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BMW of Fort Washington - Service Center

Fort Washington, PA

5.0
825 Reviews

825 Reviews of BMW of Fort Washington - Service Center

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July 01, 2022

Ben Ammar, rich Lanci, and Ryan young. Great service at bmw of fort Washington. Highly recommend! More

by Mike Errichetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

BMW of Fort Washington responded

Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! Thanks again for the recommendation, and have an amazing day!

June 28, 2022

I had my car in for service today and the experience was wonderful dealing with Amie Marshall my service advisor, I was first introduced to Mr. Jim Kostack the sales and service director who was a pleasure More

by rvenezia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kostack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2022

Saddened and disgusted with the service and dishonesty. The service staff put my brand new 2022 m340 through their brushwash without my permission. Ryan Young (service manager) seemed to take accountabilit More

by Brandon S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

BMW of Fort Washington responded

Thank you for your feedback concerning your March visit. We take our customers concerns very seriously and our Service & Parts Director, Rich Lanci, has been trying to reach you to discuss your concern. If you would like to discuss this further, please contact Rich at 215-643-3322 or email: richard.lanci@mileone.com

June 10, 2022

Terrific service visit. Ben Ammar (Operations) treated my car like it was his own and takes great pride in his work. My car was absolutely pristine upon pickup from service. More

by BMW Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2022 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2022

The service on my BMW was perfect. Very happy. Frank & Troy were great. The staff was extremely helpful and friendly. Highly recommended. Thank You! More

by stevepearlman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nevin Horst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Golis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kostack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pearlman
Jun 08, 2022 -

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2022

Amir was very helpful solving my problem today. Her friendly and proactive demeanor made me feel that my business was appreciated. More

by Whtwav2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 26, 2022 -

Whtwav2 responded

I have always had good experience with my service at BMW. But yesterday with Amie it was truly exceptional.

May 21, 2022

Ben Ammar did an amazing job detailing and providing after service to our newly purchased vehicle. He is always super friendly and goes above and beyond our requests to accommodate our needs no matter w More

by Mpfit82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fastman
May 23, 2022 -

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2022

Ben took great care my my M BMW. I couldn’t be happier. BMW of Fort Washington is the best! Thanks. More

by PFrazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Ben will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

May 13, 2022

Great, friendly service. Ben Ammar is fantastic, the best! No better dealership for car service. More

by Jfreid615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Ammar. He’s terrific! He took great car of my car.
May 15, 2022 -

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 06, 2022

Ben Ammar’s customer service was beyond excellent! ! He did an amazing job on my car and he is very talented with what he does. BMW of Fort Washington is the best BMW dealership around. Very great serv More

by Fer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

BMW of Fort Washington responded

Hi Fer, thank you so much for your feedback! Ben Ammar will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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