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BMW of Freehold - Service Center

Freehold, NJ

4.8
205 Reviews

205 Reviews of BMW of Freehold - Service Center

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November 29, 2023

Excellent service and dealer . Everything asked for was taken care of. No complains and no more to say More

by ihabfakhri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Lema-Hasing, Mohammad (Moe) Awadallah
Nov 29, 2023 -

BMW of Freehold responded

Hi Ihab! We're glad to know you had an excellent experience at BMW of Freehold. We strive for customer satisfaction and it's great to see that reflected in your visit. Thanks for the review and come again soon!

November 29, 2023

Always looking to please the customer, everyone is well informed and friendly. Great place to do business. More

by HAPPYHONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

BMW of Freehold responded

Hi! We're glad to know you had a positive experience with our informed and friendly team at BMW of Freehold. We always strive to provide top-notch service and make every visit enjoyable for our customers. Thanks for your kind words and we hope to see you again!

November 28, 2023

Very good. James is very good & knowledgeable James is very good, Knowledgeable & takes the time to explain whats needed. More

by RFFND3
Recommend Dealer
Yes
Employees Worked With
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cathers
Nov 29, 2023 -

BMW of Freehold responded

Hi! We're glad to know that James was able to provide you with a knowledgeable and thorough service at BMW of Freehold. Thank you for your positive feedback and we hope to see you again!

November 28, 2023

Prompt, courteous and very knowledgeable. James Cathers was beyond helpful and went out of his way to deliver excellent service. More

by Dennis Waggner
Recommend Dealer
Yes
Employees Worked With
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cathers
Nov 29, 2023 -

BMW of Freehold responded

Hi Dennis! It's great to know that James was prompt, courteous, knowledgeable, and delivered excellent service and was so helpful during your visit at BMW of Freehold. Thanks for sharing your experience and we hope to see you again!

November 28, 2023

James was very courteous, he didn't even flinch when I told him I was getting a message that the keyfob battery was low. His estimated time to preform the service was right on point. I would like to thank More

by anthony3c2d
Recommend Dealer
Yes
Employees Worked With
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Cathers
Nov 29, 2023 -

BMW of Freehold responded

Hi Anthony! It's great to know that James and our team at BMW of Freehold were able to provide you with the excellent service we strive for. We appreciate your loyalty over the years! We hope to see you again for more great visits!

November 28, 2023

Very friendly and helpful Mohammed was very courteous and answered all my questions. He made the whole experience a lot easier More

by LNSIAH21
Recommend Dealer
Yes
Employees Worked With
Mohammed
Nov 29, 2023 -

BMW of Freehold responded

Hi! We're glad to know that Mohammed was courteous and able to assist you and make your experience at BMW of Freehold easier. Thanks for the positive feedback and we hope to see you again soon!

November 28, 2023

This is the best dealership I have ever dealt with. Everyone is very professional and courteous. More

by JUDA272
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Itkin
Nov 29, 2023 -

BMW of Freehold responded

Hi Juda! Thank you for taking the time to let us know that you found our team to be very professional and courteous at BMW of Freehold. It's so awesome to hear that we've been the best dealership you've dealt with. We hope to see you again for more fantastic experiences!

November 27, 2023

Excellent we definitely recommend them to friends Everybody had to dealership was very polite and helpful. They did what they said they would do and did it on time. Would definitely recommend them to More

by arrothman
Recommend Dealer
Yes
Employees Worked With
Laude Arnaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laude Arnaldi
Nov 27, 2023 -

BMW of Freehold responded

Hi! We're so glad to know you had a positive experience at BMW of Freehold and appreciate your recommendation! Our team always aims to deliver top-notch service. Thanks for the support, we look forward to serving any friends you send our way!

November 27, 2023

Everyone was extremely friendly and thorough. They made it a painless experience, not like going to the dentist or doctor having to wait a half hour in the waiting room, 15 minutes in a small roo More

by John Corbo
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justine Ammiano
Nov 27, 2023 -

BMW of Freehold responded

John, we're glad to know your experience at BMW of Freehold was smooth and enjoyable. Our team always aims to provide top-notch service without the wait! Thanks for sharing this positive feedback with us. We hope to see you again soon for more efficient visits!

November 27, 2023

Everyone was extremely friendly and thorough. They made it a painless experience, not like going to the dentist or doctor having to wait a half hour in the waiting room, 15 minutes in a small roo More

by John Corbo
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justine Ammiano
Nov 27, 2023 -

BMW of Freehold responded

Hi John! We're delighted to know that our team at BMW of Freehold made your experience smooth and enjoyable. We always aim for clear communication and prompt service. Thanks for sharing! We hope to see you again soon!

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