Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Fremont
Fremont, CA
748 Reviews
BMW of Fremont is the best place for BMW vehicles, used cars for sale, and BMW service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new BMW vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 748 reviews
November 06, 2023
My BMW, a 2021 430i had a flat tire. BMW dealers do not fix flats and the tire has to be replaced. In this case my six months installed tire practically new was ripped. Thanks to all the BMW dealers do not fix flats and the tire has to be replaced. In this case my six months installed tire practically new was ripped. Thanks to all the metal plates and potholes all over Bay Area highways and city streets. While the mechanic was replacing the flat tire and at the same time inspecting the other three tires, he noticed the tire on front passenger side is a wrong size tire on my car. This tire was replaced by the same dealership, Fremont BMW in April 2023. I discussed this with the Service Department's director. I asked what was wrong with the tire, too wide, too big, what specifically was wrong with the tire and how could this happen? His response was he is not sure and how this could happen. Most likely the part department pulled the wrong part (tire) and the mechanic just installed it. I just expect more from a dealership, especially a BMW dealership. I take my car to car dealers as I trust they are the best of the best, part department, so called certified mechanic and so on. I am very disappointed with the quality of work and the attention they give to customer's car. Who knows what else is not done properly during the last 7-8 years I have taken my car to them. I have completely lost my trust and confidence when in comes to taking my car for maintenance to these guys. Double check the work done at Fremont BMW if you take you car to them. My 2c is check the work done at any dealership, they are not perfect because they are the dealership and charge a lot $$$! Thanks! More
by anoushh
Employees Worked With
Dan Boyd, Mike Blair
November 02, 2023
Always a pleasant experience and hassle free. They are very efficient and effective with time management and an honest dealership. Love buying vehicles here in Fremont. We are very happy with our They are very efficient and effective with time management and an honest dealership. Love buying vehicles here in Fremont. We are very happy with our purchase experience. More
by Leticia
Employees Worked With
Dilip
November 02, 2023
This was the worst experience for me ever after trusting Frenont BMW since 2014 with the care and repairs of my 535. I am very disappointed to say the least! Frenont BMW since 2014 with the care and repairs of my 535. I am very disappointed to say the least! More
by Fay
Employees Worked With
Alvin
November 01, 2023
BMW Fremont is where I ordered my M3 a few years ago. Their staff are always very helpful with my vehicle maintenance needs. Recently, Service Advisor Alvin helped me by keeping me apprised with updates Their staff are always very helpful with my vehicle maintenance needs. Recently, Service Advisor Alvin helped me by keeping me apprised with updates and information with open communication by being responsive and proactive. He is awesome with email response time very professional. More
by Terry
Employees Worked With
Alvin
October 31, 2023
Purchased a new i4 6 months ago and everything went smoothly. The only thing I requested was to not activate my free 2 year Electrify America promo as I read that many owners had trouble with it on the smoothly. The only thing I requested was to not activate my free 2 year Electrify America promo as I read that many owners had trouble with it on the BMW app and to activate it on the Electrify America app instead. I was told I would not be able to drive off the lot without activating the promo then and there. After attempting to activate it on Electrify America unsuccessfully multiple times I was forced to do it on the BMW app which worked. Fast forward 2 days later into my first charge and the free charging doesn't work on the BMW app. Called my sales rep, was told to call BMW genius customer service. They escalate the claim and then stop responding. I have been contacting all BMW personnel for 6 months now with no resolution to the electrify America charging issue. Have had to call Electrify America every single time I want to charge to have it not bill me. Only reason I'm writing this review is in hopes someone from BMW can finally reach out to me and resolve this issue. More
by Kevin
Employees Worked With
Calvin
October 30, 2023
The dealership is very good; however, this last service/maintenance visit, the seat calibration was not performed and the light is still on. service/maintenance visit, the seat calibration was not performed and the light is still on. More
by biancaamiller
Employees Worked With
I don't remember
October 30, 2023
I don't come often which is good. If you are coming often that means your car isn't being serviced properly. Not a problem here Matt is the host with the most. If I have an issue an If you are coming often that means your car isn't being serviced properly. Not a problem here Matt is the host with the most. If I have an issue an issue I'm usually taking my car in without an appt. which the staff (Matt) are happy to oblige. Maybe because I am a good customer and don't complain. Now, however when my car does have to be kept, it would be nice if the service has a car available for me to use as occasionally I have to get to work or meeting on the peninsula. Uber does not always help. Other than that I appreciate my local BMMW dealership. Lisa More
by lisabry21
Employees Worked With
Matthew
