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BMW of Freeport

Freeport, NY

4.9
1,618 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely. As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you. At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process. If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,618 reviews

August 31, 2023

Jon Gardiner was terrific. He really took the time to show me the different trim lines for the i4 Gran Coupe. He had me test drive more than one model, explained the different More

by Steve
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

BMW of Freeport responded

Thank you for your amazing review, Steve. It's wonderful to know that our Sales Team took the time to show you the different trim lines on the BMW i4 as well as had you test drive different models to ensure you found the perfect vehicle you were comfortable with. Congratulations on your purchase. Please don't hesitate to contact us at BMW of Freeport should you need any further assistance.

August 30, 2023

Giannis was very professional and helpful from start to finish. He answered every call and made sure I was comfortable and well informed throughout the entire process. I am very pleased with my experience! More

by Tiana Barnwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Ongsingco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

BMW of Freeport responded

Hi Tiana, receiving reviews like yours is what we strive for here at BMW of Freeport. Nothing makes our day brighter than knowing our team was helpful and professional from start to finish, answered every call, and ensured you were comfortable and well informed throughout the entire process. It's rewarding to know you left pleased with your experience. Don't hesitate to reach out to us for any future needs, we are here to help.

August 30, 2023

Thanks to Giannis my visit on the dealership was top notch from start to finish! Extremely welcoming, helpful, communicative and knowledgeable down to the last detail. He made sure I got exactly what I More

by MichailKaravokyris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giannis Metekidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

BMW of Freeport responded

Thank you for your recommendation and 5-star review of your purchasing experience with our Sales Team. Thank you for noting how welcoming, helpful, communicative, and knowledgeable our team was throughout your visit. It is rewarding to see that you were assisted in finding exactly what you wanted with your 2020 BMW 540i. We are so pleased you appreciate the follow-up to your purchase. Thank you for being a BMW of Freeport customer and let us know if we can assist you further.

August 29, 2023

Excellent service, David Silverglad went above and beyond in his communication . Kept me informed every step of the way until the minute repairs were completed More

by Shimart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Silverglad
Aug 30, 2023 -

BMW of Freeport responded

Hello, we are proud to have such an amazing Service Team here at BMW of Freeport, and it really means the world to us that you took the time to recognize their great communication. We strive to ensure that each and every customer is happy and informed every step of the way. We appreciate your patronage and look forward to doing business with you in the future. Thank you again for your review.

August 29, 2023

Thank you BIG JON! made this process so smooth and easy, I’m only 20 and he just helped me step into my 20’s feeling like a brand new person. It’s not enough thank you’ More

by Jaida Sellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

BMW of Freeport responded

Thank you so much for your kind words about our Sales Team, Jaida. We greatly appreciate your taking the time to leave us a review. It's always wonderful to read positive feedback about our staff members. Our team is glad that you enjoyed working with us and that we were able to help you start off your 20s in a brand-new way. Your satisfaction is our top priority, and we are glad that we could accommodate you. Thank you again for choosing BMW of Freeport.

August 29, 2023

After given the run around by another dealership for 5 months awaiting, I decided to contact BMW of Freeport. From inception of speaking with the Manager Chris Kareema, he was Kind, receptive, attentative More

by EW NYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikeisha Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Karima
Aug 30, 2023 -

BMW of Freeport responded

Thank you for your kind words and glowing review of our dealership. We are so pleased to read that you had such a great experience with us here at BMW of Freeport. We appreciate your loyalty as a BMW customer over the past two decades and are honored that you have chosen us to be your BMW family for life. We will continue to strive to provide exceptional value and service to all our customers. We also want to give a special thank you to our wonderful Sales Team for going above and beyond for you during your visit. Once again, thank you for your review and we look forward to seeing you again in the future.

August 28, 2023

Jonathan was awesome, he took good care of our lease process. The only issue I had was with the the way the car was delivered. It was not properly detailed. I had to come home and completely detail the More

by sbsalick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

BMW of Freeport responded

Thank you so much for taking the time to provide your feedback, it helps us continue to improve our customer service. Our goal is to ensure that every customer has an excellent experience that starts the moment they purchase or lease a vehicle from us. At BMW of Freeport, our Sales Team strives to provide outstanding customer service and we’re glad to have you as our customer. If there’s anything else we can do to make your experience better, please don’t hesitate to let us know. Have a great day.

August 27, 2023

Best new car purchase ever. My salesman Peter was the best. Carlos in finance, awesome. These two people made it so easy to make this purchase. Entire staff was friendly and acc More

by deekoestner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Triantafillou
Aug 28, 2023 -

BMW of Freeport responded

Congratulations on your new car. It is elating to know that our Sales Team provided you with an awesome and accommodating experience. BMW of Freeport would be honored to do business with you again.

August 26, 2023

Our experience with Freeport BMW started 3 1/2 years ago. We leased a vehicle for our daughter and it was a fantastic experience. Fast forward 3 years later we returned and again were treated the same way. J More

by Kghaleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikeisha Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gardiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

BMW of Freeport responded

Hello, thank you for your loyal business and for sharing this 5-star review of your recent experience with our Sales Team here at BMW of Freeport. We enjoyed reading about the professional and attentive service you received while acquiring your BMW X3. It is nice to see that you were given a comprehensive overview of the technology for your vehicle. Thank you again for your feedback and please let us know if you need further assistance.

August 25, 2023

My sales rep was Tyler Delacey. I could not have asked for a better experience. He was so friendly, so professional, so knowledgeable, and extremely competent. He answered every More

by oberlinK@55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Delacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

BMW of Freeport responded

We are joyful to know that you received a friendly, knowledgeable, and five-star purchasing experience. Our Sales Team is honored to have had the pleasure of working with you. Congratulations on your new vehicle. We hope to do business with you again here at BMW of Freeport.

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