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BMW of Freeport - Service Center

Freeport, NY

4.7
371 Reviews
Call Service Center (855) 418-3929

371 Reviews of BMW of Freeport - Service Center

Sort by
November 11, 2022

Excellent service, told me it would be about three hours and sent me home in a paid for Uber More

by Mbaval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregorios Katehis
Report | Print
Nov 13, 2022 -

BMW of Freeport responded

Hello. Thank you for your review. We are pleased to know our Service Department provided you with an excellent experience. If there is anything else we can assist you with, let us know. BMW of Freeport looks forward to being of service to you again for any auto-related needs.

Helpful
November 01, 2022

Joseph Pagan was my advisor. He gave me the rundown on what needed to be done and the service was done in a timely fashion. More

by monalisa80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Report | Print
Nov 04, 2022 -

BMW of Freeport responded

Hello. Our Service Team will be very excited to read your 5-star review of their excellent delivery of explaining to you what needed to be done and to take care of your vehicle in a timely manner. Thank you for making BMW of Freeport your dealership of choice.

Helpful
November 01, 2022

Excellent service and great communication by Christopher. I’ve never had a bad experience at this dealership and the hours work for me. More

by Tizry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Brian
Report | Print
Nov 04, 2022 -

BMW of Freeport responded

Hello. Thank you for taking the time to write this review. We are happy to learn you had an excellent visit and that our Service Team communicated well with you. BMW of Freeport appreciates your patronage and if you need additional assistance in the future, please let us know.

Helpful
October 31, 2022

Joseph provided wonderful and thorough service. Excellent service center! They even wash your car for you! More

by AntonellaDG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept: Joseph Pagan
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Nov 03, 2022 -

BMW of Freeport responded

Hello Antonella, we are so proud to provide you a wonderful and thorough service. Thank you for taking the time to leave BMW of Freeport such a kind review.

Helpful
October 21, 2022

Great team. Received warm welcome. Mike treated me well. I wouldnt go to any other BMW dealer for my cars. Thanks so much. More

by Dennisthmenace34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike at service
Report | Print
Oct 23, 2022 -

BMW of Freeport responded

Hello. BMW of Freeport is grateful to have a loyal customer like you and takes pleasure in greeting you with a warm welcome and great service. Thank you for your business.

Helpful
October 17, 2022

The service department was great, very professional and pleasant! My car was serviced in a timely manner , I was very happy with the service. More

by Palmafreyes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if his name
Report | Print
Oct 19, 2022 -

BMW of Freeport responded

Hello. Thank you so much for sharing your positive review about us here at BMW of Freeport. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

Helpful
October 16, 2022

Joseph was polite and listened to my concerns besides what I initially brought my vehicle in for service. The service was just what I expected, seamless. More

by Adetoun A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Report | Print
Oct 17, 2022 -

BMW of Freeport responded

Hi Adetoun, we are so glad our Service Department listened to your concerns and provided you an excellent experience. Thank you for taking the time to leave BMW of Freeport such a positive review.

Helpful
October 14, 2022

Great service at BMW Freeport. Took my X5 in for an oil change. Joe is complete gentleman and made the process easy. Only reason 5 stars wasn’t given is due to my car getting a din More

by Recent customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Oct 17, 2022 -

BMW of Freeport responded

Hello. We were happy to change the oil in your BMW X5 and pleased that your overall service visit went well here at BMW of Freeport. We appreciate you sharing your feedback, and we value your business.

Helpful
October 12, 2022

Fast , friendly nice waiting room. Na na na na na na na na na na More

by Larryvillani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

BMW of Freeport responded

Hello, thank you for your kind input and review. We are happy to see you had an overall nice experience and we're glad that we could accommodate you with a nice waiting room. Please let us know if we can be of any further assistance to you. Take care.

Helpful
October 12, 2022

I’ve been to multiple BMW service centers. BMW of Freeport really has it down pack in getting you in and out as quick as possible. Not only that, they treat you like family. I would highly che More

by Espinal93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan, Chy Wiggan
Report | Print
Oct 15, 2022 -

BMW of Freeport responded

BMW of Freeport is so glad to have you as our customer and we hope to be able to help you with your vehicle if there is anything else that should come up. Have a wonderful day and stay safe.

Helpful
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