BMW of Freeport

Over charge Battery 245 to install 300. Clamp 7.66 labor 303.50. Without consulting Changed on my CC I drove car to showroom how battery got bad. It’s a ripoff Battery 245 to install 300. Clamp 7.66 labor 303.50. Without consulting Changed on my CC I drove car to showroom how battery got bad. It’s a ripoff place specially Mr Robert Pappagallo. Be careful before you give your CC. More

Irregular noises coming from underneath my car My 2016 - 5 Series suddenly developed a strange knocking from underneath, Steve and his Master Technicians were able to diagnose, and repair my issue My 2016 - 5 Series suddenly developed a strange knocking from underneath, Steve and his Master Technicians were able to diagnose, and repair my issue in a very timely fashion. I was also impressed by the cleanliness of my vehicle upon receiving it. Thanks again to Steve & staff at Freeport BMW. Good job! More

Steve goes above and beyond! I’m so satisfied with the level of service I received from Steven Itkin! He took the time to help me with a dysfunctional side mirror, a nail in my ti I’m so satisfied with the level of service I received from Steven Itkin! He took the time to help me with a dysfunctional side mirror, a nail in my tire and the 2018 x1 recall.. ALL IN ONE VISIT! He was so dedicated to making sure everything was taken care of and explained everything to me thoroughly. Because my work schedule is super hectic, Steve drove the loaner to my job and picked up my car to get fixed. Afterwards, he had driven my car back to my job and picked up the loaner. I have never received this kind of attention from my usual BMW service center. I was stress free every step of the way. Thanks so much Steve for being so considerate and helping me fix the issues with my car! I highly recommend BMW Freeport because they’re on top of their game! More

Service/ advisor I had the pleasure of being helped by Steve. He was absolutely great! He was extremely helpful and went above and beyond to help me get my car fixed a I had the pleasure of being helped by Steve. He was absolutely great! He was extremely helpful and went above and beyond to help me get my car fixed and running again! More

Great service I brought my 535 msport in for service,blown out tire and damaged rim.(potholes).they handled everything very professionally..steve iitkin is a man of I brought my 535 msport in for service,blown out tire and damaged rim.(potholes).they handled everything very professionally..steve iitkin is a man of his word and very serious about service.ps.down to having the car cleaned and detailed..thank u steve. More

Steve Itkin, Service Advisor My service advisor, Steve Itkin, always goes theextra mile to insure that I am satisfied with the service needed to repair.my car. He is to be commend My service advisor, Steve Itkin, always goes theextra mile to insure that I am satisfied with the service needed to repair.my car. He is to be commended for his stellar service. More

A fail inspection My 2003 330xi failed inspection after spending a large sum of money at my regular station with a coolant & service indication that would not clear. Ma My 2003 330xi failed inspection after spending a large sum of money at my regular station with a coolant & service indication that would not clear. Made an appointment at BMW of Freeport that we’re I met Steve Itkin whom was on point in explaining all that was needed and that was required to get the results I was looking for. Am retired and it’s a pleasure to deal with someone who’s straight in helping his customers I would even say like family. You have a great representative working for you. Thanks Steve More

Unscheduled service and a great experience I brought my 430i in for an emergency repair and was accommodated immediately in appropriate manner. All in all a very good experience indeed. Steve I I brought my 430i in for an emergency repair and was accommodated immediately in appropriate manner. All in all a very good experience indeed. Steve Itkin and all were great. More

New BMW owner!!! As a new customer to BMW I was extremely skeptical as to whether or not this would fit my needs, my budget and my overall expectations. Walking into B As a new customer to BMW I was extremely skeptical as to whether or not this would fit my needs, my budget and my overall expectations. Walking into BMW, I was greeted and taken care of in a reasonable amount of time; I was then introduced to Marleny, who was not only extremely professional but knowledgeable about the vehicle I was interested in. She was patient in walking me through all the features as well as the options that were available. Upon my test drive, she made sure to explain the features of the vehicle as well as to explain how this particular vehicle compared to another vehicle I was interested in. Her dedication, care and expertise made me, a first time BMW buyer, feel at ease as well as feel that this was a right decision. I am absolutely grateful and excited about my new car and to be part of the BMW family! More

Exceptional Professionalism My wife and I could not have wished for a better marketing representative to team up with regard to our purchase of new 2019 BMW 540i XDrive. Marleny, My wife and I could not have wished for a better marketing representative to team up with regard to our purchase of new 2019 BMW 540i XDrive. Marleny, from the get-go provided a very comprehensive package regarding purchase, or lease option. Prior to placing order with Marleny, we had solicited proposals from several other dealerships, and BMW of Freeport provided most competitive pricing, saving us thousands of dollars for identical model, features and options. Pricing was so competitive, we actually traveled from Saratoga Springs, NY to Freeport, Long Island to secure vehicle! And, dealership arranged transportation from station to its facility, what more could one expect. Since vehicle was unique, and had to custom ordered: Marleny processed oversees order same day deposit was made, with vehicle arriving a few days ahead of schedule. Additionally, when picking up vehicle, service department provided an extensive overview of vehicle features, options and amenities, saving us hours reading through Owner's Manual. We could not have expected a more friendly welcome, overview of vehicle and sendoff. Kudos to Marleny for arranging such a seamless transition of ownership. William Temple More