BMW of Freeport

Mr.BMW- Steve Itkin Whenever I bring my 440 in for service I hand it over to Steve Itkin knowing its in the hands of a professional. Steve knows BMW's. Whenever I bring my 440 in for service I hand it over to Steve Itkin knowing its in the hands of a professional. Steve knows BMW's. More

Alex is the man to see about a car! I have leased a car in the past from Alex and each time he worked hard to make the deal happen.... he is who you want in your corner to make the proce I have leased a car in the past from Alex and each time he worked hard to make the deal happen.... he is who you want in your corner to make the process that much smoother.. no BS no double talk!! Just honest and fair More

Steve Itkin the best Steve is the best professional,polite.My 2013x5 needed service. It was done in a timely and fashionable manner Steve Itkin has been my service mana Steve is the best professional,polite.My 2013x5 needed service. It was done in a timely and fashionable manner Steve Itkin has been my service manager for the past 6years. Never had a complaint. He's great . More

Pretty good service I recently brought my car in for service and I worked with Steve Itkin. The car needed some parts and was subsequently there for a week and a half, w I recently brought my car in for service and I worked with Steve Itkin. The car needed some parts and was subsequently there for a week and a half, which was expected due to the work that needed to be done. The car was completed in a timely fashion as promised by Steve. FYI, I actually drive past another dealership to go to Freeport because I like the service that I receive. And customer service is VERY important to me. The only issue I had was that I was not given a loaner car for the time my car was at the dealership. My car was brought in on an emergency basis so there was no time to schedule an appointment. I was told, there were no loaners available. I bought my car from this dealership and should be entitled to a loaner, especially when my car is there for more than a day or so. I spoke to Steve about this after receiving my car back, and I am confident this will be corrected in the future. Good job Steve! More

Rob from Service Robert Pappagallo is one of the more experienced service center advisors. Whenever I come to this center I see him to take care of my service needs. I Robert Pappagallo is one of the more experienced service center advisors. Whenever I come to this center I see him to take care of my service needs. I love coming in and instantly feeling like I’m part of the family. It’s not always the most pleasant circumstance to need your car serviced, but Rob makes me feel like I’m in good and capable hands. Thank you for everything you do! More

Steve Itkin. Service advisor Steve Itkin is a stellar service advisor ... he is truly one of a kind. Steve makes sure that all of your needs are met and then some. Whether it’s lo Steve Itkin is a stellar service advisor ... he is truly one of a kind. Steve makes sure that all of your needs are met and then some. Whether it’s looking over his shoulder to be sure your loaner is ready or staying late to accommodate your schedule, he is always ready,willing and able. Steve makes the dreaded service visit as easy as possible. I cant sing his praise enough!!!!! More

Top Notch Service from Steven Itkin and his team BMW of FREEPORT has a top tier service department and it’s represented to the highest degree by their Service Manager Steven Itkin. Steven has helped BMW of FREEPORT has a top tier service department and it’s represented to the highest degree by their Service Manager Steven Itkin. Steven has helped me service my multiple vehicles for near 10 years and I keep going back. His degree of care, response and follow-up is something that all Service Advisors should strive for. I am a very picky customer and Steven never lets me down. He communicates and responds and updates and goes to bat for his customers. If you need to service your BMW. I highly endorse Steven and the entire FREEPORT Service team. I live within easy access to multiple BMW dealers. I could go to a closer dealer to buy and service my BMWs. I CHOOSE to buy my cars at FREEPORT and service them there due to Steven. More

Steve Itkin went above and beyond outstanding service. Steve had my 2008 x5 serviced with radiator hose and thermostat problems. The expansion tank developed a leak on my drive home. Brought the car back t Steve had my 2008 x5 serviced with radiator hose and thermostat problems. The expansion tank developed a leak on my drive home. Brought the car back the next morning and without any hesitation, Steve had it in the shop and replaced the tank. I cannot express my gratitude enough for Steve and the entire BMW service team. I highly recommend them to fellow BMW owners. Thanks again Steve. Andrew B. More

Service visit Took my BMW to service center on 3/7. I did not have an appointment. My NYS inspection was overdue. Maintenance also needed to be addressed. Servi Took my BMW to service center on 3/7. I did not have an appointment. My NYS inspection was overdue. Maintenance also needed to be addressed. Service manager Mr. Itkin was fabulous. He took care of me expeditiously, and without issue. My car was looked at within an hour. All the necessary work was completed. Mr. Itkin was outstanding in his promise to take care of everything. I am so very grateful. More