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BMW of Freeport

Freeport, NY

4.9
1,629 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,629 reviews

March 27, 2023

Door panel was not installed properly. Communication with service was not good. Came in to get it fixed the technician was out and I was not informed. More

by Jpgaffney51
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikeisha Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Jpgaffney51 responded

Door Panel was not installed properly. Communication with service was poor. I came in to get it fixed and the technician was out and I was not informed.

March 26, 2023

Frank was very nice and super helpful, made the buying process very easy! 5 stars!! More

by alexbvictor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

BMW of Freeport responded

We are excited to read that our Sales Team was friendly and helpful ensuring you had a great experience. Thank you for your positive review and trusting us with all of your purchasing needs. We are here if you need any further assistance here at BMW of Freeport.

March 24, 2023

Jonathin Munoz helped me out big time with a service. I was in need of a loaner and pickup. He took care of every thing kept me informed about my service and how long it should take. Came back on time an More

by Ysuri
Recommend Dealer
Yes
Employees Worked With
Jonathin munoz
Mar 25, 2023 -

BMW of Freeport responded

Ysuri, we appreciate you taking the time to write us this wonderful 5-star review. It makes us pleased to know that our Service Team assisted you with a loaner vehicle and made sure to keep you updated on the status of your service. Thank you for trusting us here at BMW of Freeport with your vehicle and we hope that you continue to visit us for your future automotive needs.

March 23, 2023

David worked tirelessly to get us a great deal on our 2nd X3 from Freeport BMW. He called us when we were in a competitor’s showroom about to sign with them but David’s deal was too awesome to turn down. We More

by Mtralli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

BMW of Freeport responded

We will make sure to share this wonderful review with everyone here at BMW of Freeport. Thank you for taking the time to share your positive review and give us five stars. Come back and visit us anytime, we'll be glad to assist.

March 23, 2023

GREAT EXPERIENCE AND ALSO GREAT SERVICE OVER THE YEARS. Joe Pagan my service advisor over the years has always been consistent providing good service, and he does a great job keeping me informed on More

by dholmes93
Recommend Dealer
Yes
Employees Worked With
Joseph Pagan
Mar 23, 2023 -

BMW of Freeport responded

We take our reviews to heart and are delighted to learn about your 5-star visit with our Service Department. Please let us know if you have any additional questions and thank you again for choosing BMW of Freeport.

March 20, 2023

i have been helped by david a few times, he is always helpful, i recommend him More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silverglad
Mar 21, 2023 -

BMW of Freeport responded

We are glad to see that you are pleased with our Sales Team. Thank you for recommending us here at BMW of Freeport. We look forward to assisting you again.

March 20, 2023

She is and outstanding person for sale thank you . Very helpful and professional at the location More

by Taijpaulramdhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucia Santiago
Mar 20, 2023 -

BMW of Freeport responded

Hi Taijpaulramdhan. Providing 5-star service is our top priority. We're happy to see by your review that you received helpful and professional service while visiting us at BMW of Freeport. Take care!

Mar 20, 2023 -

Taijpaulramdhan responded

Lucia and the account manager was very amazing and wonderful

March 20, 2023

Excellent customer service and fair price We had Jonathan as our sales adviser We are definitely going back to Jonathan for another BMW More

by BAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
Mar 20, 2023 -

BMW of Freeport responded

We are glad you enjoyed great customer service working with our Sales Team at BMW of Freeport. Thank you for your positive review and for trusting us with all of your purchasing needs. We are here if you need any further assistance.

March 17, 2023

This was my second purchase with this company and Marcus was amazing as always!! He’s extremely knowledgeable, kind and professional. These are qualities that are very important to me, especially when makin More

by natalie1079
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

BMW of Freeport responded

We are ecstatic to learn from your perfect review that we have earned your trust as a loyal customer at BMW of Freeport! It is a pleasure for us to know that our Sales Team has provided you with knowledgeable, kind, and professional care during each of your visits. We hope you are enjoying your new car and if we can further assist with anything, please let us know.

March 13, 2023

Marleny was excellent to work with from walking into the dealership until I drove my car off the lot! Marleny is very knowledgeable of all the vehicles and answered any questions we had and knew what was ju More

by Nisey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marleny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

BMW of Freeport responded

Thank you for the great rating and review, Nisey. We are happy to see our Sales Team at BMW of Freeport was very knowledgeable and professional. We thank you for your business.

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