BMW of Freehold - Service Center

Dealing with Allen Gin is an absolute pleasure. He is a professional first and foremost, and he will go out of his way to accommodate the customer. I would recommend Allen Gin to any of my friends and fam professional first and foremost, and he will go out of his way to accommodate the customer. I would recommend Allen Gin to any of my friends and family. Allen is the ideal customer service representative - period. BMW of Freehold is fortunate to have him on their team! Keep up the great work!! Much appreciated!! Sincerely, Rob P. Staten Island, NY More

I called Allen Gin for a problem that I had with my vehicle and I did not have an appointment, and I was given a loaner car and the problem was taken care as promised. Allen always goes out of his way vehicle and I did not have an appointment, and I was given a loaner car and the problem was taken care as promised. Allen always goes out of his way to satisfy me and he goes above and beyond the call of duty. More

Had a very bad experience on my previous visit for service, explained my concerns with Rich and he did a great job. Thank you, Richard Ciszek service, explained my concerns with Rich and he did a great job. Thank you, Richard Ciszek More

I am very happy with the service and quality of work at Freehold BMW. This dealership has turned things around in the past 2 years. The new service team is outstanding. I have dealt with a few and they are Freehold BMW. This dealership has turned things around in the past 2 years. The new service team is outstanding. I have dealt with a few and they are all good. Currently, Issac is our service adviser. we are very pleased with Isaac, he explains the car issues well and makes good recommendations. He also returns calls promptly (my experience with other dealers was not that good in this area). More

I got a flat tire problem on the road, went to BMW of Freehold without in advance appointment. They would took my car in right away and replaced a new tire for me. Service adviser, Mr. Allen Gin is c Freehold without in advance appointment. They would took my car in right away and replaced a new tire for me. Service adviser, Mr. Allen Gin is courteous and very professional. More

I would like to give great thanks to service well done once again by Issac Crum who has taken care of my vehicles for the past year at BMW of Freehold. I have never been treated with such respect and prof once again by Issac Crum who has taken care of my vehicles for the past year at BMW of Freehold. I have never been treated with such respect and professionalism as I have with him as part of there team. Great Job!!! More

Tony is a knowlegeable service guy and went above and beyond to take care of my problem. I had a brake lens that was broken and he got the dealer to take care of it at no cost to me. Not a huge expense beyond to take care of my problem. I had a brake lens that was broken and he got the dealer to take care of it at no cost to me. Not a huge expense however customer service like that goes a long way. Thanks Tony! More

Whenever I walk into this dealership I'm always welcomed In and every one I deal with there remembers my name! Very friendly and helpful. . I spisificly deal with rich de leso he is my service advisor. Gr In and every one I deal with there remembers my name! Very friendly and helpful. . I spisificly deal with rich de leso he is my service advisor. Great service and they always have my car done very fast More

Rich is a great guy to have as a rep. He really cares about his customers and their needs. From the customer service area to the assortment of refreshments to free wifi, BMW of Freehold makes sure that y about his customers and their needs. From the customer service area to the assortment of refreshments to free wifi, BMW of Freehold makes sure that you are as comfortable as possible while you are there. More

I have dealt with Rich Deieso a number of times now and I have never experienced anything but outstanding service! Rich always does his best to get me in and out as quickly as possible without ever compromis have never experienced anything but outstanding service! Rich always does his best to get me in and out as quickly as possible without ever compromising the level of service I receive, which is excellent!! More