BMW of Freeport

Excellent sales person, great dealership! Usually car shopping can be a tedious experience. Dealing with Alex Bocchi made getting our 2 new BMWs a pleasure! Easy to communicate with, listened Usually car shopping can be a tedious experience. Dealing with Alex Bocchi made getting our 2 new BMWs a pleasure! Easy to communicate with, listened to our wants and was patient as we made our decisions. Highly recommend Alex and the team at Freeport BMW! More

Great Experience. Keith was very professional in handling the my transaction. He was very patience with me and my wife on making our decision. He made my first BMW ex Keith was very professional in handling the my transaction. He was very patience with me and my wife on making our decision. He made my first BMW experience a pleasure. More

Best Experience ever. Keith worked with me to make sure all my needs were met. I am extremely happy with the process and the result.. Left with all smiles and definitely e Keith worked with me to make sure all my needs were met. I am extremely happy with the process and the result.. Left with all smiles and definitely enjoying my first BMW. T. Stephens.. More

Pleasurable experience in leasing. Very accommodating and effective in getting things done. Keith made it a pleasurable experience . Very helpful and explained everything very thoroug Very accommodating and effective in getting things done. Keith made it a pleasurable experience . Very helpful and explained everything very thoroughly. Would recommend him to friends More

Keith was great through the whole process of leasing a X5. I recently leased an 2018 X5 from Keith. I came into dealership interested in a new SUV and Keith was great through the whole process. He gave me a g I recently leased an 2018 X5 from Keith. I came into dealership interested in a new SUV and Keith was great through the whole process. He gave me a good test drive of both of the vehicles I was interested in. He is very professional, personable, knowledgeable, and someone who really helped me find the right vehicle for me at a competitive price I was happy with. He took the time asking the right questions and finding just the right vehicle in stock with colors and options I wanted without extra packages that I did not need which really helps with the price in this type of vehicle. Keith is great with following up with a question I had after taking delivery. He puts his cell number on his business card! Sales Manager Farhan Bakht was also great during the whole process. These guys for a luxury brand dealer are very good guys and are very approachable, not at all pretentious that you may see at other dealers. More

BEWARE-BMW of Freeport is the WORST BMW of Freeport has one of the worst customer service from the front desk all the way to senior management. The Sales (New) Department are not properl BMW of Freeport has one of the worst customer service from the front desk all the way to senior management. The Sales (New) Department are not properly trained on what exactly they are selling. During the time I was at the dealership, I asked the sales rep I was working with whether the car I picked comes with All-Season tires. He repeatedly told me yes and even got up to ask another colleague. Unfortunately for me, that was not the case! They neglected to thoroughly inspect the vehicle, in particular the tires I had asked them about more than once. They allowed me as the customer to drive off under the assumption the car was equipped to what I had specifically asked for when in fact it was not the case. To me, it seems like making the sale was more important than safety! Dealing with the management team was a complete nightmare. Lack of professionalism from all parties I was in contact with, including the managing director of the dealership. Do yourself a favor and go elsewhere. More

Saleswoman Jacqueline Chait My experience with Jacqueline was amazing. This great experience started upon checking with the receptionist to browsing cars. All of the managers her My experience with Jacqueline was amazing. This great experience started upon checking with the receptionist to browsing cars. All of the managers here are warm & friendly which made me feel great leasing my 1st BMW. Jacqueline made me feel so special & it doesn’t stop at point of sale . She continuously calls to make sure everything is still perfect! Anybody on Long Island looking for 1st class treatment , head straight to BMW of Freeport & ask 4 Jacqueline Chait! More

One of the Great ones Keith took his time and made our purchase a very enjoyable one. We came in months before our lease was up and Keith stood in contact with us for over Keith took his time and made our purchase a very enjoyable one. We came in months before our lease was up and Keith stood in contact with us for over 2 months to make sure we were making the best decision for our family. His dedication convinced us to do business with him and Freeport BMW. I have a second lease coming up at the end of this year and will be returning to Keith for a second vehicle. More