BMW of Freeport - Service Center

Steve Itkin from BMW of Freeport is great. Unbelievable service. Always helps out It makes you feel right at home. Unbelievable service. Always helps out It makes you feel right at home. More

David Silverglad. Gets better & Better ,his knowledge & expertise has my 2006 325 CI. Like new, David & his team really pulling out all the stops to get my car back o Gets better & Better ,his knowledge & expertise has my 2006 325 CI. Like new, David & his team really pulling out all the stops to get my car back on top. More

Mike is such a professional and courteous person. He really understands how to communicate what going on about my vehicle so that I feel comfortable. I will recommend him to all my friends and family He really understands how to communicate what going on about my vehicle so that I feel comfortable. I will recommend him to all my friends and family members. He is definitely an asset to BMW service department. More

Amazing service. Specially service associate Mr. Joseph. He is such an amazing person. Overall very good experience. Highly recommend this dealership. Specially service associate Mr. Joseph. He is such an amazing person. Overall very good experience. Highly recommend this dealership. More

Steve was SO HELPFUL and we are so grateful. We live in Maryland but were visiting family on Long Island and on the way our brake light came on. We tried to find a BMW dealership anywhere on Lon We live in Maryland but were visiting family on Long Island and on the way our brake light came on. We tried to find a BMW dealership anywhere on Long Island to take a look and let us know the car was safe to drive but they all turned us down. BMW FREEPORT and BMW WESTCHESTER were the only ones who so graciously offered to see us! Ultimately we went to Freeport because of proximity and we are so so grateful for Steve making sure we had a safe car to drive back home. Thank you so much!! More

I brought my BMW Z4 in for service. And I dealt with Joseph Pagan. He was very attentive to my needs and made sure that my service was done quickly and to my satisfaction. I would use F And I dealt with Joseph Pagan. He was very attentive to my needs and made sure that my service was done quickly and to my satisfaction. I would use Freeport BMW again and would recommend that you see Joe. More

Exceeded expectations - outstanding, professional, pleasant and efficient! Steve Itkin is my ‘go to’. He (and his team) are exemplary. Although I live in Queens, I would never go to another dealer. Lo pleasant and efficient! Steve Itkin is my ‘go to’. He (and his team) are exemplary. Although I live in Queens, I would never go to another dealer. Loyalty should be rewarded with loyalty. I am in my sixth BMW, soon to be seventh and because of Steve and his team, Freeport will always be my dealer of choice. Trust me and experience this for yourself!! More

I took my car to BMW of Freeport for service due to a problem. I was immediately greeted by Joseph Pagan who informed me that he would be assisting me. We went over the problems that the car was having problem. I was immediately greeted by Joseph Pagan who informed me that he would be assisting me. We went over the problems that the car was having and I told him that I would be waiting. Joe came back to me in about 15 minutes and told me that they will have to keep the car because a part has to be ordered. Joseph made arrangements to get me a loaner and assured me that my car will be ready within two to three days. When the car was ready, as promised, he called me and informed that he would have someone drop off my car and pick up the loaner. Mr. Joseph Pagan, thank you for all the efforts put fourth in helping me with my car. Throughout the whole process, you were extremely professional, went above and beyond, and when my car was delivered, it looked absolutely beautiful and impeccably clean. I have been going to BMW of Freeport for the past seven years and will not go anywhere else. I will, without a doubt, continue to refer all of my friends! ~Marie T. More

It was my first time at Freeport BMW service department. The service was excellent! They did a thorough diagnostic and were completely transparent about what was needed and the cost! The service was excellent! They did a thorough diagnostic and were completely transparent about what was needed and the cost! More