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BMW of Freehold - Service Center

Freehold, NJ

4.8
205 Reviews

205 Reviews of BMW of Freehold - Service Center

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April 04, 2018

Good and thorough job My 2014 535 displayed check engine light, for no obvious reasons. The service engineer was through in his job to identify the leak and faulty sensor t More

by ArvindSaddala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laude Arnaldi, Allen Gin
Apr 04, 2018 -

BMW of Freehold responded

We're happy to hear your service went well and got you back on with your day. We hope to work with you again soon.

April 03, 2018

Service Excellent service as always. Dealership, both on sales and service always top notch. Have been back here many times to get new vehicles. A pleasure to More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Gin
Apr 04, 2018 -

BMW of Freehold responded

Thank you for your kind words, Hank. We strive for excellent customer service. We are honored to have earned your loyalty and it will be a pleasure to serve you again in the future.

March 15, 2018

GREAT Service Justine has been my service advisor for years. Whenever I call her for service, she always gets me an appointment. She calls and communicates and give More

by freddyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

BMW of Freehold responded

We are thrilled to hear how well Justine did working with you. We strive for quality customer service in everything we do. We are happy to see it pay off during your visit with us. See you next time!

March 14, 2018

Service Justine always takes the extra step to make sure I'm ( car ) Well taken care of . I usually wait for my car to be service, it's done on time . More

by John Flood
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

BMW of Freehold responded

Thank you for the 5-star review, John! We'll let Justine know how great she was working with you. See you next time.

March 12, 2018

ling relationship Sales representative was excellent, went out of their way to give me a great deal, site and service are perfect with friendly people and atmosphere More

by Fferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Catania
Mar 13, 2018 -

BMW of Freehold responded

Thank you for the 5-star review! We appreciate the kind words. Please come back again soon!

March 09, 2018

excellent They greet us with smile and positive feeling and very friendly they very knowledgeable also all BMW team of freehold courteous I have recommend at 12 More

by sumukh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Ghusson, Allen Gin
Mar 12, 2018 -

BMW of Freehold responded

Thank you for the awesome review! It's so great to see you enjoyed your experience with us. We truly value your business and appreciate your recommendations. We look forward to seeing you soon!

February 13, 2018

The BEST customer cares!! I have been coming Freehold BMW for my car for about 4years. Everytime I go, they really take care a customer with their best. Even if you don’t purc More

by Han Gun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Gin
Feb 14, 2018 -

BMW of Freehold responded

Thank you so much for the excellent review! We appreciate your business, and we’re thrilled to hear that Allen has always taken good care of you! We look forward to assisting you with any future needs that may arise!

January 21, 2018

always excellent For 12 years I have been a customer at Freehold BMW, I purchased the vehicle there and have been with them ever since .I have never had a problem in a More

by Beemer Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gin
Jan 23, 2018 -

BMW of Freehold responded

Thank you so much for your business. We are proud to have earned your loyalty and we are excited to see you again for your next purchase. We will tell Allen that you enjoyed working with him.

January 16, 2018

Annual Maintenance Service Reception and processing was smooth even though their computer system was down. Took little time to complete. Service report ws to be mailed once syst More

by ENGR6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gin
Jan 17, 2018 -

BMW of Freehold responded

Thank you for giving us five stars! We apologize for the computer system inconveniences, but we are glad to hear you had a smooth experience!

December 28, 2017

General service Allen was very nice and explained the process thoroughly. I received a loaner car while my car was in for service. The no hassle experience. I would More

by Norman Hsieh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Gin
Jan 02, 2018 -

BMW of Freehold responded

Thank you for the great review, Norman!

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