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BMW of Freehold - Service Center

Freehold, NJ

4.8
187 Reviews
Call Service Center (732) 298-9052

187 Reviews of BMW of Freehold - Service Center

Sort by
November 19, 2023

They were professional honest, on time, kept me informed, courteous, and made the whole process easy. More

by SGELLER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

BMW of Freehold responded

Hi! We're glad to know that our team at BMW of Freehold made your experience a smooth one! We aim to provide professional, honest, and courteous service to each of our customers. We appreciate the positive feedback and look forward to assisting you in the future. Safe travels!

Helpful
November 02, 2023

Frank G. & Sales Manager Nick are an absolute pleasure to deal with & true professionals. Can’t thank them enough for the countless assistant through the year More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kelsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Cogliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Ghusson, Dominique Nemeth, Rachel Costa
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Nov 03, 2023 -

BMW of Freehold responded

Hi Victoria! Thank you for taking the time to leave us a review. We're delighted to know that Frank and Nick have consistently provided you with excellent service at BMW of Freehold. Thanks for your continued support over the years! Enjoy the road ahead and we'll see you back soon!

Helpful
June 29, 2023

Eugene is always available and always helpful . He has answers for all your car related questions . He treats his clients as his family members. More

by Angela
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
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Jul 03, 2023 -

BMW of Freehold responded

It's great to see Eugene is always helpful during your visits. We look forward to seeing you again soon, Angela!

Helpful
June 29, 2023

Eugene is always ready to help, informative, and friendly. He makes transactions smooth and worry free More

by juliyafulman
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eugene Poznyak
Report | Print
Jul 03, 2023 -

BMW of Freehold responded

It's great to see Eugene was informative and friendly during your smooth experience. Come see us again soon!

Helpful
June 24, 2023

Thanks To Pierre for his / sales/Consultants and dedication was so helpful to achieve the car I wanted! More

by Pbudhu235
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

BMW of Freehold responded

Congrats on the new car! We are happy to see Pierre and the team were helpful during the car buying experience. Come see us again soon!

Helpful
June 16, 2023

Thank you Craig for always being there when I have any issue with our vehicles. Always professional and always appreciated. Thanks again for all your vast knowledge of our BMW's. More

by fastcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Forman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2023 -

BMW of Freehold responded

Hello, we appreciate you choosing BMW of Freehold. Our team enjoyed assisting you with your services. Travel safe!

Helpful
March 16, 2023

I have dealt with Moe on 3 occasions and every time he has been prompt, reliable, accurate, and very easy to work with. More

by hoboii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad (Moe) Awadallah
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Mar 17, 2023 -

BMW of Freehold responded

Hello, it’s great to see you always have a good experience while working with Moe. I would like the opportunity to learn more about what could have been done to earn a higher star rating for your experience. Please contact me at your soonest, thank you. Frank Ghusson 732-984-6041 Fixed Operations Manager

Helpful
February 01, 2023

I brought my wife's X-3 in for service. I dealt with Tom LaBarbara and could not be any happier with the way that I was treated. He is a true professional. More

by lovehound55
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas LaBarbara
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Feb 02, 2023 -

BMW of Freehold responded

Hello, we're pleased to see you received wonderful customer service from Tom. Come see us again soon!

Helpful
January 18, 2023

Top notch service advisor. It was great working with him and we had a pleasant experience. We will be back. More

by Mr T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

BMW of Freehold responded

Hi Mr.T., We strive to provide top-notch service here at Carbone Dodge Chrysler Jeep RAM. It is our greatest pleasure to assist our customers in figuring out the issue and coming up with a plan of execution to get both you and your vehicle back on the road as soon as possible. Our service team appreciates you taking the time to leave these praises, as well as looking forward to seeing you again down the road.

Helpful
April 01, 2022

Very professional dealership, Justine is a pleasure to work with in the service department. Aaron E. More

by Aaron E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lema-Hasing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gamble
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Apr 04, 2022 -

BMW of Freehold responded

Hi Aaron, it's great to see Justine was a pleasure to work with during your visit. See you next time!

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