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BMW of Freehold - Service Center

Freehold, NJ

4.8
200 Reviews

200 Reviews of BMW of Freehold - Service Center

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April 01, 2020

Kelly is always kind and helpful. Very professional. I have done business with her for several years. It has been a pleasure. Thank you Kelly. More

by wlerner604
Recommend Dealer
Yes
Employees Worked With
Kelly Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

BMW of Freehold responded

Thank you for your loyalty to our service department. We strive for quality service every day and appreciate your kind words and recommendation. We hope to see you again in the future!

October 17, 2019

they sold me BMW 750 LIX with many manufacturing defects I had purchased band new BMW 750 2012 LIX from Freehold BMW and within 10000 miles RIM and Tires needed to be replaced and with less than 45000 miles More

by mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laude Arnaldi
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2019

Wonderful!!!! Absolutely amazing!! I really can't say enough about how great this service department is!!! They really take care of their customers. I found a na More

by Delia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Lema-Hasing, Antonios Delfinopoulos
Jul 01, 2019 -

BMW of Freehold responded

Delia, thanks for leaving us such a positive review! We're ecstatic to hear that your experience with our service department was so great! We'll make sure to pass the compliments along to Greg, too. Let us know if any future needs arise and we'll be happy to help!

June 16, 2019

Very nice, patient, and courteous I bought a used X3 from Freehold BMW, at the time I picked up the car, the Navigation was not working, Bob fixed it. He is nice, patient, and courteou More

by ehl0390
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Gamble
Jun 17, 2019 -

BMW of Freehold responded

Thank you for the five stars! We're happy to hear that Bob was able to fix your issues in no time. We hope you enjoy your new vehicle!

June 13, 2019

Best Sales and Service Ever The old adage about how one dreads having to work with car dealerships when it comes to purchasing or leasing a vehicle. Not true here - the experien More

by cathyjets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gamble
Jun 14, 2019 -

BMW of Freehold responded

Cathy, we love reading reviews like yours! We're thrilled to hear that our service was professional and pleasant, and we look forward to working with you in the future! We appreciate your business!

February 22, 2019

Excellent Service! Allen Gin in service department was fantastic! He worked with me on getting a good price on my BMW repair! Thank you for your help! More

by Philnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gin
Feb 22, 2019 -

BMW of Freehold responded

Thank you for your nice words about Allen Gin and our fantastic service department! We are happy to assist you with any future repair needs, and thank you for choosing DCH BMW of Freehold!

February 15, 2019

Outstanding work!!!Allen Gin and the service team I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service ce More

by Raymond
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Gin
Feb 15, 2019 -

BMW of Freehold responded

Thanks for the five-star review, Raymond! We love hearing experiences like yours, and we work hard to provide customers with reliable employees like Allen! Thanks for your business, and we hope to see you soon!

January 31, 2019

Easy and helpful experience. Although my purpose for visit wasn't sales associated Stephen was still willing to help and was extremely helpful. My vehicle needed coolant and he ma More

by hull3346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Semo
Feb 01, 2019 -

BMW of Freehold responded

Thank you for leaving a five-star review! Our team works hard to provide customers with helpful and easy service. We hope to see you back soon!

January 08, 2019

Service Went in without an appointment with a car that was leased from another dealer. Spoke to Allen and was able to get everything done quickly while having More

by ccobka
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Gin
Jan 08, 2019 -

BMW of Freehold responded

That's great! We are so glad we could help!

January 07, 2019

Stay away Greg tried to scam me for $500 for a diagnostic. Still waiting for Frank Ghusson to call me. This place is a scam all around. I drove 2 hours and got More

by Justin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory Itkin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ghusson
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