205 Reviews of BMW of Freehold - Service Center
Excellent Service! Allen Gin in service department was fantastic! He worked with me on getting a good price on my BMW repair! Thank you for your help! Allen Gin in service department was fantastic! He worked with me on getting a good price on my BMW repair! Thank you for your help! More
Outstanding work!!!Allen Gin and the service team I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service ce I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service center was not able too. They were able to get the issue fixed within a day while the other BMW service center had my car for 3 days and was not able to address the issue. So thank you again Allen for the speedy repair and keeping me updated with the progress of the work. More
Easy and helpful experience. Although my purpose for visit wasn't sales associated Stephen was still willing to help and was extremely helpful. My vehicle needed coolant and he ma Although my purpose for visit wasn't sales associated Stephen was still willing to help and was extremely helpful. My vehicle needed coolant and he made sure I was able to get it from parts as well as add it to my vehicle. More
Service Went in without an appointment with a car that was leased from another dealer. Spoke to Allen and was able to get everything done quickly while having Went in without an appointment with a car that was leased from another dealer. Spoke to Allen and was able to get everything done quickly while having complimentary coffee in the lounge. More
Stay away Greg tried to scam me for $500 for a diagnostic. Still waiting for Frank Ghusson to call me. This place is a scam all around. I drove 2 hours and got Greg tried to scam me for $500 for a diagnostic. Still waiting for Frank Ghusson to call me. This place is a scam all around. I drove 2 hours and got much better service. I will no longer be back to freehold. More
Very honest, professional and courteous at Freehold BMW! I have never had an uncomfortable experience or felt pressured in any way, Robert Gamble was very honest and professional! I would highly recommend I have never had an uncomfortable experience or felt pressured in any way, Robert Gamble was very honest and professional! I would highly recommend buying a car at BMW of Freehold! More
Service I brought service for my 650i Grand Coupe to Greg. He’s a true asset to DCH Group. I dealt with other auto groups like Penske and Ray Catena, but the I brought service for my 650i Grand Coupe to Greg. He’s a true asset to DCH Group. I dealt with other auto groups like Penske and Ray Catena, but the experience that I received from Greg is extraordinary. I’ll refer my family and friends to BMW of Freehold. More
Quick service They get you in and out and have great management that will work with you. I had a issue with my car and frank was a great pleasure to deal with. They get you in and out and have great management that will work with you. I had a issue with my car and frank was a great pleasure to deal with. More
Honesty and Integrity only from Freehold BMW Service Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was in Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was incorrect. They put the wrong Size rim on my sons car and did not check their work . WOW it caused a bunch of issues avoidable. Justine and her crew informed me of the issue and I now had to bring the car back to the original fixing dealer to make the repairs correct now. This is why I only trust Freehold BMW with all my repairs they are the best and most honesty group of people I ever dealt with. I used the other dealer because it was the closest after hitting a pothole on rt 18. Never again!!! More
Great Service Advisor Justine Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years a Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years and I go out of my way just to deal with her. More