BMW of Freeport - Service Center

My car had a Shredded tire. Service writer Robert My car had a Shredded tire. Service writer Robert Pappagallo took good care of my vehicle My car had a Shredded tire. Service writer Robert Pappagallo took good care of my vehicle More

The representative Mr. Papagallo provided efficient and fine service. The car wash service on the other hand was terrible. They dirtied my carpet with soil from their shoes and put the drivers seat so far fine service. The car wash service on the other hand was terrible. They dirtied my carpet with soil from their shoes and put the drivers seat so far back it smashed a box with a very valuable gift for my niece. They were exceptionally careless. They didn't clean the interior of my car. More

Joe pagan went above and beyond To make sure all my concerns and worries were taken care I recommend anyone seeking service to ask for him. concerns and worries were taken care I recommend anyone seeking service to ask for him. More

David and service manager Steve were great. They listened to my concerns and made sure to rectify my problem. I would highly recommend them. Thank you! to my concerns and made sure to rectify my problem. I would highly recommend them. Thank you! More

I have no problem with the service advisor David . He was excellent . . When I called saying I was on the road and my run flat was out of air the receptionist said I could bring it in and leave it or wait al excellent . . When I called saying I was on the road and my run flat was out of air the receptionist said I could bring it in and leave it or wait all day . She said they couldn’t guarantee it would be fixed that day . She suggested I have the run flat patched at a service station and then come in the next day to have it replaced . I was always told you shouldn’t patch a run flat , I brought it to my dealer in Freeport anyway and the service personal greeted me and took me in without an appointed and replaced my tire in less than 2 hours as I was a waiter. They were very professional. More

Professional and attentive to customer service needs, clean waiting room, timely in and out service and wait time. Washed vehicle. Coffee/tea provided; organized registration. clean waiting room, timely in and out service and wait time. Washed vehicle. Coffee/tea provided; organized registration. More

Excellent service, costumer understanding and outstanding services with good explanation of Each step of service and why needs to be done. Highly recommended to other BMW costumes and services with good explanation of Each step of service and why needs to be done. Highly recommended to other BMW costumes and More

Great service. Would use them anytime. Good work, timely, restored car to original status. Have had cars for many years but this service was the best!! timely, restored car to original status. Have had cars for many years but this service was the best!! More

Thank you so much to mike at Freeport BmMW. He squeezed me in at the last minute because I had a bubble in my tire that needed to be changed immediately. Shame on Westbury BMW who said I’d have to wait 3 me in at the last minute because I had a bubble in my tire that needed to be changed immediately. Shame on Westbury BMW who said I’d have to wait 3 weeks for an appointment!! More

Very pleased with the service at BMW Freeport and Steve Itkin the service representative! He was honest, respectful and efficient with my 330cic! Thank you Itkin the service representative! He was honest, respectful and efficient with my 330cic! Thank you More