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BMW of Freeport - Service Center

Freeport, NY

4.7
371 Reviews

371 Reviews of BMW of Freeport - Service Center

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July 20, 2022

My service advisor was Chris and he was very helpful with getting g my car back in the road that was towed into the shop.Lionel was also able to help me in Chris absence. Much appreciated More

by Dremy812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher O’Brien
Jul 21, 2022 -

BMW of Freeport responded

Dear Customer, all of us here at BMW of Freeport are pleased to learn that you had a glowing experience with our dealership. I truly appreciate your giving this superb comment on DealerRater. Thank you for doing business with us.

July 19, 2022

My service manager, Robert Pappagallo, was excellent! He is professional and trustworthy. A perfect service experience. Thank you, Robert and the freeport BMW mechanics. More

by Servedio9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Jul 20, 2022 -

BMW of Freeport responded

We're pleased to learn that our Service Team went above and beyond your expectations during your recent visit! We hope you continue to choose BMW of Freeport for all your BMW needs! Thanks for your kind recommendation.

July 19, 2022

Excellent customer Service with top notch service consultants . Would highly recommend . They try to get you in and out as soon as possible. More

by tonyrang1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael K
Jul 20, 2022 -

BMW of Freeport responded

BMW of Freeport wanted to thank you for your continued support with this kind review and high rating of us. We appreciate you and your time spent with us. Thank you for your business.

July 15, 2022

Amazing service as usual. Always works with my schedule and the service is top notch especially Michael in Service. More

by nlazina1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 17, 2022 -

BMW of Freeport responded

Thank you for your five-star rating! Our Service Team here at BMW of Freeport works hard to ensure all your needs are met. We appreciate you and your continued business. Let us know if we can be of further assistance.

July 07, 2022

Excellent and professional service. Made my car feel brand new again. Will definitely be returning for any other service related issues. More

by Tdoobay93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 08, 2022 -

BMW of Freeport responded

Thank you for taking the time to leave an amazing review about your recent vehicle servicing. BMW of Freeport is more than happy that we could assist you!

July 05, 2022

All I could say is that you guys exceeded my expectations and thank you very much and Mr. Z, outstanding service I will definitely recommend More

by Kendell.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Zein
Jul 11, 2022 -

BMW of Freeport responded

We are thrilled to know that we exceeded your expectations here at BMW of Freeport. It is our pleasure to have assisted you during your visit and we hope to see you here again for any future automotive needs.

July 04, 2022

Excellent customer service from Oscar Reyes! !!!!! went over and beyond helping me with my service needs for my vehicle looking forward to working with him again as my Service advisor. Thank you More

by Robertochecojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Reyes
Jul 06, 2022 -

BMW of Freeport responded

Thank you for this amazing rating. Our Team would is happy to read we could go above and beyond for you throughout your visit. We look forward to your next visit to us.

July 03, 2022

Making appointment was seamless Was received promptly upon my arrival. Waited for service to be completed. 2 hours tops. Pleasant experience all around More

by Leathersny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 05, 2022 -

BMW of Freeport responded

We are happy to learn that you had such a thoughtful interaction with our Service Team. I am very grateful to you for providing this excellent review about BMW of Freeport. Thanks for doing business with us.

June 23, 2022

I recently purchased my lease and started to hear a vibrating noise coming from the back driver side. My advisor was David and he was amazing. He was friendly, very informative and patient with me. He More

by Dparas78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David - service advisor
Jun 24, 2022 -

BMW of Freeport responded

Communication is very important to our team here at BMW of Freeport so it is great when we see you were kept up to date during your service appointment. Congratulations on your lease and we will be here for all of your automotive needs in the future.

June 22, 2022

Jeff Marroquin was AMAZING! ! This was the first time I experienced the fast lane, and he was accurate and efficient! I was in and out. He’s great ask for Jeff, you won’t be disa More

by Lynngaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff marroquin
Jun 24, 2022 -

BMW of Freeport responded

Thank you for the review for our team here at BMW of Freeport. It is so great to see you had an amazing, accurate, and efficient experience. We appreciate your business and the five stars.

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