonderful. I had a service call for my BMW i4 and he make everything easy for me. He was very polite and responsive. He also offered me a loaner car for free. L More

by yueningguo
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
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Apr 07, 2023 -

BMW of Fremont responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

April 04, 2023

Friendly personell, always able to get a great price. Service is great but overpriced. Service scheduler needs to check with shop to review availability before making appointments. More

by awarrenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
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Apr 07, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 03, 2023

Always been a positive experience coming to visit, regardless, if it was a service or taking care of an issue. More

by Butterflyhq
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 07, 2023 -

BMW of Fremont responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Fremont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 03, 2023

The team at Fremont BMW was really good with the service that they provided. Internet team was quick and responsive. More

by K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Pineda
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Apr 07, 2023 -

BMW of Fremont responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 02, 2023

Service advisor Nick Lai got me taken care. He is professional and understanding. Highly recommended him. Thanks again! More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lai
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Apr 06, 2023 -

BMW of Fremont responded

Hi James, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Fremont and we hope to be of service again in the future.

March 30, 2023

Ray is very helpful and also direct to tell you what he can offer and what he cannot offer. No drama here. More

by gimoue2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Apr 04, 2023 -

BMW of Fremont responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

Charles helped me with getting new xenon lights for my bmw z4 - we hit a snag in the parts shop only having one, but when I left he called me to come back because a local shop had 2 that they could delive More

by dorkkster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Apr 04, 2023 -

BMW of Fremont responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 26, 2023

BMW used to offer BMW loaner car when you bring in for service, but not anymore. Hope they can resume this service soon.Mercedes, Audi and Porsche have no problem providing loaner, not sure why only BMW More

by Mike
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Mar 30, 2023 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

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