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205 Reviews of BMW of Freehold - Service Center
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September 08, 2018
Service Taken in a timely manner and treated with friendly attitude. Tony is especially helpful when I drove in. Was kept informed by Alan, my service rep Taken in a timely manner and treated with friendly attitude. Tony is especially helpful when I drove in. Was kept informed by Alan, my service rep and the documentation of the service performed was immediately received via email. More
by Foremike
Employees Worked With
Allen Gin, Debbie Hanat
September 07, 2018
Laudi Arnaldi - Great Customer Service Laudi Aranldi at BMW of Freehold just called me and resolved all my issues. His customer service is Excellent and I'm looking forward to working with Laudi Aranldi at BMW of Freehold just called me and resolved all my issues. His customer service is Excellent and I'm looking forward to working with him and his team moving forward! . More
by Bmwowner
August 13, 2018
Quick, easy, painless, and customer oriented I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with my car and explain to me what I need done to my car and what I need to do in the future so I can start saving up. Great place and definitely will be back. P.S: I live right behind Princeton BMW but I drive about 45 mins to get to Freehold BMW because unlike Princeton, there is no games, up sell, and there is no xxxxxxxx that comes when you try to get your car serviced! More
by Abdul
Employees Worked With
July 16, 2018
Great service Superior service 1st Class treatment Allen Gin is a gentleman who goes above & beyond to provide awesome service The young men who work in servic Superior service 1st Class treatment Allen Gin is a gentleman who goes above & beyond to provide awesome service The young men who work in service are very polite & efficient The “tire expert is always so friendly & kind Fernando is a genius More
by Lola1025
Employees Worked With
Angela in the cashier area is the kindest, warmest most sincere young lady you could wish to meet!, Orville Bynoe, Allen Gin
June 23, 2018
Excellent service and communications Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in gr Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in great condition More
by Satya
Employees Worked With
Frank Ghusson
June 22, 2018
2007 Z4 Service Tony was honest and thorough. He kept you informed throughout. Explained what was needed to correct the issue and labor involved. Issue was diagnose Tony was honest and thorough. He kept you informed throughout. Explained what was needed to correct the issue and labor involved. Issue was diagnosed and corrected. More
by Jvp2838
Employees Worked With
June 13, 2018
Great Service Department!! Best service experience I've EVER had. This is the first BMW I've ever leased from this dealer, and it's because of the EXCEPTIONAL service that I an Best service experience I've EVER had. This is the first BMW I've ever leased from this dealer, and it's because of the EXCEPTIONAL service that I and my car receives, i'll be back for again when my kids start driving and need a cars. They're head and shoulders above all others. More
by Judith's BMW
Employees Worked With
Tsunao Otani , Allen Gin
June 08, 2018
Horrible service Left car on a Sunday night for a convertible sensor. Got it back Wednesday and it was filthy. Noticed a receipt left in the car. Looks like someone us Left car on a Sunday night for a convertible sensor. Got it back Wednesday and it was filthy. Noticed a receipt left in the car. Looks like someone used my car to go get pizza the day before it was ready. The service paperwork showed 25 miles were put on the car. Called the dealer and sent them pictures of the car and pizza receipt. Their answer was there was a mistake on the paperwork and they only put 3 miles on the car and the receipt fell out of the pocket of the technician who worked on the car. They offered to rewash the car. Does anyone buy this explanation. How about showing the cctv footage to back up your story More
by Bill1074
May 19, 2018
Service of car TIRES Service at BMW BUT complaint is BOM of tires. If warranty on tires offered now since February of 2018. Obviously there is an issue! #ihaveissue! Service at BMW BUT complaint is BOM of tires. If warranty on tires offered now since February of 2018. Obviously there is an issue! #ihaveissue! More
by Precia
Employees Worked With
April 25, 2018
Fuel Pump Issue Hello I just wanted to say I really appreciate Service Manager Laude , I was really upset about a issue with my car. When Laude took the time to ca Hello I just wanted to say I really appreciate Service Manager Laude , I was really upset about a issue with my car. When Laude took the time to call me back within a hour and listen to my issue ,he couldn't promise anything since the car was not at his shop,but he did show that he cared about my issue and showed empathy. Just good to see good people who want to do the right thing for people even when they don't have too . Thank you More
by amanda.breen.94
Employees Worked With
Laude Arnaldi
