BMW of Fremont

Brought my car for service multiple times and each time I was very disappointed. The service staff was not welcoming. Never coming back to this dealership again. I would rather drive an extra 20 miles for a was very disappointed. The service staff was not welcoming. Never coming back to this dealership again. I would rather drive an extra 20 miles for a better service. Thanks. More

They got my battery and rims handled and got it back in a jiffy, really!! jiffy, really!! More

your staff including service and financing are not honest. they are trying to avoid their responsibility by misleading and confusing. honest. they are trying to avoid their responsibility by misleading and confusing. More

BMW Fremont delivers the BEST service and customer experience. I've been taking my X5 here for the last 9 years. Charles always treats me with the utmost respect, provides me with discounts to help wi experience. I've been taking my X5 here for the last 9 years. Charles always treats me with the utmost respect, provides me with discounts to help with the cost, and makes sure that I get a loaner car. He takes his time to explain to me what is going on with my car. I truly appreciate his help every time! He is exceptional!!! More

Charles found the Module for the NVLD leak was under warranty. No charge which was great. Car definitely runs better. warranty. No charge which was great. Car definitely runs better. More

Fremont BMW was able to get my car in for service quickly and the wait was, well... there was really no wait. I have been to other BMW dealerships for service where, even though I had an appt, I waited and and the wait was, well... there was really no wait. I have been to other BMW dealerships for service where, even though I had an appt, I waited and waited and felt like just another number. The service department, and Charles, treated me with respect and did not treat me as though I knew nothing about my vehicle. The level of service I receive AFTER I buy a vehicle will definitely influence who I want to buy a vehicle from in the future. Fremont BMW is now the front runner! More

It is always give you a peace of mind that they take care of your vehicle of your vehicle More

Came here for a service visit and had a great experience. Definitely recommend this service center Definitely recommend this service center More

Had to bring my 2019 BMW 440i convertible in for a rear window that did not operate so that I couldn't lower the convertible top. My Service Advisor, Matthew Richardson kept me apprised of the status of my window that did not operate so that I couldn't lower the convertible top. My Service Advisor, Matthew Richardson kept me apprised of the status of my car throughout the repair process which took six days to resolve because of a parts availability issue. One his technician worked on the window, the technician found an additional issue that needed to be addressed. Once addressed, the rear window now works perfectly and the convertible top now operates again. They also washed my car before delivering it back to me for pick up. Overall, I am very happy with the service and updates the dealership provided me during the repair process. More

Had oil change and AC fix. The service advisor clearly provided different options with detailed explanations. Overall satisfied with the service. The waiting time is a bit long The service advisor clearly provided different options with detailed explanations. Overall satisfied with the service. The waiting time is a bit long, but it was informed correctly at the beginning it was as expected. More