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371 Reviews of BMW of Freeport - Service Center
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May 17, 2017
Top notch service Last night I had an issue with my 2015 BMW 650xi convert. I called service and requested for Greg Itkins. When I arrived with my vehicle Greg greeted Last night I had an issue with my 2015 BMW 650xi convert. I called service and requested for Greg Itkins. When I arrived with my vehicle Greg greeted me with outstanding professionalism. Despite the large volumes of vehicle that was in for service that day he was able to resolve all my issues within the same day. I will always request Greg to be my service advisor. More
by Unclebnz
Employees Worked With
Greg Itkin
Helpful May 17, 2017
Positive Experience At Hassel BMW with Greg Itkin Greg is just wonderful to work with, as he provides a personal and human touch of kindness that goes a long way. I feel like he's genuinely looking ou Greg is just wonderful to work with, as he provides a personal and human touch of kindness that goes a long way. I feel like he's genuinely looking out for my best interests and that of the customers. I am committed to supporting your business by recommending Hassel BMW to my friends and family as well as brining my car in as long as Greg is there. Thank you Greg for your personalized service, it is very much valued. More
by Alecia B
Employees Worked With
Greg Itkin
May 17, 2017
Great customer service Kevin provided great customer service! Answered my calls and return all my calls. He always made the process smooth and convenient to my schedule. Mos Kevin provided great customer service! Answered my calls and return all my calls. He always made the process smooth and convenient to my schedule. Most of all very patient with all my questions and concerns with my car. More
by Susyoasis
Employees Worked With
Kevin Cunningham
May 14, 2017
vehicle service It was GREAT to find a business that cares about vehicles and their customers! Highly recommend to anyone in need of service. Excellent work quality, It was GREAT to find a business that cares about vehicles and their customers! Highly recommend to anyone in need of service. Excellent work quality, polite and friendly staff. I had the pleasure to be helped by Taimese. All I can say is above and beyond! She answered all my questions and ensured my vehicle was in good hands. More
by Brobert
Employees Worked With
Taimese Revell
May 14, 2017
Great Service Tai was prompt and professional. My car was completed in a timely fashion and she made sure that it wasn't washed as I requested. She listens to what Tai was prompt and professional. My car was completed in a timely fashion and she made sure that it wasn't washed as I requested. She listens to what you need and makes sure she provides you with the best service. If you're going in for service request Tai! More
by Aitch516
Employees Worked With
Taimese Revell
May 14, 2017
Excellent Service Experience Tire went flat while driving to Mother's Day celebration - I was ~40 miles from home. Got to the service center at 145pm on Mother's Day. They were Tire went flat while driving to Mother's Day celebration - I was ~40 miles from home. Got to the service center at 145pm on Mother's Day. They were open. The team was great - nice, helpful, informative. They had my tire fixed and had me on my way by 230pm. Incredible! More
by nyr11nyk33
Employees Worked With
Yamilett Basantes
January 29, 2017
When Quality Matters I have come to rely on Freeport Mini to correct all the issues I had with my used mini. They treat my car as if I purchased it new from their showroom I have come to rely on Freeport Mini to correct all the issues I had with my used mini. They treat my car as if I purchased it new from their showroom yesterday. They treated me like I was the most important client every time I walked through the door. Thank you David and Tracy!!!! More
by DBTyre
Employees Worked With
David and Tracy
November 22, 2016
Brittney makes significant difference: elegant & outstanding Meeting Brittney is a spiritual, empowering and extraordinary reality based experience. She has the gifted combination of an old and new soul. She a Meeting Brittney is a spiritual, empowering and extraordinary reality based experience. She has the gifted combination of an old and new soul. She addresses your concerns/troubles efficiently and with such an interested and pleasant attitude that what started being a problem begins to feel like an awaken, beautiful and interesting dream. Her attentive, genuine, patient and humble energy exemplify what it means and takes to do your job with grace, love and joy. In an unspoken and elegant way, Brittney reminds you, how important you are as a person, leaving you deeply satisfied as a customer. People like her significantly make all the difference. It has been a loving, beautiful, surrealist yet real journey. The world would be a better place if in business and in everyday life there were more people like her. It has been a true blessing and privilege to meet such a wonderful and outstanding person like Brittney. Because of her I give the Dealership of Freeport, New York 5 Stars. YOU ARE AWESOME BRITTNEY. THANK YOU. More
by Alexis-person running late
Employees Worked With
Brittney
October 04, 2016
Horrible experience every single time! I drew every time I come here for service because it is far away from my house in addition to the horrible service. I went in this past week for a ser I drew every time I come here for service because it is far away from my house in addition to the horrible service. I went in this past week for a service, I was told that it would be done in an hour, then someone says an hour and a half. I waited a full three hours and missed my morning meeting because of this. When I asked constantly to hurry they did nothing about it. More
by Cxu1119
Employees Worked With
Reception
August 08, 2016
The best service center I have ever seen ! I have to say that Steven itkin is the best service advisor I have sat down with. He cares about your car as if it's his ! I want to thank all of the I have to say that Steven itkin is the best service advisor I have sat down with. He cares about your car as if it's his ! I want to thank all of the Bmw team at Freeport Bmw ! Keep up the good work ! More
by 500coupe
Employees Worked With
Steven itkin
