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BMW of Freehold - Service Center

Freehold, NJ

4.8
187 Reviews

187 Reviews of BMW of Freehold - Service Center

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June 16, 2019

Very nice, patient, and courteous I bought a used X3 from Freehold BMW, at the time I picked up the car, the Navigation was not working, Bob fixed it. He is nice, patient, and courteou More

by ehl0390
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gamble
Jun 17, 2019 -

BMW of Freehold responded

Thank you for the five stars! We're happy to hear that Bob was able to fix your issues in no time. We hope you enjoy your new vehicle!

June 13, 2019

Best Sales and Service Ever The old adage about how one dreads having to work with car dealerships when it comes to purchasing or leasing a vehicle. Not true here - the experien More

by cathyjets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gamble
Jun 14, 2019 -

BMW of Freehold responded

Cathy, we love reading reviews like yours! We're thrilled to hear that our service was professional and pleasant, and we look forward to working with you in the future! We appreciate your business!

February 21, 2019

Excellent Service! Allen Gin in service department was fantastic! He worked with me on getting a good price on my BMW repair! Thank you for your help! More

by Philnj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Gin
Feb 22, 2019 -

BMW of Freehold responded

Thank you for your nice words about Allen Gin and our fantastic service department! We are happy to assist you with any future repair needs, and thank you for choosing DCH BMW of Freehold!

February 15, 2019

Outstanding work!!!Allen Gin and the service team I want to start off that Allen and the service team has not let me down. They were able to find and fix my issues with the X1 where another service ce More

by Raymond
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Gin
Feb 15, 2019 -

BMW of Freehold responded

Thanks for the five-star review, Raymond! We love hearing experiences like yours, and we work hard to provide customers with reliable employees like Allen! Thanks for your business, and we hope to see you soon!

January 31, 2019

Easy and helpful experience. Although my purpose for visit wasn't sales associated Stephen was still willing to help and was extremely helpful. My vehicle needed coolant and he ma More

by hull3346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Semo
Feb 01, 2019 -

BMW of Freehold responded

Thank you for leaving a five-star review! Our team works hard to provide customers with helpful and easy service. We hope to see you back soon!

January 08, 2019

Service Went in without an appointment with a car that was leased from another dealer. Spoke to Allen and was able to get everything done quickly while having More

by ccobka
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Gin
Jan 08, 2019 -

BMW of Freehold responded

That's great! We are so glad we could help!

January 07, 2019

Stay away Greg tried to scam me for $500 for a diagnostic. Still waiting for Frank Ghusson to call me. This place is a scam all around. I drove 2 hours and got More

by Justin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory Itkin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ghusson
October 30, 2018

Very honest, professional and courteous at Freehold BMW! I have never had an uncomfortable experience or felt pressured in any way, Robert Gamble was very honest and professional! I would highly recommend More

by jamesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gamble
Oct 31, 2018 -

BMW of Freehold responded

Thank you so much for this great review and your kind words about Robert! We are so glad that you enjoyed your experience at our dealership.

October 14, 2018

Service I brought service for my 650i Grand Coupe to Greg. He’s a true asset to DCH Group. I dealt with other auto groups like Penske and Ray Catena, but the More

by Chubmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M Ried
Oct 15, 2018 -

BMW of Freehold responded

Thank you for the 5-star review and kind words about Greg. We will make sure to pass them along. We hope to work with you again in the future.

October 04, 2018

Quick service They get you in and out and have great management that will work with you. I had a issue with my car and frank was a great pleasure to deal with. More

by gvosei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ghusson
Oct 08, 2018 -

BMW of Freehold responded

Thank you for the positive feedback about your time at DCH BMW of Freehold!

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