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BMW of Freeport - Service Center

Freeport, NY

4.7
371 Reviews

371 Reviews of BMW of Freeport - Service Center

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February 22, 2022

Kevin C is a great service advisor, He helped me in every way he can he kept me up to date with parts and deadlines and he saved me a some money too !! More

by Shavonw100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin C
Feb 22, 2022 -

BMW of Freeport responded

We are so pleased to learn that our Service Team took great care of you here at BMW of Freeport. We strive to provide our customers with the best service possible. We value your business. -Gregg

February 20, 2022

Mike K is very professional, knowledgeable and take his time to explain what service the car needs. He keeps me updated if anything else comes up, basically he’s on point. I feel at ease talking to Mike. H More

by varniae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Feb 21, 2022 -

BMW of Freeport responded

Varniae, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at BMW of Freeport. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 17, 2022

Joe in service is hands down the best advisor I’ve worked with in almost 15 years with bmw . He always keeps me informed what’s going on with my car and makes the trips to the service department seamless . I More

by Jcowboy627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph In service
Feb 17, 2022 -

BMW of Freeport responded

We are happy to see that you enjoyed your service visit. It means so much to us that you chose our dealership! If you ever need more help, just give us a call. Happy motoring!

February 16, 2022

Excellent service department they went above and beyond for my M5 Competition. My service advisor is Kevin and let me tell you he takes everything very seriously and adds a personal touch. They have excell More

by Scottrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Feb 17, 2022 -

BMW of Freeport responded

Thank you for allowing us the opportunity to address and resolve your concerns. We will be sure to thank our team for showing you the care we have for our customers. If you should have any further questions, please feel free to reach out to us.

February 13, 2022

David Silverglad is a Excellent service advisor he goes above the call of duty and makes the client priority The service and knowledge. he has provided for my 2006 BMW has been incredible and the w More

by marshalllaw75
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silverglad
Feb 13, 2022 -

BMW of Freeport responded

We appreciate your pleasant feedback and we are delighted to know our Service Team goes above and beyond to make sure your service needs are met. Thank you for your dedicated business with BMW of Freeport and we look forward to serving you again in the future.

February 13, 2022

My service advisor was Jermaine Scott!! He made my experience wonderful and unforgettable. He was excellent in the way he answered all of my questions and was there every step of the way. I would reco More

by Lotanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermaine Scott
Feb 14, 2022 -

BMW of Freeport responded

Hi Lotanna, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at BMW of Freeport. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 12, 2022

My service guy Chris . Super nice guy. Very helpful and helped me to save money. More

by Larryvillani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris who gave me a ride . Great guy
Feb 12, 2022 -

BMW of Freeport responded

We know the importance of having a great experience when servicing your car. Thanks for your business.

February 02, 2022

My service advisor Robert was excellent, he gave good feedback on all my questions and also made good recommendations that I will follow up on. More

by Big Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert pappagallo
Feb 02, 2022 -

BMW of Freeport responded

Al, we greatly appreciate your outstanding service review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

Feb 03, 2022 -

Big Al responded

Thank you, much appreciated

January 31, 2022

1st time going to BMW of Freeport. Mr. David Silverglad is very professional, knowledgeable and didn't try to upsell any unnecessary products. The issues with my car was addressed. Overall, my experience More

by monalisa80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silverglad
Feb 01, 2022 -

BMW of Freeport responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with our Sales and Service Departments at BMW of Freeport, and we hope that you will continue to choose us as your dealership!

January 30, 2022

As my Service Advisor, Robert Pappagallo's patient and considerate manner were appreciated during my visit. More

by celromar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Feb 01, 2022 -

BMW of Freeport responded

Hi there, Your satisfaction means everything to us, so we are pleased that our team was patient and considerate whilst working with you. Thank you for choosing BMW of Freeport and we hope to see you again.

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