BMW of Freeport

Seamless service experience. I have never felt the need to write a review before, but the efficiency of the BMW of Freeport service department is unmatched by any luxury brand ser I have never felt the need to write a review before, but the efficiency of the BMW of Freeport service department is unmatched by any luxury brand service department. I was expecting the usual hassle filled service experience where there is always something left to be desired. I was greeted by someone who already knew my name and Kevin Cunningham (Service Adviser) was expecting me. The environment was friendly, comfortable and hospitable. Service was performed exactly as Mike Timpone (Service Director) patiently explained to me. He was knowledgeable, professional and kind. My overall experience was personalized and expeditious. Jennifer G. More

I loved my whole experience. From the first day I walked into BMW of Freeport my experience was good . Everyone was professional and patient with me especially Kevin. The process From the first day I walked into BMW of Freeport my experience was good . Everyone was professional and patient with me especially Kevin. The process of me getting my car took a while because of things I had to do on my end, but Kevin was very patient and understanding and he went above and beyond to make sure that I did get the car that I wanted. I would definitely recommend him to friends and family ask for Kevin Davison!! More

Wonderful Experience with Kevin Davison I have recently purchased a car from Kevin Davison, and it was the best buying experience I have ever had. The transaction was incredibly smooth, he I have recently purchased a car from Kevin Davison, and it was the best buying experience I have ever had. The transaction was incredibly smooth, he was very straight forward and gave me his honest opinion, which I highly appreciate. If you need something done Kevin will work with you and go out of his way for you! If you need a vehicle please ask for Kevin, I couldn't ask for a better experience. More

Had a bad experience with advisor Kevin Davison. I have never been treated so terribly by a BMW client advisor before. Kevin Davison was unprofessional and unknowledgeable. He didn't know what he was I have never been treated so terribly by a BMW client advisor before. Kevin Davison was unprofessional and unknowledgeable. He didn't know what he was doing and he tried to talk down to me. I had a terrible experience at this dealership because of him. Because of him, I did not end up buying a car from this dealership. I took my business elsewhere. More

Above and beyond I came back several times at this dealer for the car that i want.I waited a while because the car that i want is not on their inventory but my sales p I came back several times at this dealer for the car that i want.I waited a while because the car that i want is not on their inventory but my sales person Savitri went above and beyond looking for the specific model that i want.She went to PA just to get the car that i want. More

First Class Service!!! Thank you to Gregg Vitello, Carlos Nieto and Frank Gaeta for making something so wrong, right again. I would not be able to get into my new car if it Thank you to Gregg Vitello, Carlos Nieto and Frank Gaeta for making something so wrong, right again. I would not be able to get into my new car if it wasn't for their first class service. All my points about my current issues with my current car were well understood and taken into consideration and the results were great. The highest marks to Carlos and Frank, as they made the experience easy and clear. They were also very knowledgeable about the cars and the buying process. I will definitely be recommending BMW of Freeport to others. Alecia Beckford More

Great Job!!! First time and my experience at BMW of Freeport Service Center was amazing!!! My car was drop off at this place for convenience and suggestion for BMW First time and my experience at BMW of Freeport Service Center was amazing!!! My car was drop off at this place for convenience and suggestion for BMW Road assistance for my location after having a big problem with my car. The diagnostic was engine misfire solution new engine!!! What a headache but thanks to Mike Timpone the Service Director and all his team including Greg Itkin the service advisor for all the help they gave me solving the problem of my car definitely they know what they are doing very professionals extremely attentive, friendly and courteous. The service done on my car F30 / 328xi was performed promptly and was returned to me immaculate inside and out like brand new!!! This is a big PLUS for me... also the facilities including the waiting area and amenities are very clean and comfortable for all customers!!! Great job BMW of Freeport!!!! More

Professional and courteous staff and finance department I went in to inquire about leasing a 2015 328i x drive and was not pressured and the staff was professional , courteous and knew what they were talkin I went in to inquire about leasing a 2015 328i x drive and was not pressured and the staff was professional , courteous and knew what they were talking about. I had a price that they honored and also beat a quote from their competitor....when I set up the delivery date I had no car because I turned in my previous lease, and the salesman Kevin, came to my home and picked me up...the finance department went smooth and i was totally satisfied. If the car performs like the staff did I will see them again in 36 months. More

Great experience The sales part of my experience was awesome. My salesperson was interested in making the best deal possible for me and seemed to understand all my con The sales part of my experience was awesome. My salesperson was interested in making the best deal possible for me and seemed to understand all my concerns going in. The trade in was generous and both her and the sales manager made me feel my deal was important. I had an issue with the driver side door weatherstripping that was not originally taken care of when I picked the car up. Jacqueline followed up on this for me and this past Saturday I brought the car back to have this taken care of. She promised it would take an hour and it actually took less time than that. They took care of me on time as promised. My experience would make me go back again for another vehicle and recommend my friends to go there. My wife also used Jacqueline to lease her 428i. Also great experience. More

Awesome My sales person Jacqueline chait was amazing. Not only did she inderstand my needs but she made me feel like a friend. Everything she promised she del My sales person Jacqueline chait was amazing. Not only did she inderstand my needs but she made me feel like a friend. Everything she promised she delivered. More