BMW of Freeport

Great Service I brought 3 Mini's from this dealership. I never had a problem . Everyone was friendly ,attentive and knowledgeable I would highly recommend this deal I brought 3 Mini's from this dealership. I never had a problem . Everyone was friendly ,attentive and knowledgeable I would highly recommend this dealership. More

Amazing Car Buying Experience With Nina!!! I recently purchased my DREAM CAR at BMW of Freeport. I have never written a review after purchasing a car, but with the amazing customer service and I recently purchased my DREAM CAR at BMW of Freeport. I have never written a review after purchasing a car, but with the amazing customer service and assistance I received it absolutely warrants a rave review! From the moment I found the car online to the moment I drove the car home I was treated with the utmost respect and I was helped by a sales woman by the name of Nina. Despite the fact that I live in Connecticut and the dealership was in New York, Nina made this a smooth and easy purchase. Nina explained all the ins and outs of an out of state sale and she took all the guess work out of the transaction which was very much appreciated. Nina also kept me in the loop every step of the way, going above and beyond with numerous phone calls and texts which made me feel great knowing things were progressing with the sale. BMW of Freeport helped me with financing even with my not so perfect credit history and gave me a more then fair deal on both my trade in and the car I purchased from them. Carlos (Ninas Manager) was also extremely pleasant to work with. Carlos and Nina both made a lasting impression on me and made my experience at BMW of Freeport extraordinary! I highly reccomend that if your in the market for a new or used car that you go to see Nina at BMW of Freeport and I promise you won't regret it. I feel truely blessed to now own my DREAM CAR and I love the fact that I'm able to comfortably afford it thanks to the amazing deal I was given by BMW of Freeport! This concludes my two thumbs up, five star review of my recent out of state buying experience. I sincerely hope others will read this and go visit BMW of Freeport for their next car so they too can experience the sheer joy of owning their DREAM CAR and being taken care of by an amazing dealership! More

Horrible experience every single time! I drew every time I come here for service because it is far away from my house in addition to the horrible service. I went in this past week for a ser I drew every time I come here for service because it is far away from my house in addition to the horrible service. I went in this past week for a service, I was told that it would be done in an hour, then someone says an hour and a half. I waited a full three hours and missed my morning meeting because of this. When I asked constantly to hurry they did nothing about it. More

Best Customer Service In YEARS Sophia and Prez were so wonderful to deal with . We had a few glitches which were taken care of like Professionals . Would definitely recommend them Sophia and Prez were so wonderful to deal with . We had a few glitches which were taken care of like Professionals . Would definitely recommend them to a friend. Dan Bellmore... More

Outstanding sales team and wonderful service We just leased our BMW X3 from The BMW of Freeport. What a professional and cooperative dealership this facility is. We were refer to Boyl C. at this We just leased our BMW X3 from The BMW of Freeport. What a professional and cooperative dealership this facility is. We were refer to Boyl C. at this dealership for more information on leasing a car. We did not visited the dealership with intention to buy during our visit. Since we have never leased before, Boyl worked with us through the process, suggested we take a text drive, took time to explain all the unique features of the car and patiently explained the lease process. The most convincing factor was the flexibility of Boyl and the dealership to negotiate a final agreeable price we were comfortable with. The day we picked up the car, Justin F. a technology specialist patiently explained some key functionalities. He even called a day later to follow up and provide further help with any functions. Lastly, Michael C. who was extremely understanding walked us through the final paperwork process. Overall, we are very happy with our brand new 2017 BMW X3 and thankfulful to the BMW of Freeport in helping us leased our new car. More

Irene Efthimiou, Client Advisor this is for you! My wife decided she was in the market to upgrade her 300 series BMW to a 500 series BMW. Naturally, I sat back and allowed you to use your expertise My wife decided she was in the market to upgrade her 300 series BMW to a 500 series BMW. Naturally, I sat back and allowed you to use your expertise to guide her in the changeover. I want to thank you for the easy transition along with your expert knowledge and, guidance. It was not a pressurized sales pitch at all- but, one that was very easy-going and relaxed….I was not buying a car but, it seemed as though I was. But, it was still fantastic. I enjoyed the RIDE! Since I was the observer, don’t change a thing in your future presentations etc. I also liked the fact that you went over the benefits and comparisons between the BMI 300 Series and the difference and benefits of the BMW 500 Series. You even helped my wife choose a compatible upgrade in her color choices. I was again impressed by how you dealt with the insurance company to get approval to make the insurance transfer from one vehicle to the new very easy. I hope this letter of thanks for your assistance helps you in your career. Let it be known you were professional, friendly, enlightening, and informative. You made the process effortless on our part. Thank-you! We look forward to closing the deal on our pick-up/delivery of my wife’s new BMW. Even though transactions of this type are considered as the closest thing to a house closing, you made it almost enjoyable…Keep up with your “WIT” and “ENTHUSIASM”. But, “the cap” that really closed the deal was the fact that you chose to physically drive us back to the service area on Merrick Blvd., Freeport, NY. The Johnson's Despite the money spend and upgrade…It was a fun experience! Accolades to you! JOB WELL DONE! More

The best service center I have ever seen ! I have to say that Steven itkin is the best service advisor I have sat down with. He cares about your car as if it's his ! I want to thank all of the I have to say that Steven itkin is the best service advisor I have sat down with. He cares about your car as if it's his ! I want to thank all of the Bmw team at Freeport Bmw ! Keep up the good work ! More

Do yourself a favor I have owned BMW's since 1989, both sedans and motor cycles. I have owned 2 mini coopers and had them serviced in Florida and LA. Mini of Freeport is I have owned BMW's since 1989, both sedans and motor cycles. I have owned 2 mini coopers and had them serviced in Florida and LA. Mini of Freeport is by far the worst experience I have had out of any dealers ( other cars included Porsche, Lotus, Austin Martins and Saab). So far they have had my mni for almost 3 weeks without an update call- 2 calls to service manager not returned- general manager my call has not been returned, I am not certain why it takes 3 weeks to phone someone wit an update. Or why the loaner department would just call and ask me to bring the loaner in for an inspection- since I have no idea when my car would be ready. More

Great experience! Angelica Torres helped me find the perfect car, thank you! She really got me the best price for my car and I am very happy. Angelica Torres helped me find the perfect car, thank you! She really got me the best price for my car and I am very happy. More

Abbas 750LI I went to BMW of Freeport just looking at my options and ended up leaving with a car the same day. The staff is super knowledgable and friendly. It fe I went to BMW of Freeport just looking at my options and ended up leaving with a car the same day. The staff is super knowledgable and friendly. It felt like a friends and family experience instead of going in there with my guard up having to battle for a good deal. Fadal my sales Rep was great the whole way through. I would recommend this dealership to anyone looking for a BMW. They are very fair and seem to prioritize customer service. This is my 3rd BMW and my first from the guys at Freeport and I will never go anywhere else. Thanks to Fadal and the staff there I am one happy customer! If you are looking for a smooth dealership experience head there!!! AD More