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BMW of Freeport

Freeport, NY

4.9
1,629 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,629 reviews

April 20, 2023

Best customer service, walked in one day after service and Jonathan made sure he answered all my questions and was very knowledgeable. Got me at my desired pricing and couldn’t be happier! I wouldn’t reco More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Thank you for taking the time to write this phenomenal 5-star review, Sean. It makes us so pleased to know our staff could answer all of the questions you had, and that they were so knowledgeable. We are happy to know you enjoyed our pricing as well. We are grateful for your recommendation here at BMW of Freeport and invite you back for any further assistance you require.

April 19, 2023

David was the absolute best! He provided amazing service. Extremely professional, friendly and super helpful. He’s very knowledgeable and great at his job. I personally couldn’t More

by Shane P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Arakelyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Hi Shane, thank you for sharing this about our service team here at BMW of Freeport. We are glad to learn that they provided you with a knowledgeable, friendly, and positive experience. It would be our pleasure to have you continue to choose us for your future automotive needs. Have a great day!

April 16, 2023

Crooks. I went to purchase a new vehicle and they wanted 30k over msrp. A family member went to a different dealership and got a car 3500 under sticker. Very More

by bmey1212
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David Arakelyan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

BMW of Freeport responded

Hello, We apologize for any confusion or frustration caused by our pricing. We would like to clarify that our dealership does markup cars for out-of-state buyers due to various factors including but not limited to shipping costs, taxes, and fees. However, we understand that this may not have been communicated clearly enough to you during your visit, and for that, we apologize. We strive to provide fair and transparent pricing to all our customers, and we are sorry to hear that you feel as though you were treated unfairly. We will take your feedback into consideration and use it to improve our communication and customer service going forward. Thank you for bringing this to our attention and we hope to have the opportunity to serve you better in the future. Best, Chris Carima General Manager

Apr 17, 2023 -

bmey1212 responded

I am not an out of state buyer. I live 20 minutes from the dealership so it had nothing to do with me living out of state.

April 15, 2023

Awesome experience from start to finish, very responsive, stayed on top of everything. I have a pretty hectic work schedule and we were able to work around almost all of it to get this to go smoothly! More

by TSanchez809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nectarios Aristidou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Thank you for your great review. We're happy we could help. Please let us know if you have any questions about the services you received here at BMW of Freeport.

April 15, 2023

Dealing with Joseph Pagan service advisor was extremely pleasant,,I really felt comfortable dealing with him I did not feel any pressure he did not try convincing me to get work that I did not need unlike More

by Geohockey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph pagan
May 20, 2023 -

BMW of Freeport responded

We are glad to see that our Service Team was very helpful and informative during your visit here at BMW of Freeport. We appreciate this awesome five-star review. It was a pleasure to serve you and your car.

April 15, 2023

This dealership has always been my go to when shopping for a new vehicle. It’s about an hour drive from me but it’s worth it! The staff is friendly, knowledgeable and always willing to go above and beyond More

by Nikki M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Thank you for the great rating and review, Nikki. We are happy to see our Sales Team at BMW of Freeport was very knowledgeable and friendly. We thank you for your business.

April 14, 2023

JOHN WAS AMAZING VERY HELPFUL, the entire staff made our purchase so easy. I have recommended my friend and family to John. Thank you. More

by Martin K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Hi Martin, we are excited to learn that you were met with amazing help from our Sales Team at BMW of Freeport. We are glad we could help and thank you for your kind review. It would be an honor to assist you with anything else.

April 14, 2023

Always a pleasure working with Nick, professional and always takes care of you like family More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nectarios Aristidou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Ted, we are happy to learn that you had a satisfactory experience. Our team of professionals always aims to provide the best service we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at BMW of Freeport.

April 09, 2023

Jermaine was very professional and provided excellent service. I definitely would recommend this this location. More

by Lorna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

BMW of Freeport responded

Thank you for sharing this 5-star rating with us, Lorna. We're glad to know that you were pleased with our team's hard work during your visit at BMW of Freeport. Have a fantastic day.

April 08, 2023

Jermaine was friendly and professional. Financing was a breeze. Truly a great purchase experience overall. More

by Marcos J.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C. Malloy
Apr 09, 2023 -

BMW of Freeport responded

Hello Marcos, we are excited to read that our Sales Team was professional and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at BMW of Freeport.

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