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BMW of Freehold - Service Center

Freehold, NJ

4.8
200 Reviews

200 Reviews of BMW of Freehold - Service Center

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November 23, 2023

Kind, Courteous, knowledgeable and Honest. Great experience. Dori and John go above and beyond to get you the best car at the best price! More

by JNUDELMANDDS
Recommend Dealer
Yes
Employees Worked With
Laude Arnaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laude Arnaldi
Nov 25, 2023 -

BMW of Freehold responded

Hello! It's great to know that Dori and John delivered such a fantastic experience at BMW of Freehold. We appreciate your kind words about our team! We hope to see you again soon!

November 23, 2023

Excellent experience. James went out of his way to take care of my service need. More

by Z24LEMON
Recommend Dealer
Yes
Employees Worked With
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cathers
Nov 25, 2023 -

BMW of Freehold responded

Hello! Thanks for leaving a review and letting us know that you had an excellent experience at BMW of Freehold. It's great to hear that James went out of his way to take care of your service needs. We hope to see you again!

November 23, 2023

Dillership is very nice. Great waiting area, clean bathroom. Nothing to improve, really. Just the way it is supposed to be. Justine Ammiano is very professional. Clear explan More

by VOLOKHOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

BMW of Freehold responded

Hi! We're glad to know you had a positive experience at BMW of Freehold and appreciated the professionalism and efficiency from Justine and our team. We strive for top-notch service in all areas, including our facilities! Thanks for your feedback and we hope to see you again soon!

November 19, 2023

They were professional honest, on time, kept me informed, courteous, and made the whole process easy. More

by SGELLER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

BMW of Freehold responded

Hi! We're glad to know that our team at BMW of Freehold made your experience a smooth one! We aim to provide professional, honest, and courteous service to each of our customers. We appreciate the positive feedback and look forward to assisting you in the future. Safe travels!

November 02, 2023

Frank G. & Sales Manager Nick are an absolute pleasure to deal with & true professionals. Can’t thank them enough for the countless assistant through the year More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kelsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Cogliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ghusson, Dominique Nemeth, Rachel Costa
Nov 03, 2023 -

BMW of Freehold responded

Hi Victoria! Thank you for taking the time to leave us a review. We're delighted to know that Frank and Nick have consistently provided you with excellent service at BMW of Freehold. Thanks for your continued support over the years! Enjoy the road ahead and we'll see you back soon!

June 30, 2023

Eugene is always ready to help, informative, and friendly. He makes transactions smooth and worry free More

by juliyafulman
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Jul 03, 2023 -

BMW of Freehold responded

It's great to see Eugene was informative and friendly during your smooth experience. Come see us again soon!

June 29, 2023

Eugene is always available and always helpful . He has answers for all your car related questions . He treats his clients as his family members. More

by Angela
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Jul 03, 2023 -

BMW of Freehold responded

It's great to see Eugene is always helpful during your visits. We look forward to seeing you again soon, Angela!

June 24, 2023

Thanks To Pierre for his / sales/Consultants and dedication was so helpful to achieve the car I wanted! More

by Pbudhu235
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

BMW of Freehold responded

Congrats on the new car! We are happy to see Pierre and the team were helpful during the car buying experience. Come see us again soon!

June 16, 2023

Thank you Craig for always being there when I have any issue with our vehicles. Always professional and always appreciated. Thanks again for all your vast knowledge of our BMW's. More

by fastcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Forman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

BMW of Freehold responded

Hello, we appreciate you choosing BMW of Freehold. Our team enjoyed assisting you with your services. Travel safe!

March 16, 2023

I have dealt with Moe on 3 occasions and every time he has been prompt, reliable, accurate, and very easy to work with. More

by hoboii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad (Moe) Awadallah
Mar 17, 2023 -

BMW of Freehold responded

Hello, it’s great to see you always have a good experience while working with Moe. I would like the opportunity to learn more about what could have been done to earn a higher star rating for your experience. Please contact me at your soonest, thank you. Frank Ghusson 732-984-6041 Fixed Operations Manager

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