BMW of Fremont

Nick as always did an amazing job helping with the repairs on my M440, thank you. Highly recommended! repairs on my M440, thank you. Highly recommended! More

Great experience with BMW of Fremont. My salesperson Preston was professional and very good at going over the entire sales and delivery process. Finance was excellent at working with me My salesperson Preston was professional and very good at going over the entire sales and delivery process. Finance was excellent at working with me and getting me the best program and lease for my needs. I would highly recommend BMW of Fremont to anyone considering a BMW vehicle. More

One of the better dealerships to work with. The salesguy I worked with was able to get me not so bad APR on a used car. And he told me not to buy any of the extra add ons. The salesguy I worked with was able to get me not so bad APR on a used car. And he told me not to buy any of the extra add ons. More

Thank you to Amir Omar, the best person to talk to at bmw of fremont in the sales department of fremont in the sales department More

I always worked with Alvin and he takes care of the service needs exceptionally well. Alvin is the ultimate advisor to go to. service needs exceptionally well. Alvin is the ultimate advisor to go to. More

Great service and awesome people to work with. Nick took care of the issues timely and as promised. Nick took care of the issues timely and as promised. More

Easy and painless transaction. Preston took great care of us, prior to the sale and afterwards. Preston took great care of us, prior to the sale and afterwards. More

I had a terrible experience at BMW Fremont. We scheduled an appointment with sales rep Edward to test drive two cars, but were told we couldn’t test drive multiple vehicles. One of the cars, th We scheduled an appointment with sales rep Edward to test drive two cars, but were told we couldn’t test drive multiple vehicles. One of the cars, the X4, didn’t even have fuel. After waiting for over an hour, we were asked if we were just there to test drive or if we actually planned to buy. It felt like Edward already had a preconceived notion that we wouldn’t be able to purchase the car. To make matters worse, Edward, our rep, said he was too busy with walk-ins to assist us. How can anyone make a decision to purchase a $70K car without a proper test drive? The customer service was horrible, and it felt like we weren’t taken seriously at all. BMW Fremont, if you’re reading this, I did end up buying an X4 after a test drive that same day—just not from you, but from East Bay BMW. If you’re looking for good customer service, I highly recommend going elsewhere. More

Worst BMW dealer experience I’ve had in the 15 years of owning different BMWs. Took 8 weeks to have lot damage resolved and once car was ready the dealer had damaged the paint requiring a paint correction owning different BMWs. Took 8 weeks to have lot damage resolved and once car was ready the dealer had damaged the paint requiring a paint correction that the dealer refused to pay for. I have called over 30 times in the 90 days since buying my car and have never once received a call back from anyone in management to correct my issue. More

Awesome service provided by the service advisor Steve and made the visit a pleasant one ! made the visit a pleasant one ! More