BMW of Fort Myers

Excellent, bought new car from Patrick Menard felt like buying from my brother. Steven Williams BMW genius was very thorough and patient. All in all Very Good experience. buying from my brother. Steven Williams BMW genius was very thorough and patient. All in all Very Good experience. More

Car with oil leak, they gave estimate of 11,000. Took to Naples. 984. Nothing else said Took to Naples. 984. Nothing else said More

Youre used car manager just screwed me out of buying a truck from your used lot. I was on the phone putting a down payment on the truck and your manager told the salesman not to sell it to me because I a truck from your used lot. I was on the phone putting a down payment on the truck and your manager told the salesman not to sell it to me because I am out of state and he wanted to sell it to someone local who was comming to look at it later today. How is that fair thats not first come first serve thats playing politics. More

I have dealt with other dealerships in the past and I have never been so impressed with the level of attention and courtesy I received from the sales manager George Serrano. From the moment I ordered th have never been so impressed with the level of attention and courtesy I received from the sales manager George Serrano. From the moment I ordered the vehicle to the moment I received it, George went above and beyond to make sure I received the best experience possible. In my book, he is the best sales manager I have ever dealt with. I would like to thank my salesman John Findley for his courteous service during the purchase process and Steve Williams for all the technical support. Also, thank you to Alberto Ramos in Finance for the quick process. Like to thank Maria Torres in service for helping with the small dent in the door, the dent disappear is perfect. Everyone in this dealer is great. Thank You very much Carlos and Elena. More

Joe was great! Process of buying a new Jeep and trading in used was smooth and efficient. Process of buying a new Jeep and trading in used was smooth and efficient. More

My son, whose 18 years old, brought his BMW to get its oil changed. He had a 10 percent off coupon from their website and they refused to let him use it all while the oil change cost $425. Unbelievable! T oil changed. He had a 10 percent off coupon from their website and they refused to let him use it all while the oil change cost $425. Unbelievable! Then he asked to get his windshield wiper fixed, they said they need to do diagnostic first for $200 when he already knew the problem. With both of those together it somehow came to $776 for the oil change and diagnostics, they clearly scammed a young kid and took advantage. Never again will I take any cars here and I will be telling everyone that listens about these scam artists. After this incident, I will not be buying my new BMW X7 here. More

My salesman, Joe, was terrific. He attended to my questions and concerns throughout the purchase process. He attended to my questions and concerns throughout the purchase process. More

I don’t like being charged for 5 hrs instead of the 3 because they have a grid same as stealing to me I also don’t like the invoice saying they recommended changing out the 4 sensors instead of 1 that I because they have a grid same as stealing to me I also don’t like the invoice saying they recommended changing out the 4 sensors instead of 1 that I was not told about More

Scott R. Was awesome! The absolute best. Purchase of our 745e was a pleasant experience. He made sure everything went well. He listens and gets the deal don Was awesome! The absolute best. Purchase of our 745e was a pleasant experience. He made sure everything went well. He listens and gets the deal done. The finance guy not so much. Deals with not so honest tactics. Blatenly lies to enhance his commission, doset care if he messes you up and cheats you out of a point or two as long has he gets a good commission. Be careful here. We caught him red handed. Hopefully they get rid of him because over all we had a super experience and if it wasn't for the finance guy they would have gotten 5 stars More