BMW of Freehold - Service Center

2007 Z4 Service Tony was honest and thorough. He kept you informed throughout. Explained what was needed to correct the issue and labor involved. Issue was diagnose Tony was honest and thorough. He kept you informed throughout. Explained what was needed to correct the issue and labor involved. Issue was diagnosed and corrected. More

Great Service Department!! Best service experience I've EVER had. This is the first BMW I've ever leased from this dealer, and it's because of the EXCEPTIONAL service that I an Best service experience I've EVER had. This is the first BMW I've ever leased from this dealer, and it's because of the EXCEPTIONAL service that I and my car receives, i'll be back for again when my kids start driving and need a cars. They're head and shoulders above all others. More

Horrible service Left car on a Sunday night for a convertible sensor. Got it back Wednesday and it was filthy. Noticed a receipt left in the car. Looks like someone us Left car on a Sunday night for a convertible sensor. Got it back Wednesday and it was filthy. Noticed a receipt left in the car. Looks like someone used my car to go get pizza the day before it was ready. The service paperwork showed 25 miles were put on the car. Called the dealer and sent them pictures of the car and pizza receipt. Their answer was there was a mistake on the paperwork and they only put 3 miles on the car and the receipt fell out of the pocket of the technician who worked on the car. They offered to rewash the car. Does anyone buy this explanation. How about showing the cctv footage to back up your story More

Service of car TIRES Service at BMW BUT complaint is BOM of tires. If warranty on tires offered now since February of 2018. Obviously there is an issue! #ihaveissue! Service at BMW BUT complaint is BOM of tires. If warranty on tires offered now since February of 2018. Obviously there is an issue! #ihaveissue! More

Fuel Pump Issue Hello I just wanted to say I really appreciate Service Manager Laude , I was really upset about a issue with my car. When Laude took the time to ca Hello I just wanted to say I really appreciate Service Manager Laude , I was really upset about a issue with my car. When Laude took the time to call me back within a hour and listen to my issue ,he couldn't promise anything since the car was not at his shop,but he did show that he cared about my issue and showed empathy. Just good to see good people who want to do the right thing for people even when they don't have too . Thank you More

Good and thorough job My 2014 535 displayed check engine light, for no obvious reasons. The service engineer was through in his job to identify the leak and faulty sensor t My 2014 535 displayed check engine light, for no obvious reasons. The service engineer was through in his job to identify the leak and faulty sensor to fix it for good. Greatly appreciate the attention to detail. More

Service Excellent service as always. Dealership, both on sales and service always top notch. Have been back here many times to get new vehicles. A pleasure to Excellent service as always. Dealership, both on sales and service always top notch. Have been back here many times to get new vehicles. A pleasure to do business with. More

GREAT Service Justine has been my service advisor for years. Whenever I call her for service, she always gets me an appointment. She calls and communicates and give Justine has been my service advisor for years. Whenever I call her for service, she always gets me an appointment. She calls and communicates and gives me details. She is a true professional and represents Freehold BMW with high standards. More

Service Justine always takes the extra step to make sure I'm ( car ) Well taken care of . I usually wait for my car to be service, it's done on time . Justine always takes the extra step to make sure I'm ( car ) Well taken care of . I usually wait for my car to be service, it's done on time . More

ling relationship Sales representative was excellent, went out of their way to give me a great deal, site and service are perfect with friendly people and atmosphere Sales representative was excellent, went out of their way to give me a great deal, site and service are perfect with friendly people and atmosphere More