BMW of Freeport

Best Customer Service In YEARS Sophia and Prez were so wonderful to deal with . We had a few glitches which were taken care of like Professionals . Would definitely recommend them Sophia and Prez were so wonderful to deal with . We had a few glitches which were taken care of like Professionals . Would definitely recommend them to a friend. Dan Bellmore... More

Outstanding sales team and wonderful service We just leased our BMW X3 from The BMW of Freeport. What a professional and cooperative dealership this facility is. We were refer to Boyl C. at this We just leased our BMW X3 from The BMW of Freeport. What a professional and cooperative dealership this facility is. We were refer to Boyl C. at this dealership for more information on leasing a car. We did not visited the dealership with intention to buy during our visit. Since we have never leased before, Boyl worked with us through the process, suggested we take a text drive, took time to explain all the unique features of the car and patiently explained the lease process. The most convincing factor was the flexibility of Boyl and the dealership to negotiate a final agreeable price we were comfortable with. The day we picked up the car, Justin F. a technology specialist patiently explained some key functionalities. He even called a day later to follow up and provide further help with any functions. Lastly, Michael C. who was extremely understanding walked us through the final paperwork process. Overall, we are very happy with our brand new 2017 BMW X3 and thankfulful to the BMW of Freeport in helping us leased our new car. More

Irene Efthimiou, Client Advisor this is for you! My wife decided she was in the market to upgrade her 300 series BMW to a 500 series BMW. Naturally, I sat back and allowed you to use your expertise My wife decided she was in the market to upgrade her 300 series BMW to a 500 series BMW. Naturally, I sat back and allowed you to use your expertise to guide her in the changeover. I want to thank you for the easy transition along with your expert knowledge and, guidance. It was not a pressurized sales pitch at all- but, one that was very easy-going and relaxed….I was not buying a car but, it seemed as though I was. But, it was still fantastic. I enjoyed the RIDE! Since I was the observer, don’t change a thing in your future presentations etc. I also liked the fact that you went over the benefits and comparisons between the BMI 300 Series and the difference and benefits of the BMW 500 Series. You even helped my wife choose a compatible upgrade in her color choices. I was again impressed by how you dealt with the insurance company to get approval to make the insurance transfer from one vehicle to the new very easy. I hope this letter of thanks for your assistance helps you in your career. Let it be known you were professional, friendly, enlightening, and informative. You made the process effortless on our part. Thank-you! We look forward to closing the deal on our pick-up/delivery of my wife’s new BMW. Even though transactions of this type are considered as the closest thing to a house closing, you made it almost enjoyable…Keep up with your “WIT” and “ENTHUSIASM”. But, “the cap” that really closed the deal was the fact that you chose to physically drive us back to the service area on Merrick Blvd., Freeport, NY. The Johnson's Despite the money spend and upgrade…It was a fun experience! Accolades to you! JOB WELL DONE! More

The best service center I have ever seen ! I have to say that Steven itkin is the best service advisor I have sat down with. He cares about your car as if it's his ! I want to thank all of the I have to say that Steven itkin is the best service advisor I have sat down with. He cares about your car as if it's his ! I want to thank all of the Bmw team at Freeport Bmw ! Keep up the good work ! More

Do yourself a favor I have owned BMW's since 1989, both sedans and motor cycles. I have owned 2 mini coopers and had them serviced in Florida and LA. Mini of Freeport is I have owned BMW's since 1989, both sedans and motor cycles. I have owned 2 mini coopers and had them serviced in Florida and LA. Mini of Freeport is by far the worst experience I have had out of any dealers ( other cars included Porsche, Lotus, Austin Martins and Saab). So far they have had my mni for almost 3 weeks without an update call- 2 calls to service manager not returned- general manager my call has not been returned, I am not certain why it takes 3 weeks to phone someone wit an update. Or why the loaner department would just call and ask me to bring the loaner in for an inspection- since I have no idea when my car would be ready. More

Great experience! Angelica Torres helped me find the perfect car, thank you! She really got me the best price for my car and I am very happy. Angelica Torres helped me find the perfect car, thank you! She really got me the best price for my car and I am very happy. More

Abbas 750LI I went to BMW of Freeport just looking at my options and ended up leaving with a car the same day. The staff is super knowledgable and friendly. It fe I went to BMW of Freeport just looking at my options and ended up leaving with a car the same day. The staff is super knowledgable and friendly. It felt like a friends and family experience instead of going in there with my guard up having to battle for a good deal. Fadal my sales Rep was great the whole way through. I would recommend this dealership to anyone looking for a BMW. They are very fair and seem to prioritize customer service. This is my 3rd BMW and my first from the guys at Freeport and I will never go anywhere else. Thanks to Fadal and the staff there I am one happy customer! If you are looking for a smooth dealership experience head there!!! AD More

Great second transaction Carlos Nieto is the best manager/salesperson around. He really cares about customer satisfaction and goes all out to get the deal done. This is my sec Carlos Nieto is the best manager/salesperson around. He really cares about customer satisfaction and goes all out to get the deal done. This is my second transaction with him and I will happily recommend him to all my family and friends! More

Complete Excellence From my first phone call to driving out of the dealers lot, my wife and I were treated with honesty, respect and the utmost attention to the details t From my first phone call to driving out of the dealers lot, my wife and I were treated with honesty, respect and the utmost attention to the details that were important to us. Felicia handled the initial call as though she were selling the vehicle and when we arrived introduced us to our client advisor. Elijah fully explained each and every concern we had, when a price glitch came up manager Cavero stuck to what was verbally promised on the telephone. Freeport's financial manager Robert went over every dollar that was being spent and why. Last but not least Genius Justin took the time and walked me through all of my technical fears. In short we had an awesome experience at BMW Of Freeport. More

Exceptional service from BMW of freeport I would like to express my amazing experience I had at BMW of Freeport service department . If I can simply say in few words it was more than exceptio I would like to express my amazing experience I had at BMW of Freeport service department . If I can simply say in few words it was more than exceptional, however it will not be fair to just end it in few words. Peter Dimarco who is service Advisor he went out off this way and get my car ready on time, and this just doesn’t end here…. Mike Timpone who is Service Director who has made me feel like BMW of Freeport family. ……Guys,,,,,, Truly cant thank you enough. I would totally recommend BMW of Freeport More