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BMW of Freehold - Service Center

Freehold, NJ

4.8
200 Reviews

200 Reviews of BMW of Freehold - Service Center

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October 30, 2018

Very honest, professional and courteous at Freehold BMW! I have never had an uncomfortable experience or felt pressured in any way, Robert Gamble was very honest and professional! I would highly recommend More

by jamesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gamble
Oct 31, 2018 -

BMW of Freehold responded

Thank you so much for this great review and your kind words about Robert! We are so glad that you enjoyed your experience at our dealership.

October 14, 2018

Service I brought service for my 650i Grand Coupe to Greg. He’s a true asset to DCH Group. I dealt with other auto groups like Penske and Ray Catena, but the More

by Chubmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M Ried
Oct 15, 2018 -

BMW of Freehold responded

Thank you for the 5-star review and kind words about Greg. We will make sure to pass them along. We hope to work with you again in the future.

October 04, 2018

Quick service They get you in and out and have great management that will work with you. I had a issue with my car and frank was a great pleasure to deal with. More

by gvosei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ghusson
Oct 08, 2018 -

BMW of Freehold responded

Thank you for the positive feedback about your time at DCH BMW of Freehold!

October 02, 2018

Honesty and Integrity only from Freehold BMW Service Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was in More

by richjakubowski64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ghusson
Oct 03, 2018 -

BMW of Freehold responded

Thank you for the fantastic review! We are thrilled to hear that Justine treated you to top-notch service! We appreciate the kind words and hope to keep your loyalty for many years to come.

September 16, 2018

Great Service Advisor Justine Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years a More

by freddyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

BMW of Freehold responded

Thank you for your wonderful review. We could not be happier than to hear about your great experience with Justin!

September 08, 2018

Service Taken in a timely manner and treated with friendly attitude. Tony is especially helpful when I drove in. Was kept informed by Alan, my service rep More

by Foremike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gin, Debbie Hanat
Sep 10, 2018 -

BMW of Freehold responded

Thanks for the great review! We are so happy our team was able to make your experience great.

September 07, 2018

Laudi Arnaldi - Great Customer Service Laudi Aranldi at BMW of Freehold just called me and resolved all my issues. His customer service is Excellent and I'm looking forward to working with More

by Bmwowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laude Arnaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2018

Quick, easy, painless, and customer oriented I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with More

by Abdul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

BMW of Freehold responded

Abdul, we are grateful for this wonderful review and your kind words about Tony! It was our pleasure to provide you with top-notch service, and we appreciate your recommendation!

July 16, 2018

Great service Superior service 1st Class treatment Allen Gin is a gentleman who goes above & beyond to provide awesome service The young men who work in servic More

by Lola1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela in the cashier area is the kindest, warmest most sincere young lady you could wish to meet!, Orville Bynoe, Allen Gin
Jul 18, 2018 -

BMW of Freehold responded

Lola, thank you for the 5-star review! We're so glad you enjoyed your service visit with Allen and the rest of our team!

June 23, 2018

Excellent service and communications Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in gr More

by Satya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ghusson
Jun 25, 2018 -

BMW of Freehold responded

Thank you for the 5-star review!

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