200 Reviews of BMW of Freehold - Service Center
After an attempted break in, I had my car handle repaired here. The following week, I went back to the Eatontown BMW to have the weatherstrip trim fixed. Upon review and reviewing my bill, they told me that here. The following week, I went back to the Eatontown BMW to have the weatherstrip trim fixed. Upon review and reviewing my bill, they told me that I was overcharged and under serviced. They advised me to go back to Freehold and have it repaired and provided an estimate of what the (lower) cost should have been. The Freehold location wasted my time and money. More
I would highly recommend Mark Vincens. He was very knowledgeable and helpful. He made the car buying process very easy and simple. Overall had a great experience. knowledgeable and helpful. He made the car buying process very easy and simple. Overall had a great experience. More
Laude helped with a break issue and resolved it without any issues, I would not go anywhere else, these guys are really the best, very easy to work with !! any issues, I would not go anywhere else, these guys are really the best, very easy to work with !! More
Mike was great. He was very professional and handled everything within a reasonable time. The only issue I have is reaching someone in the service department or getting in touch with a manager. One of t everything within a reasonable time. The only issue I have is reaching someone in the service department or getting in touch with a manager. One of the ladies in the sales department is extremely rude.I was also informed that my warranty for my brakes was extended only to find out it wasn’t. I purchased my vehicle less than a month ago and the dealership refuses to change my brakes. My dashboard has indicated my rear brakes need to be changed for 3 weeks now which is unacceptable. I will not be returning to this location. More
Justine is my go-to service advisor every time my car needs work. Very easy to talk to and does the job done. She’s handled the servicing of all the cars I’ve bought from them and every single time, sh needs work. Very easy to talk to and does the job done. She’s handled the servicing of all the cars I’ve bought from them and every single time, she does a great job. Thanks, Justine! More
I contacted Laude for one of the claims which I did an year back. He responded quickly and resolved my issues in just 2 days without I needing to reapproach him. Superb service. thanks Laude. year back. He responded quickly and resolved my issues in just 2 days without I needing to reapproach him. Superb service. thanks Laude. More
Laude Arnaldi is amazing .He takes care of customer very Laude Arnaldi is amazing . He takes care of customer very Well .He is very good listener.Does follow up very well and values our Time . Laude Arnaldi is amazing . He takes care of customer very Well .He is very good listener.Does follow up very well and values our Time . More
service department is fantastic. Always in contact with me, and did a great job servicing my vehicle. Ask for Moe he is an amazing person who gets the job done correctly, with that professionalism and atte me, and did a great job servicing my vehicle. Ask for Moe he is an amazing person who gets the job done correctly, with that professionalism and attention that makes you feel confident in your repair choice.. More
Bob is great! Friendly, knowledgeable, and attentive to your service. Every time i service my vehicle Bob makes sure he covers everything it my need. your service. Every time i service my vehicle Bob makes sure he covers everything it my need. More
Best service advisor in my opinion. Justine is always very helpful in getting all of my friends, family, and my own vehicles in and out. Highly recommend going to Justine when you come for service at BMW very helpful in getting all of my friends, family, and my own vehicles in and out. Highly recommend going to Justine when you come for service at BMW of Freehold! More