200 Reviews of BMW of Freehold - Service Center
Kelly is always kind and helpful. Very professional. I have done business with her for several years. It has been a pleasure. Thank you Kelly. have done business with her for several years. It has been a pleasure. Thank you Kelly. More
they sold me BMW 750 LIX with many manufacturing defects I had purchased band new BMW 750 2012 LIX from Freehold BMW and within 10000 miles RIM and Tires needed to be replaced and with less than 45000 miles I had purchased band new BMW 750 2012 LIX from Freehold BMW and within 10000 miles RIM and Tires needed to be replaced and with less than 45000 miles Air conditioning stopped working and as of now with less than 52000 miles car is showing " Drive Train Malfunction" . I did request to dealer to resolve this issue at no cost to me since it is related to mechanical and manufacturing defect but they have declined my request. I spent $95000 on this BMW 750 LIX at Freehold BMW and vehicle already faced many issues within 52000 miles and spent decent money on repairs within short period . I am very disappointed with customer service and I wont recommend this dealer for new vehicle purchase More
Wonderful!!!! Absolutely amazing!! I really can't say enough about how great this service department is!!! They really take care of their customers. I found a na Absolutely amazing!! I really can't say enough about how great this service department is!!! They really take care of their customers. I found a nail in my tire yesterday morning as I was about to take my kids to a doctors appointment. I called Greg and went right to the dealership. They immediately took my car, got me a loaner, and fixed everything. Greg is by far the best service advisor he is so helpful and always takes care of me. I wouldn't buy a BMW anywhere else!! More
Very nice, patient, and courteous I bought a used X3 from Freehold BMW, at the time I picked up the car, the Navigation was not working, Bob fixed it. He is nice, patient, and courteou I bought a used X3 from Freehold BMW, at the time I picked up the car, the Navigation was not working, Bob fixed it. He is nice, patient, and courteous. He delivered what he promised. More
Best Sales and Service Ever The old adage about how one dreads having to work with car dealerships when it comes to purchasing or leasing a vehicle. Not true here - the experien The old adage about how one dreads having to work with car dealerships when it comes to purchasing or leasing a vehicle. Not true here - the experience was and has since been professional, pleasant and one that has been coupled with outstanding customer service. Kudos to Dori Dado and Bob Gamble for assistance above and beyond. More
Excellent Service! Allen Gin in service department was fantastic! He worked with me on getting a good price on my BMW repair! Thank you for your help! Allen Gin in service department was fantastic! He worked with me on getting a good price on my BMW repair! Thank you for your help! More
Outstanding work!!!Allen Gin and the service team I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service ce I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service center was not able too. They were able to get the issue fixed within a day while the other BMW service center had my car for 3 days and was not able to address the issue. So thank you again Allen for the speedy repair and keeping me updated with the progress of the work. More
Easy and helpful experience. Although my purpose for visit wasn't sales associated Stephen was still willing to help and was extremely helpful. My vehicle needed coolant and he ma Although my purpose for visit wasn't sales associated Stephen was still willing to help and was extremely helpful. My vehicle needed coolant and he made sure I was able to get it from parts as well as add it to my vehicle. More
Service Went in without an appointment with a car that was leased from another dealer. Spoke to Allen and was able to get everything done quickly while having Went in without an appointment with a car that was leased from another dealer. Spoke to Allen and was able to get everything done quickly while having complimentary coffee in the lounge. More
Stay away Greg tried to scam me for $500 for a diagnostic. Still waiting for Frank Ghusson to call me. This place is a scam all around. I drove 2 hours and got Greg tried to scam me for $500 for a diagnostic. Still waiting for Frank Ghusson to call me. This place is a scam all around. I drove 2 hours and got much better service. I will no longer be back to freehold. More