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BMW of Freeport - Service Center

Freeport, NY

4.7
371 Reviews
Call Service Center (855) 418-3929

371 Reviews of BMW of Freeport - Service Center

Sort by
January 14, 2023

It is a great dealership . Joseph Pagan is a wonderful service advisor.He is Great. More

by lonnierastafari@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Report | Print
Jan 16, 2023 -

BMW of Freeport responded

Hello! We're glad to see from your perfect rating that the friendly staff of BMW of Freeport delivered a great experience. If there's anything further we can do for you, please let us know.

Helpful
January 11, 2023

To Joseph pagan Great service adviser always stand and beyond of his word tks again More

by darshanand.singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph pagan
Report | Print
Jan 13, 2023 -

BMW of Freeport responded

Thank you very much for taking the time to leave our Service Department this wonderful 5-star review. We are so happy to know you are pleased with the hard work of our Service Team here at BMW of Freeport. You can be sure to count on us for any of your future auto-related needs.

Helpful
December 21, 2022

These are the real professionals. Highly recommended for all service needs. Thank you team, for a great experience. More

by YarisKing07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Parke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zain
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Dec 21, 2022 -

BMW of Freeport responded

We are grateful for your five-star review. Thank you so much for coming into BMW of Freeport for your service needs. If you need anything else for our Service Team, please do not hesitate to reach out.

Helpful
December 17, 2022

BMW of Freeport Service Center replaced my run flat tire due to a screw. They also did inspection of other tires and brake pads. My advisor Mike Krulewich was very helpful explained maintenance coming up. T More

by zottolidaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Report | Print
Dec 18, 2022 -

BMW of Freeport responded

Hello. We are glad to learn that you had a great experience with our Service Team here at BMW of Freeport. We are grateful to you for submitting this heartfelt recommendation of our location. Thank you for coming to us for your automotive needs.

Helpful
December 15, 2022

My service advisor Mike K is always quick & efficient to take care of anything. He’s always trying to do right by his clients. When ever I have an issue he always responds backs immediately even if he’s out More

by ashleylucas618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike K - Service Dept
Report | Print
Dec 17, 2022 -

BMW of Freeport responded

Thank you for such an outstanding review of our Service Team here at BMW of Freeport. It is rewarding to read that your experience was quick & efficient, and of the quick turnaround with response-time. We are glad you experienced just how much we truly value our customers. We hope you consider us again for any service need you may require.

Helpful
December 15, 2022

This was a fantastic automotive experience from the moment I drove into the service bay!!! More

by Katievasilas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
Report | Print
Dec 16, 2022 -

BMW of Freeport responded

Hello Katie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our Service Team strives to deliver an excellent experience, and we are pleased you found this to be the case during your visit. If you have any needs or questions, contact us here at BMW of Freeport. Have a great day.

Helpful
December 15, 2022

Great service experience, and Greg is very professional and responsive... I'll be taking my BMW to Freeport for it's services from now on. More

by v41084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Katehis
Report | Print
Dec 17, 2022 -

BMW of Freeport responded

Hello. We are grateful and appreciate you taking the time to provide feedback on your visit. The Service Team at BMW of Freeport was glad to see the 5-star rating and read the wonderful review. We always aim to provide efficient and professional service and we are glad to see we met that goal during your visit. We truly appreciate our valuable customers and look forward to assisting you again.

Helpful
November 29, 2022

Best place ever best service ! !!!david is best Loaner service manger best !!!!!only come to this dealership More

by Paging11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David singerland
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Nov 29, 2022 -

BMW of Freeport responded

Hello! We really appreciate your great rating and hope you continue to choose BMW of Freeport for all your automotive needs. Take care.

Helpful
November 28, 2022

Service department very helpful and promptly took care of replacing tire. Went out of their way More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Nov 28, 2022 -

BMW of Freeport responded

Thank you, Rick, for the 5-star review. In order to deliver the best experience possible, we try to set high expectations for ourselves here at BMW of Freeport. We appreciate your business. Our team is available should you require any extra help in the future. Gregg Vitello General Manager gvitello@bmwoffreeport.com

Helpful
November 24, 2022

Everything went right. The front desk and the guy in the office were a 100. More

by domingo1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. A young Spanish gentleman
Report | Print
Nov 26, 2022 -

BMW of Freeport responded

Thank you for your 5-star rating. It was a pleasure to do business with you here at BMW of Freeport. Have a wonderful day.

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