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BMW of Freehold - Service Center

Freehold, NJ

4.8
200 Reviews

200 Reviews of BMW of Freehold - Service Center

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July 10, 2024

I have both on my vehicles serviced at BMW of Freehold, my 2018 540i M Sport and 2022 X5 M Sport. Nuno has been a great technician ensuring the car is repaired in a timely fashion. He prioritizes his custo More

by Gdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad (Little Moe Hamad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nuno Marques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Freehold responded

Hello! Thank you for sharing your experience! We're delighted to hear that Nuno's exceptional service keeps you coming back to BMW of Freehold. We appreciate your loyalty and look forward to assisting with your next X5 lease in January!

July 10, 2024

BMW of Freehold delivered outstanding service for my 4 Series, ensuring efficiency, professionalism, and a smooth experience throughout. More

by Nick Landin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuno Marques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

BMW of Freehold responded

Nick, we're delighted to hear that you had such a positive experience with our team at BMW of Freehold! Thanks for sharing your feedback and enjoy your 4 Series!

July 10, 2024

Nuno has never failed to repair any of the many vehicles I have brought him over the last 15 years. In fact, I've referred all of my friends and family to Nuno and they have all left as happy customers with More

by AMachado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nuno Marques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

BMW of Freehold responded

Hello! Thank you for your loyalty and referrals over the past 15 years! We're delighted to hear that Nuno consistently provides excellent service at BMW of Freehold. We look forward to continuing to serve you and your loved ones!

June 25, 2024

My experience at the BMW of Freehold is that of excellent service, lots of communicated information, and something that many dealerships lack: general compassion for their customers. Roberto is the definitio More

by Tyler Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

BMW of Freehold responded

Tyler, we're delighted to hear that Roberto and the team at BMW of Freehold provided you with excellent service and genuine compassion. Thanks for sharing your positive experience and come again soon!

June 25, 2024

Very kind reception with excellent directing to exactly where I need to go for my cars service. Tania always greets me with a laudable smile and seeks to provide help to all customers. The first person you More

by Tyler Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

BMW of Freehold responded

Tyler, we're delighted to hear that Tania and our team at BMW of Freehold provided you with such excellent service. Thanks for sharing your positive experience and come again soon!

June 18, 2024

I have dealt with Greg as a service representative for my vehicle for over 6 years and I’m happy to see he was promoted to service manager. It is well deserved and a long time coming as he is truly a people More

by Asanchezny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

BMW of Freehold responded

Asanchezny, we're delighted to hear about your positive experience with Greg over the years at BMW of Freehold. Thanks for sharing such kind words!

June 13, 2024

Gian is one of the best BMW technicians and overall car mechanics I know. He is thorough and really know what he’s doing. He’s a pleasure to work with and always has a good attitude. More

by Blakehurst777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laude Arnaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gianluca Mirra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Burrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Lema-Hasing, Christian Kowalczyk
Jun 18, 2024 -

BMW of Freehold responded

Hi Blake! Thank you for highlighting Gian's expertise and positive attitude! We're proud to have such a dedicated technician on our team at BMW of Freehold. We appreciate your feedback and look forward to serving you again!

June 13, 2024

He is an awesome technician. His goes above and beyond to make sure his customers are happy and satisfied with work done on their cars. Very thorough in details. More

by Italiangirl0925
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gianluca Mirra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

BMW of Freehold responded

Hello! Thank you for the wonderful feedback! We're delighted to hear our technician at BMW of Freehold provided exceptional service and attention to detail. We appreciate your support and hope to see you again soon!

June 13, 2024

Great service provided by BMW OF Freehold Greg and his team are always there to help More

by Mom of 4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Forman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Lema-Hasing
Jun 18, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that Greg and our team at BMW of Freehold provided great service! Come again soon!

May 09, 2024

Greg is an outstanding Assistant Service Manager. He is very caring and patient, and truly commiserates with your grief about something being wrong with the car. You can tell he loves what he does, More

by BonnieE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

BMW of Freehold responded

Hi Bonnie! We're delighted to know that Greg provided you with such a positive experience at BMW of Freehold. His dedication and passion for what he does truly shines through! Thanks for your kind words, we'll make sure they reach him. Come again soon!

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