BMW of Freeport - Service Center

Really great service , Joes on top of things quick service and great customer relations. What can I say Iam imprest ! service and great customer relations. What can I say Iam imprest ! More

Jeff was attentive listened to what I had to say. Got a quote on something I needed for the car. And asked when I was leaving if I needed water. Excellent service! Got a quote on something I needed for the car. And asked when I was leaving if I needed water. Excellent service! More

Steve is awesome. Super knowledgeable about my car. Gets me in and out quickly. Always a pleasure. Super knowledgeable about my car. Gets me in and out quickly. Always a pleasure. More

BMW of Freeport is where I get all my vehicle services done. I've been coming here for several years because Joe Pagan, is an amazing service advisor. He's very knowledgeable, and always make sure the job done. I've been coming here for several years because Joe Pagan, is an amazing service advisor. He's very knowledgeable, and always make sure the job is done correctly.  If you're looking for great service, and satisfaction guarantee on your vehicle, go to BMW of Freeport, and make sure you ask for Joe Pagan.  DM More

Impeccable Service. Would highly recommend Chris O’Brien as your service advisor. Everything done seamlessly. Would highly recommend Chris O’Brien as your service advisor. Everything done seamlessly. More

My service advisor was very professional and accommodating. Thanks Mr. Cunningham for being so helpful. accommodating. Thanks Mr. Cunningham for being so helpful. More

Brian Mejia was a true professional. My vehicle received only what was needed and was immaculate for pick up. The kind of experience you’re expecting when you own a BMW!!!😊👍🏽🙏🏽 My vehicle received only what was needed and was immaculate for pick up. The kind of experience you’re expecting when you own a BMW!!!😊👍🏽🙏🏽 More

I’ve had a BMW for over 21 years in three states. BMW of Freeport has been a great experience especially with Joseph Pagan as my service advisor. Since meeting in 2020, he has gone over and beyond t BMW of Freeport has been a great experience especially with Joseph Pagan as my service advisor. Since meeting in 2020, he has gone over and beyond to keep my 2012 5 series in tip top shape. He’s professional, extremely knowledgeable and he effortlessly works to earn your business and patronage by being exceptional. On top of just being great advisor, he’s an all around nice guy. Respectful and nice beyond measure. Highly recommend BMW of Freeport especially Joseph Pagan. More

Excellent service and very professional staff. Matt is the best at expediting the service with his best in class approach to dealing with clients. Matt is the best at expediting the service with his best in class approach to dealing with clients. More

Christopher actually sat and explain the situation as to why my brakes was not covered he didn’t get upset when I got upset he didn’t get in his Feelings like Robert P. Did because what RoBert did was try t why my brakes was not covered he didn’t get upset when I got upset he didn’t get in his Feelings like Robert P. Did because what RoBert did was try to sell me xxxx first instead of trying to help me out… my experience use to be 5 out of 5 stars here until my last 2 visits then I brought my truck ask Chris if I still have warranty he calmly explain that I did extend the warranty but only for 36,000 more miles not until 75,000 miles like I did with the maintenance warranty. I said ok and he proceeded to then ask me how would I like to proceed… That’s how customer service works TAKES SOME NOTES ROBERT More