BMW of Freehold - Service Center

Honesty and Integrity only from Freehold BMW Service Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was in Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was incorrect. They put the wrong Size rim on my sons car and did not check their work . WOW it caused a bunch of issues avoidable. Justine and her crew informed me of the issue and I now had to bring the car back to the original fixing dealer to make the repairs correct now. This is why I only trust Freehold BMW with all my repairs they are the best and most honesty group of people I ever dealt with. I used the other dealer because it was the closest after hitting a pothole on rt 18. Never again!!! More

Great Service Advisor Justine Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years a Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years and I go out of my way just to deal with her. More

Service Taken in a timely manner and treated with friendly attitude. Tony is especially helpful when I drove in. Was kept informed by Alan, my service rep Taken in a timely manner and treated with friendly attitude. Tony is especially helpful when I drove in. Was kept informed by Alan, my service rep and the documentation of the service performed was immediately received via email. More

Quick, easy, painless, and customer oriented I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with my car and explain to me what I need done to my car and what I need to do in the future so I can start saving up. Great place and definitely will be back. P.S: I live right behind Princeton BMW but I drive about 45 mins to get to Freehold BMW because unlike Princeton, there is no games, up sell, and there is no xxxxxxxx that comes when you try to get your car serviced! More

Great service Superior service 1st Class treatment Allen Gin is a gentleman who goes above & beyond to provide awesome service The young men who work in servic Superior service 1st Class treatment Allen Gin is a gentleman who goes above & beyond to provide awesome service The young men who work in service are very polite & efficient The “tire expert is always so friendly & kind Fernando is a genius More

Excellent service and communications Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in gr Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in great condition More

2007 Z4 Service Tony was honest and thorough. He kept you informed throughout. Explained what was needed to correct the issue and labor involved. Issue was diagnose Tony was honest and thorough. He kept you informed throughout. Explained what was needed to correct the issue and labor involved. Issue was diagnosed and corrected. More

Great Service Department!! Best service experience I've EVER had. This is the first BMW I've ever leased from this dealer, and it's because of the EXCEPTIONAL service that I an Best service experience I've EVER had. This is the first BMW I've ever leased from this dealer, and it's because of the EXCEPTIONAL service that I and my car receives, i'll be back for again when my kids start driving and need a cars. They're head and shoulders above all others. More

Horrible service Left car on a Sunday night for a convertible sensor. Got it back Wednesday and it was filthy. Noticed a receipt left in the car. Looks like someone us Left car on a Sunday night for a convertible sensor. Got it back Wednesday and it was filthy. Noticed a receipt left in the car. Looks like someone used my car to go get pizza the day before it was ready. The service paperwork showed 25 miles were put on the car. Called the dealer and sent them pictures of the car and pizza receipt. Their answer was there was a mistake on the paperwork and they only put 3 miles on the car and the receipt fell out of the pocket of the technician who worked on the car. They offered to rewash the car. Does anyone buy this explanation. How about showing the cctv footage to back up your story More