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BMW of Fremont

Fremont, CA

Overview
Reviews
Vehicles
4.6
748 Reviews
BMW of Fremont is the best place for BMW vehicles, used cars for sale, and BMW service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new BMW vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
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5720 Cushing Parkway

Fremont, CA

94538

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Showing 748 reviews

May 18, 2023

John gave me good advice and returned the car on time. The Fremont showroom is great with friendly staff. More

by Naveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Delma
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May 22, 2023 -

BMW of Fremont responded

Hi Naveen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Timely service and service agent is helpful. If the service hrs are more than 3, they try to get you a loaner. More

by wingsun.sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Way
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May 22, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Quick repair and overall excellent service. They kept me informed throughout the entire process. These guys are great! More

by danac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 16, 2023 -

BMW of Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2023

Once again I had an amazing stress free experience with my service advisor. Nick Lal is the man. I had my car dropped off after hours and got the work done very promptly. They figured out the issue and had More

by Arvinder101010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lal, Randy and the parts department
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May 16, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 11, 2023

not professional I drop my car this day 2 1/2 month when they fix it then my car go back again for three days and they fix it in my car. The hood was bent. They don’t know I’m getting a bad service from the More

by Harjeet singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who
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May 15, 2023 -

BMW of Fremont responded

Hi Harjeet, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4820 to discuss what we can do to help.

May 11, 2023

Service providers are friendly and very helpful. I am very happy what they are done with my BMW X5 car. I got an Uber ride to get to my office but I have to pay when I picked up my car. More

by danny.nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Guerra
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May 15, 2023 -

BMW of Fremont responded

Hi Danny, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2023

I did not like how my husband was treated at the dealership for complementary service when he dropped off my car. The staff named Richard assumed without asking first that we are there for repair. H More

by auchi812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
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May 11, 2023 -

BMW of Fremont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.

May 09, 2023

Dan is very friendly and helpful. I am happy with his service and the support that the whole team provided. More

by yajan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Boyd
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May 12, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 06, 2023

Excellent advice to the client and good communication by sales rep and service advisor. Excellent dealership More

by dtumber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lal
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May 09, 2023 -

BMW of Fremont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Charles helped me with my service. He also sent me the video of my car condition and ensure that everything is good. Charles also booked Uber for me. Very professional and smooth exper More

by jayg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
May 09, 2023 -

BMW of Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Please don't hesitate to reach out if there's anything additional we can do for you.

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