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BMW of Fremont

Fremont, CA

Overview
Reviews
Vehicles
4.5
755 Reviews
BMW of Fremont is the best place for BMW vehicles, used cars for sale, and BMW service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new BMW vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
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5720 Cushing Parkway

Fremont, CA

94538

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Showing 755 reviews

May 25, 2023

This dealership has the worst service. My new car has more issues after being serviced. They serviced the car with no attention beside keeping my car for 4 days and absolutely providing no More

by Dak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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May 29, 2023 -

BMW of Fremont responded

Hi Dak, we are deeply disappointed by your experience at BMW of Fremont. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4820 -- we hope to hear from you soon. Take care!

May 24, 2023

I always have very good experience at BMW of Fremont. Charles is very friendly and professional. More

by wyhsia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Way
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May 26, 2023 -

BMW of Fremont responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 21, 2023

This dealership has a bunch of racesist employees. New hired Simon Shen and Established employe Matthew Richardson are both raisist and don’t deserve to have a job in customer service. I bought two More

by Pedroacosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Richardson, Simon Shen
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May 20, 2023

Amazing service pleasant personality all around friendly people great and fair pricing on time from beginning to end thank you Charles More

by Sharks618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Way
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May 22, 2023 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

May 20, 2023

the b e s t dealership to come through everyone is hella cool and helpful. definitely will come back 💯🤝🏽 More

by jdegxlaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lal
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May 22, 2023 -

BMW of Fremont responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

May 19, 2023

They have good service and was good experience. My car was done in 2 hours More

by Hinorcal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 22, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2023

Have been trying to reach them since last 7 days and no response. Once they sell you a car, after that you are not going to get any response from them. Their complete lack of response and assistance has le More

by Frustrated User
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
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May 22, 2023 -

BMW of Fremont responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4820. We hope to hear from you.

May 18, 2023

John gave me good advice and returned the car on time. The Fremont showroom is great with friendly staff. More

by Naveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delma
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May 22, 2023 -

BMW of Fremont responded

Hi Naveen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Timely service and service agent is helpful. If the service hrs are more than 3, they try to get you a loaner. More

by wingsun.sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Way
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May 22, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Quick repair and overall excellent service. They kept me informed throughout the entire process. These guys are great! More

by danac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 16, 2023 -

BMW of Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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