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BMW of Freeport

Freeport, NY

4.9
1,633 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry. Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art ...
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291 West Sunrise Hwy

Freeport, NY

11520

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Showing 1,633 reviews

August 31, 2017

Frank&Robert are amazing!! My new car is amazing!! My name is Sheneaqua and the people here are so nice and so genuine it truly moves me. Frank is a great person that not just cares about money and a s More

by Sryan66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchhart
Sep 01, 2017 -

BMW of Freeport responded

Sheneaqua, it is music to our ears to hear that you had such a great experience doing business with us. Frank will be happy to hear that his hard work to provide exceptional service did not go unnoticed. We are glad you were able to get the car you wanted with as little stress as possible, and we hope you will be back when it's time to service your vehicle or buy a new one. -BMW of Freeport Team

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August 29, 2017

BMW Mini of Freeport Fixed My Mini PERFECTLY I love my 2013 John Cooperworks Mini Cooper. I recently drove the car from Los Angeles to Long Island, and she was sorely in need of her 60k service, More

by mmercer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey, Dave in service
Aug 30, 2017 -

BMW of Freeport responded

Hello, Thank you for taking the time to share your review. We are so pleased to hear that our team was able to take care of you and make sure that you had a wonderful experience with us. Our team genuinely cares about each and every customer and we understand that the car buying process can be stressful. We do what we can to make it a more pleasant experience. We appreciate your business with us and invite you to return!

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August 28, 2017

very welcoming and courteous Lucia Santiago is the best very attentive and knowledgeable and works with you to find the best deal for you. I would definitely come back for my next More

by Rubyneen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucia Santiago
Aug 28, 2017 -

BMW of Freeport responded

Lucia, thank you for sharing your comments. Our team always wants to make sure that our customers find the car they need at a fair price. We appreciate your business with us and invite you to come back!

August 28, 2017

Lucy Santiago is the Best, this is my 3rd Lease. This is the third Lease from Freeport, the Salesperson that I have dealt with on alll occasion is Lucy Santiago . She is super and is very knowledgeab More

by Slimtrim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ferguson, Lucia Santiago, Steven Itkin
Aug 28, 2017 -

BMW of Freeport responded

Thanks for leasing another vehicle from us! We're glad Lucy provided the best buying experience with her knowledge and assistance. We truly appreciate your business and always enjoy working with you. -BMW of Freeport Team

August 28, 2017

A long relationship over! STAY AWAY FROM FREEPORT BMW! Well, back in April of 2017 I purchased a CPO 2014 BMW 550i xdrive from Freeport BMW. This was the second BMW I purchased from this dealership and my More

by Ray875
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcus Mordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

BMW of Freeport responded

Ray, we regret to hear that your experience wasn't on par with our standards. We want to make sure that our customers always receive the highest level of service at our dealership. We would like to discuss this with you; your satisfaction is important to us. Please contact me so I can address your concerns. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com 516-208-2311

More
August 28, 2017

Professional Salesman I was a little reluctant in the beginning but as soon as I was approached by Keith I felt very comfortable. He understood my needs and knew what I was More

by teleman609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lindsay
Aug 28, 2017 -

BMW of Freeport responded

Thank you for taking the time to let us know how Keith did. We appreciate the feedback, the recommendation, and look forward to your next visit. -BMW of Freeport Team

August 26, 2017

I just keep going back. Love BMW and Carlos is the best! Highly recommend this dealership for overall satisfaction in every aspect. We have had 3 BMW's and we wouldn't go anywhere else. Thank you Carlos an More

by Luvmybmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Nieto
Aug 27, 2017 -

BMW of Freeport responded

Thank you for always coming back! Excellent customer service is our goal, and we're glad you enjoy the quality of the experience with us. We truly appreciate your business and the recommendation. -BMW of Freeport Team

August 25, 2017

Highly recommend I had a great experience dealing with Keith Lindsay. He not only helped me lease my new BMW, but was also very helpful in returning my former car to a More

by monabmw
Recommend Dealer
Yes
Employees Worked With
Keith Lindsay
Aug 25, 2017 -

BMW of Freeport responded

Thanks for the great review! We're happy to hear that Keith provided you with such excellent service. We appreciate your business, please let us know if we can be of help in the future! Best, BMW of Freeport Team

August 24, 2017

All in a day There were alot of moving parts in our transaction. I had a BMW with mileage overages of about 20K, just past due for the scheudlued service and a chi More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Osorio, Keith Lindsay
Aug 25, 2017 -

BMW of Freeport responded

We're glad we could make everything work out for you, Karen! Thanks for coming in and working with us to get you everything you wanted. We appreciate your business! BMW of Freeport Team

August 20, 2017

Professional, Corteous service advisor It's always a pleasure dealing with Service advisor Kevin Cunningham. He's always so nice, professional and he ensures the job is done and within the More

by BMWchic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cunningham
Aug 21, 2017 -

BMW of Freeport responded

Thank you for taking the time to share a review. We are pleased to hear that Kevin has been able to take great care of you. We appreciate your business with us and hope to see you again!

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