200 Reviews of BMW of Freehold - Service Center
I brought my wife's X-3 in for service. I dealt with Tom LaBarbara and could not be any happier with the way that I was treated. He is a true professional. I dealt with Tom LaBarbara and could not be any happier with the way that I was treated. He is a true professional. More
Top notch service advisor. It was great working with him and we had a pleasant experience. We will be back. It was great working with him and we had a pleasant experience. We will be back. More
Very professional dealership, Justine is a pleasure to work with in the service department. Aaron E. work with in the service department. Aaron E. More
Gregg is the best of the best ! Can’t be any better when you are born with greatness! Can’t be any better when you are born with greatness! More
I don’t usually do reviews but this one was earned Greg in service was very caring and nice from when he spoke to me on the phone then when I came in for the service appointment he was great from the begi in service was very caring and nice from when he spoke to me on the phone then when I came in for the service appointment he was great from the beginning to the end when I picked up my vehicle from service. Kudos to Greg and the service team. More
My 2021 Bmw x5M was stolen on thanksgiving night and I brought it back to BMW of FREEHOLD where I initially purchased the vehicle for repairs. Gregory Itkin handled my car and treated me and the car like brought it back to BMW of FREEHOLD where I initially purchased the vehicle for repairs. Gregory Itkin handled my car and treated me and the car like a rare gem. He personally handled every detail, along with the nightmare that insurance can be and made sure my car was returned to me in both a timely manner and as if it came directly off the showroom floor. He’s polite, pleasant to deal with and an amazing problem solver. Both Greg and BMW of Freehold have my business for life. Thank you again guys! More
Greg was super helpful and very knowledgeable would recommend him and this dealer for all your bmw needs recommend him and this dealer for all your bmw needs More
I recently had a battery issue with my 2021 BMW X5M Comp. Craig was there for me as soon as I made a phone call to him. He arrived at my home the very next morning to help me with my issue. He went above and Craig was there for me as soon as I made a phone call to him. He arrived at my home the very next morning to help me with my issue. He went above and beyond what I expected. I can't express how much I appreciated his help and expertise. Thanks again Craig for all you did for me. More
Greg has always provided me and my family with excellent service. He goes above and beyond to make us feel good about our loyalty to Bmw these past 21 years and one of the reasons we keep coming back. He ke service. He goes above and beyond to make us feel good about our loyalty to Bmw these past 21 years and one of the reasons we keep coming back. He keeps in constant communication so we are informed every step of the way. He is a great asset to the BMW of freehold family. More
Frank was so understanding and really took the time out Frank was so understanding and really took the time out to understand my issue. He defiantly understood from the customer side of things. I have to s Frank was so understanding and really took the time out to understand my issue. He defiantly understood from the customer side of things. I have to say the communication was really amazing too he would call me daily for an update and even emailed me when he didn’t get me on the phone. I truly appreciate dealing with Frank. More