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BMW of Freehold - Service Center

Freehold, NJ

4.8
205 Reviews
Call Service Center (732) 298-9052

205 Reviews of BMW of Freehold - Service Center

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June 30, 2023

Eugene is always ready to help, informative, and friendly. He makes transactions smooth and worry free More

by juliyafulman
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
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Jul 03, 2023 -

BMW of Freehold responded

It's great to see Eugene was informative and friendly during your smooth experience. Come see us again soon!

June 29, 2023

Eugene is always available and always helpful . He has answers for all your car related questions . He treats his clients as his family members. More

by Angela
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
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Jul 03, 2023 -

BMW of Freehold responded

It's great to see Eugene is always helpful during your visits. We look forward to seeing you again soon, Angela!

June 24, 2023

Thanks To Pierre for his / sales/Consultants and dedication was so helpful to achieve the car I wanted! More

by Pbudhu235
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

BMW of Freehold responded

Congrats on the new car! We are happy to see Pierre and the team were helpful during the car buying experience. Come see us again soon!

June 16, 2023

Thank you Craig for always being there when I have any issue with our vehicles. Always professional and always appreciated. Thanks again for all your vast knowledge of our BMW's. More

by fastcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Forman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2023 -

BMW of Freehold responded

Hello, we appreciate you choosing BMW of Freehold. Our team enjoyed assisting you with your services. Travel safe!

March 16, 2023

I have dealt with Moe on 3 occasions and every time he has been prompt, reliable, accurate, and very easy to work with. More

by hoboii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad (Moe) Awadallah
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Mar 17, 2023 -

BMW of Freehold responded

Hello, it’s great to see you always have a good experience while working with Moe. I would like the opportunity to learn more about what could have been done to earn a higher star rating for your experience. Please contact me at your soonest, thank you. Frank Ghusson 732-984-6041 Fixed Operations Manager

February 01, 2023

I brought my wife's X-3 in for service. I dealt with Tom LaBarbara and could not be any happier with the way that I was treated. He is a true professional. More

by lovehound55
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas LaBarbara
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Feb 02, 2023 -

BMW of Freehold responded

Hello, we're pleased to see you received wonderful customer service from Tom. Come see us again soon!

January 18, 2023

Top notch service advisor. It was great working with him and we had a pleasant experience. We will be back. More

by Mr T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

BMW of Freehold responded

Hi Mr.T., We strive to provide top-notch service here at Carbone Dodge Chrysler Jeep RAM. It is our greatest pleasure to assist our customers in figuring out the issue and coming up with a plan of execution to get both you and your vehicle back on the road as soon as possible. Our service team appreciates you taking the time to leave these praises, as well as looking forward to seeing you again down the road.

April 01, 2022

Very professional dealership, Justine is a pleasure to work with in the service department. Aaron E. More

by Aaron E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gamble, Fernando Lema-Hasing
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Apr 04, 2022 -

BMW of Freehold responded

Hi Aaron, it's great to see Justine was a pleasure to work with during your visit. See you next time!

March 08, 2022

Gregg is the best of the best ! Can’t be any better when you are born with greatness! More

by GIANNIMARINI27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2022 -

BMW of Freehold responded

Hi Gianni, we also think Gregg is the best! Until next time, safe travels!

February 08, 2022

I don’t usually do reviews but this one was earned Greg in service was very caring and nice from when he spoke to me on the phone then when I came in for the service appointment he was great from the begi More

by Vali2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2022 -

BMW of Freehold responded

Hi Vali, we appreciate you taking the time to review Greg and the others. We appreciate your business and look forward to helping you again in the future!

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