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BMW of Freeport
Freeport, NY
1,633 Reviews
At BMW of Freeport, we are more than just a dealership. We are a family of passionate BMW enthusiasts who love what we do and care about our customers. We believe in delivering the best retail auto services and creating a new standard of excellence in the industry.
Our team of experts is always ready to help you find the BMW model that suits your lifestyle and budget. We also offer state-of-the-art maintenance and repair services to keep your BMW running smoothly and safely.
As an authorized BMW dealer, we are proud to offer a wide selection of new and pre-owned BMW vehicles, as well as exclusive offers and incentives. Whether you’re looking for a sporty coupe, a spacious SUV, or anything in between, we have the perfect BMW for you.
At BMW of Freeport, we don’t just sell cars. We build lasting relationships with our customers and make them feel like part of our family. We are here to listen to your needs, answer your questions, and guide you through every step of the process.
If you want to experience the difference that BMW of Freeport can make, visit our website or stop by our dealership today. We look forward to meeting you and showing you why we are the best authorized BMW dealer on Long Island.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 AM
Friday 7:30 PM - 4:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,633 reviews
March 08, 2019
Great service Brought my car in for unexpected service . Welcomed graciously by service manager who extended all courtesies and addressed all my issues without dela Brought my car in for unexpected service . Welcomed graciously by service manager who extended all courtesies and addressed all my issues without delay. He made sure the car was serviced appropriately and expeditiously. Tremendous accolades to Mr. Itkin for his outstanding service. More
by Hcohn
Employees Worked With
Steven Itkin
March 08, 2019
BMW Freeport Great customer service experience. Rob Pappagallo was helpful in getting my car repaired ASAP. Communicated with me thruout the day and assured me I w Great customer service experience. Rob Pappagallo was helpful in getting my car repaired ASAP. Communicated with me thruout the day and assured me I would get my car back quickly as promised. Very pleased. More
by John86
Employees Worked With
Robert Pappagallo
March 08, 2019
Problem solvers I had a Tech issues with my 2019 X5. Steve Itkin my service advisor made sure the car got repaired and did his best to keep me comfortable while they I had a Tech issues with my 2019 X5. Steve Itkin my service advisor made sure the car got repaired and did his best to keep me comfortable while they had my car for two weeks. He was very helpful in explaining to me what was going on every step of the way. Alex Chu my dealer also helped out with this process too. More
by Omar Saleem
March 07, 2019
Outstanding Service I have had a wonderful experience working with Robert Papappagallo. His knowledge of the issue with the vehicle and his recommendation for further act I have had a wonderful experience working with Robert Papappagallo. His knowledge of the issue with the vehicle and his recommendation for further action was impressive. I would gladly recommend Robert to my friends and colleagues. More
by Josephkoch
Employees Worked With
Robert Pappagallo
March 07, 2019
Stupendous Service with a Smile I always know that when I go into Freeport MINI service both my MINI and I are going to get the most competent, caring and overall awesome attention. I always know that when I go into Freeport MINI service both my MINI and I are going to get the most competent, caring and overall awesome attention. Tracey and her MINI Mechanic crew are the best, and I followed her here from a different dealership because the level of service she ensures is unmatchable. Tracey is so attentive, and is always working diligently to make my experience as expedient and comprehensive as possible. I can honestly say that when I leave Tracey I feel as though a close family member has just been looking out for me. My MINI and I are forever grateful for all that she does for us, and I will continue my relationship with Freeport MINI for the sheer reason that Tracey Geraci is at the MINI service helm(or bonnet). More
by Paulette
Employees Worked With
Tracey Geraci
March 07, 2019
Tracey was the best service writer I have ever dealt with After years of dealing with automotive service departments (mostly unpleasant). I had the best experience ever. Definitely recommend the dealer and e After years of dealing with automotive service departments (mostly unpleasant). I had the best experience ever. Definitely recommend the dealer and especially Traceyto anyone with a Mini More
by Onlymycarisamini69
Employees Worked With
Tracey Geraci
March 07, 2019
Services Steve greed me asked all the right questions. Call me when car was ready . Great service. There nothing more to say. . I know that when I’m ready to Steve greed me asked all the right questions. Call me when car was ready . Great service. There nothing more to say. . I know that when I’m ready to update my car . The records will show Tony car had no problems. More
by Birdie
Employees Worked With
Steven Itkin
March 07, 2019
MY EXPERIANCE AT FREEPORT MINI I TOOK MY CAR IN FOR SERVICE I WAS ALITTLE NERVOUS HOW MUCH IT WAS GOING TO COST BUT WORKING WITH TRACEY SHE WORK WITH ME ALL THE WAY AND NEVER ONCE D I TOOK MY CAR IN FOR SERVICE I WAS ALITTLE NERVOUS HOW MUCH IT WAS GOING TO COST BUT WORKING WITH TRACEY SHE WORK WITH ME ALL THE WAY AND NEVER ONCE DID I FEEL LIKE I WAS GETTING TAKEN ADVANTAGE OF. TRACEY EXPLAIN EVERYTHING THE CAR NEEDED AND EVEN EXPLAIN WHAT PRORITY AND WHAT I CAN HOLD OFF ON. DEFINTLY WILL COME BACK TO HER More
by richardclerk
Employees Worked With
Tracey Geraci
March 06, 2019
BEST SERVICE EVER!! I have been to many dealerships and this organization is the best. They take care of you from the moment you arrive. They strive to make sure you leav I have been to many dealerships and this organization is the best. They take care of you from the moment you arrive. They strive to make sure you leave completely satisfied. Highly recommend this dealership. More
by X6 M
Employees Worked With
Steven Itkin
March 06, 2019
Tracey is amazing The mini advisor Tracey stepped up to the plate and hit a grandslam. She is always going out of her way for her customers. She should be a model that The mini advisor Tracey stepped up to the plate and hit a grandslam. She is always going out of her way for her customers. She should be a model that the other advisors should learn from. Great asset to your company and team!! More
by Mini monster
Employees Worked With
Tracey Geraci
