BMW of Freehold - Service Center

Incredible Experience Kang and Allen were both really helpful in helping us to recharge our key. We were really panicking when the battery to our key started to die, and th Kang and Allen were both really helpful in helping us to recharge our key. We were really panicking when the battery to our key started to die, and the two of them did a great job to reassure us on what to do, and also in replacing our keys for free! Normally, this is a service that costs $20+, so we really appreciated the service. They were both very personable and we highly recommend anyone to them. More

***** As usuall best experince ****** Allen Gin is the best service advisor I have ever worked with all over USA. He goes out of his way to be helpful. He is extremely knowledgeable, profe Allen Gin is the best service advisor I have ever worked with all over USA. He goes out of his way to be helpful. He is extremely knowledgeable, professional and at the same time, caring. I would recommend him to anyone in need of service at BMW of Freehold. Also They have the best loaner cars, and when I go there I feel I am surrounded by my family. More

Outstanding Service! I always have my car serviced at Freehold BMW. They always provide excellent quality of work and always deliver outstanding service! That's why I take I always have my car serviced at Freehold BMW. They always provide excellent quality of work and always deliver outstanding service! That's why I take my car to no other place but Freehold BMW. More

2004 BMW 325 CI SERVICE EXPIRENCE I recently purchased a 2004 BMW 325 ci, I noticed their was a open recall on my airbag. So I contacted the service department to make a appointment. L I recently purchased a 2004 BMW 325 ci, I noticed their was a open recall on my airbag. So I contacted the service department to make a appointment. Living in the area its 5 miles from my house. I called and Justine picked up the phone after 1 ring I was surprised most other dealers I 've used in the past you go to voicemail. I explained my issue she got me the same night prior to their close. The treatment was outstanding I felt like I bought the car at their store. I left in a loaner the next morning I received a text stating my car was complete it also had recommendations for work required. I was very impressed with the professionalism on the entire process. The icing on the cake was the was Justine explained all the issues with my car that need to be addressed she gave me a fair pricing what more could anyone ask for. Freehold BMW should proud to have such a good employee who actually cares about the customer needs. So thank Justine Great job and you'll see me in the short future to get the other repairs completed!!! More

Great service experience I recently had my X5 serviced and Allen Gin gave me a great experience. The repairs were done right and everything went just as it should. Allen is th I recently had my X5 serviced and Allen Gin gave me a great experience. The repairs were done right and everything went just as it should. Allen is the best advisor!! More

GREAT EXPERIENCE GREG ITKINS HELP ME WITH MY 750LI A/C COMPRESSOR AND OIL PAN WAS ALWAYS KEEPING ME TO DATE WITH PROGRESS.WHAT A GREAT REP AND A PLEASURE TO TALK TO O GREG ITKINS HELP ME WITH MY 750LI A/C COMPRESSOR AND OIL PAN WAS ALWAYS KEEPING ME TO DATE WITH PROGRESS.WHAT A GREAT REP AND A PLEASURE TO TALK TO ON THE PHONE.TO DAY 8/3 MY SON GOT A NAIL IN THE TIRE GREG GOT THE INSURANCE ABD GOT ME OUT ASAP NO WAIT AT ALL,AFTER ALL MY TIME IS WORTH SOMETHING.GREAT SERVICE REP AND THANK YOU FOR THE HELP. More

Peace of Mind Allen Gin and Kang Peng have taken care of my BMW 325i for years at BMW of Freehold. They are very informative to ensure that you know what the probl Allen Gin and Kang Peng have taken care of my BMW 325i for years at BMW of Freehold. They are very informative to ensure that you know what the problems are. They will solve the problems on a timely basis and perform their work diligently. My BMW is always on a good hand. I strongly recommend this team to all my friends and families. More

great service Alan Gin is an exceptional person; friendly, knowledgeable, and helpful. He is the go-to guy for my service needs. Kang is a master mechanic who I a Alan Gin is an exceptional person; friendly, knowledgeable, and helpful. He is the go-to guy for my service needs. Kang is a master mechanic who I always request to work on my cars. More

Outstanding customer service! I love Freehold BMW! I used to hate bringing my cars in for work because I always felt like I was being taken advantage of. Justine in the service dep I love Freehold BMW! I used to hate bringing my cars in for work because I always felt like I was being taken advantage of. Justine in the service department is just wonderful. She took the time to explain my options and kept me updated until I got my car back. She was an absolute pleasure to deal with :) More