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BMW of Freeport

Freeport, NY

4.9
1,635 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,635 reviews

October 18, 2022

Lucia Santiago was my Advisor for the 5 series that I just bought. I had a great experience as she was professional, friendly, knowledgeable, welcoming, and helpful. I did not feel like a number as with More

by Rlrondello21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucia Santiago
Oct 20, 2022 -

BMW of Freeport responded

BMW of Freeport appreciates your wonderful 5-star rating and feedback, and we're pleased to learn that our Sales Team was so professional, friendly, knowledgeable, welcoming, and helpful during your visit with us. We are always happy to help if you need further assistance.

October 17, 2022

Excellent service since I owned my 2015 X5 Diesel. Each and everyone is very friendly,courteous and knowledgeable. I will give five stars out of five to Mike Krulewich, great service advisor. More

by jxstep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Krulewich
Oct 19, 2022 -

BMW of Freeport responded

Our Service Team would like to thank you for your perfect five-star review. We are delighted to know you were shown a friendly, courteous, and knowledgeable experience with us here at BMW of Freeport. If we can be of any future assistance, please don't hesitate to contact us.

October 17, 2022

The service department was great, very professional and pleasant! My car was serviced in a timely manner , I was very happy with the service. More

by Palmafreyes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if his name
Oct 19, 2022 -

BMW of Freeport responded

Hello. Thank you so much for sharing your positive review about us here at BMW of Freeport. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

October 16, 2022

Joseph was polite and listened to my concerns besides what I initially brought my vehicle in for service. The service was just what I expected, seamless. More

by Adetoun A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Oct 17, 2022 -

BMW of Freeport responded

Hi Adetoun, we are so glad our Service Department listened to your concerns and provided you an excellent experience. Thank you for taking the time to leave BMW of Freeport such a positive review.

October 14, 2022

Thank you so much, Frankie for a seamless and expeditious service in helping me purchase my new BMW!! You and Carlo were AMAZING!!!!! More

by lizzetmorales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

BMW of Freeport responded

Hello. We appreciate your fantastic review, and to learn that our Sales Team at BMW of Freeport delivered a seamless and expeditious service with the purchase of your BMW is exciting. We are happy that you find us to be amazing.

October 14, 2022

Great service at BMW Freeport. Took my X5 in for an oil change. Joe is complete gentleman and made the process easy. Only reason 5 stars wasn’t given is due to my car getting a din More

by Recent customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 17, 2022 -

BMW of Freeport responded

Hello. We were happy to change the oil in your BMW X5 and pleased that your overall service visit went well here at BMW of Freeport. We appreciate you sharing your feedback, and we value your business.

October 12, 2022

Fast , friendly nice waiting room. Na na na na na na na na na na More

by Larryvillani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucia Santiago
Oct 14, 2022 -

BMW of Freeport responded

Hello, thank you for your kind input and review. We are happy to see you had an overall nice experience and we're glad that we could accommodate you with a nice waiting room. Please let us know if we can be of any further assistance to you. Take care.

October 12, 2022

Giannis was great to work with. He was super attentive and always got back to me in a timely manner with any questions or concerns I had. I will definitely be back to Freeport BMW! More

by Cass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

BMW of Freeport responded

Hi Cass, thank you for taking the time to leave a 5-star review for us at BMW of Freeport. We're happy we could meet your expectations. Our team is available should you require any extra help.

October 12, 2022

I’ve been to multiple BMW service centers. BMW of Freeport really has it down pack in getting you in and out as quick as possible. Not only that, they treat you like family. I would highly che More

by Espinal93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan, Chy Wiggan
Oct 15, 2022 -

BMW of Freeport responded

BMW of Freeport is so glad to have you as our customer and we hope to be able to help you with your vehicle if there is anything else that should come up. Have a wonderful day and stay safe.

October 11, 2022

Very accommodating with appointments. Love that they have weekend appointments for service. Not many places will do that. Service advisor Jeff Marroquin was on point with everything. More

by Tsivas27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Marroquin
Oct 12, 2022 -

BMW of Freeport responded

Hello. BMW of Freeport is happy to provide convenient appointment times for our customers and glad to read that our Service Team did a great job with your service. Thank you for your positive review.

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