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BMW of Freehold
Freehold, NJ
2,621 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,621 reviews
June 11, 2026
Professional, helpful and knowledgeable They were attentive professional and very helpful .. once again they made buying our second car a great experience .. attentive professional and very helpful .. once again they made buying our second car a great experience .. More
by LURDESFRANCISCO1
Verified CustomerEmployees Worked With
Danny and Mike
June 11, 2026
Fast, easy, no pressure. In and out in no time. Very informative, thorough, and professional. I would recommend In and out in no time. Very informative, thorough, and professional. I would recommend More
by TOMMYMC1804
June 07, 2026
I just wanna start by saying I had a fantastic experience with BMW of Freehold Masimo. My salesman was wonderful. He was a young man, probably about 21 years old, but he handled himself like he was in the ca with BMW of Freehold Masimo. My salesman was wonderful. He was a young man, probably about 21 years old, but he handled himself like he was in the car business for 25 years. Great experience also Maria the sales manager I’ve bought many cars in my lifetime when I say many many she was probably the best sales manager I’ve ever dealt with with my buying experience also the finance person Pierre was wonderful he gave you no pressure he made you feel comfortable. He did a wonderful job great personality probably one of the best I ever dealt with also so as far as I’m concerned if you’re gonna buy a BMW I wouldn’t go any place but BMW of Freehold the experience was fantastic. I don’t know how much more I can say. This is my son‘s first car he’s 16 years old. He’s very happy and thank you for all the people that were involved with my sale. You made my son a very happy kid. Thank you so much, the Golembieski family More
by DARRENG012164
June 06, 2026
Professional, quick, and very knowledgeable people Would definitely get another vehicle there! 10 out of 10 definitely get another vehicle there! 10 out of 10 More
by dunphyjp
June 06, 2026
Good dealership, no surprises. Everything was smooth and proffesional. Zach was helpful. Dealership was clean and comfortable. Everything was smooth and proffesional. Zach was helpful. Dealership was clean and comfortable. More
by VIKTOR
June 06, 2026
Love my 760i, Tyler K was awesome! Completely satisfied, highly recommend. Super smooth experience, thanks! Completely satisfied, highly recommend. Super smooth experience, thanks! More
by tuscanyrosenewyork
June 05, 2026
Great Car Dealer Everyone is very professional Makes you feel at home From the sales department to the parts department Finance department And the General Manager Frank Catania All AMAZING you feel at home From the sales department to the parts department Finance department And the General Manager Frank Catania All AMAZING More
by LUCARAST66
June 04, 2026
Updating my review to make sure everyone is aware of how awful my experience has been in dealing with BMW of Freehold. They bribed me with a refund of the required add-ons after I left a medicore review awful my experience has been in dealing with BMW of Freehold. They bribed me with a refund of the required add-ons after I left a medicore review previously. It has been nearly 60 days and they have not made good on their bribe and are now completely ghosting me. I have had to submit a claim with BMW North America about the issue. If the pure incompetence of this dealership doesn't turn you away, please allow my experience in dealing with them to do so. They sold me a new car that couldn't pass inspection, they botched the initial paperwork and tried to pin it on me, they've bribed me to change reviews and not made good on it. BMW of Freehold is an embarrassment to the BMW brand and I hope everyone stays far away. Do not give business to Patrick Segreti or John Cheung. It will be a disaster and you'll be the one here next writing a poor review. Be wary of all the positive reviews, they've likely been bribed too. More
by ITSMEITSB
Employees Worked With
Other Employees :
Robert Cavalieri
June 04, 2026
Great salesman best experience and I love the car thank you so much great sales manager Danny Claro you so much great sales manager Danny Claro More
by CEDES9677
June 03, 2026
Ronnie gave us a very thorough overview of the features on our new X7 and made sure we were comfortable with everything. Mike made sure that what was agreed to was in the contract. on our new X7 and made sure we were comfortable with everything. Mike made sure that what was agreed to was in the contract. More
by HOLZY
