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BMW of Freeport - Service Center

Freeport, NY

4.7
371 Reviews

371 Reviews of BMW of Freeport - Service Center

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March 24, 2022

Steve Itkin is as always the best. His attention to his clients needs is unparalleled. He listens carefully, analyzes the issues, and offers excellent solutions. More

by AlexK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Mar 25, 2022 -

BMW of Freeport responded

Your satisfaction means a lot to us, and we truly appreciate you choosing BMW of Freeport for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 23, 2022

Steve was very informative, professional and helpful. The service was great, my car didn’t take a long time to fix. More

by Kleen D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

BMW of Freeport responded

Hello Kleen, thank you so much for sharing your positive feedback about our Service Team here at BMW of Freeport. We are pleased to learn our team was informative and helpful during your service visit. We look forward to serving you again in the future.

March 18, 2022

Steve Atkin is a great professional I love to work with him Very helpful and courteous. More

by shjafri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Mar 19, 2022 -

BMW of Freeport responded

We are so pleased to read that our team took great care of you here at BMW of Freeport. We truly value your business.

March 18, 2022

My experience was excellent, coming from Brooklyn to Freeport was worth the trip. This is a top of the line service center. From the moment you enter the facility the professionalism was non stop. From More

by Maxtap1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo. Service advisor
Mar 19, 2022 -

BMW of Freeport responded

Thank you so much for being one of our valued guests here at BMW of Freeport. We look forward to your next visit!

Mar 19, 2022 -

Maxtap1 responded

Yes indeed, thank you so much

March 17, 2022

Service Representative Steve made my appointment seamless, takes the time to explain all pertinent details with patience and understanding of my concerns. More

by Cleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve It
Mar 18, 2022 -

BMW of Freeport responded

Thank you for sharing your kind feedback about our team, Cleo! We couldn't be happier to know that you enjoyed a successful experience working with us here at BMW of Freeport. We appreciate your business and hope to welcome you back again down the road.

March 13, 2022

Service Manager Steve Itkin was great. Though it is out of our way to do so, we use Freeport again. More

by Vthorn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Mar 14, 2022 -

BMW of Freeport responded

We thank you for sharing your wonderful review for our Service Team here at BMW of Freeport. We strive to provide our customers with 5-star quality services. We value your business.

March 01, 2022

5 ⭐️ ⭐️⭐️⭐️⭐️ Rating! Outstanding customer service, I highly recommend you ask for Joe Pagan. He’s extremely thorough and he’s a man of his word. 7 simple words describe More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Mar 02, 2022 -

BMW of Freeport responded

Hi Wayne, We are delighted to hear about your outstanding experience. Thank you for choosing BMW of Freeport and we hope to continue to assist with all of your future automotive needs.

February 24, 2022

My service advisor Michael was very helpful and knowledgeable he handled his business well. What i liked about him, me as a female with minimal knowledge about mechanical issues Michael not only t More

by Angela68_50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Feb 25, 2022 -

BMW of Freeport responded

Hi Angela, It is nice to hear that our team was helpful and knowledgeable whilst working with you. We appreciate your recommendation and thank you for choosing BMW of Freeport.

February 24, 2022

Michael K is an outstanding customer care coordinator! He explains everything throughly and makes it simple and easy to check in and check out and always communicates the status of things. More

by Sue A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krulewich
Feb 24, 2022 -

BMW of Freeport responded

Thank you for taking the time to share the outstanding level of customer care our team at BMW of Freeport provided you, Sue! We are pleased to know our Service Department made the entire process easy and communicated everything well. We hope you will continue to choose our team for any future automotive assistance.

February 23, 2022

I really like the service. People are very nice and professional and very knowledgeable. My service advisor was very helpful. More

by Robert.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Feb 24, 2022 -

BMW of Freeport responded

Robert, thank you for your positive feedback! Our Service Department at BMW of Freeport always provides professional and efficient service when you come in for a visit. Please don't hesitate to reach out to BMW of Freeport for any maintenance needs in the future!

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