BMW of Fort Myers

I have been dealing with BMW of Ft. Myers for the last several months. After deciding on my type vehicle, I contacted "Donald Smith", who I had been dealing with and decided on a "2004" Mercury Marquis at several months. After deciding on my type vehicle, I contacted "Donald Smith", who I had been dealing with and decided on a "2004" Mercury Marquis at which time Donald started the ball rolling and I was impressed with the speed in which the sale was completed. I would definitely recommend this dealership to my friends or relatives and would use it again in the future, because of their professionalism. Robert W. Stanton More

Donald Smith, sales associate, did an excellent job working with me on the purchase of my new BMW. It was delivered on time and appropriate time was spent with me showing me how to operate the vehicles working with me on the purchase of my new BMW. It was delivered on time and appropriate time was spent with me showing me how to operate the vehicles electronics. The business department was efficent. No complaints. More

I was looking for a qaulity convertible vehicle new or certified. I checked VW EOS, Audi A4, Mercedes, and BMW from Fort Myers to Sarasota. What I found is a great BMW POC that is a terrific car and add certified. I checked VW EOS, Audi A4, Mercedes, and BMW from Fort Myers to Sarasota. What I found is a great BMW POC that is a terrific car and adding the extended warranty I will only pay tires and gas for approximately 4 years. I am a business owner and always look at the numbers. I have a truly great 2007 328i convertible is pristine and wonderful. The team at Fort Myers BMW was truly great. I first did an online inquiry receiving a prompt follow-up. I scheduled an appointment to see a three cars and actually brought one I had not considered. My best comment is the process of paperwork and time was very stream lined as far as other dealships I have dealt with in the past. Absolutely everyone treated me as if I had purchased the most expensive BMW you have in your dealership. I personally could not be happier with my car and the experience at BMW of Fort Myers. Thank you all. I am very pleased with my car and feel confident my car serice will be as great as th buying experience. More

I would highly recommend BMW of Fort Myers for anyone looking to lease or purchase a new / used BMW vehicle. The entire team was professional and courteous. Both Cody and Gary (Sales team)were upfront, h looking to lease or purchase a new / used BMW vehicle. The entire team was professional and courteous. Both Cody and Gary (Sales team)were upfront, honest and respectful throughout the sales process. Their knowledge of the product was very impressive and there was no back and forth negotiating that is often encountered at most dealerships...At the end of the day the experience was stress-free with No buyers remorse. More

Greg did a great job from start to finish on the sale. The majority of the time was spent with Greg. My wife and I appreciated his demeanor and low pressure style. He understood our needs and limitations The majority of the time was spent with Greg. My wife and I appreciated his demeanor and low pressure style. He understood our needs and limitations and stayed within our perameters. The dealership did a great job of accomodating our trade in and worked outside the dealership to get the best possible trade value. Overall the experience was excellent and we feel we recieved great value in our purchase. More

The salesperson and sales manager who worked with me on my purchase were excellent. I made several trips back to the dealership before buying the car and I never felt pressured to 'buy it right now'. I r my purchase were excellent. I made several trips back to the dealership before buying the car and I never felt pressured to 'buy it right now'. I really appreciated this as my wife wouldn't even go with me as I looked around because we have had such bad experiences with car dealers in the past. When the car that I had been looking at was sold to someone else they worked with me on a custom order to get the fair pricing on a new car with the exact features that I wanted. They told me I could get it within 60 days and they delivered the car as promised. Some other dealerships that I talked to while looking for a car continued to harass me with phone calls on why I should get a Lexus instead or go to their dealership for a BMW. These calls that were basically unethical and convinced me that I had made the right choice in going to BMW of Fort Myers for my car. More

All employees listed above exhibited professionalism, knowledge, courtesy and concern for my needs. All advised me what was best for me in a way that was understandable and in a very patient manner. It w knowledge, courtesy and concern for my needs. All advised me what was best for me in a way that was understandable and in a very patient manner. It was clear to me that they did not just want to sell me a car but they wanted to sell me the car that was best for me. They all combined their efforts to make my car buying experience a smooth and efficient process which served my needs in the best way possible. While all mentioned were excellent in their performance, I would be remiss if I did not make special mention of Donald Smith. Although young and only in his job for five months, he had an almost encyclopedic knowledge, not only of the car in which I was primarily interested, but also any other vehicle that caught my interest. As if that were not enough, his command of all the policies and procedures of his job and his organization skills, indicated to me that he is far above his peers and should be considered for higher position before all of them. In all, I consider myself fortunate to have been served by these people in a manner that made me feel confident and comfortable. More

A tremendous experience. Fast, courteous, no surprises, and the car is exactly as it was advertised to be. Both of the representatives were very helpful and prepared for my arrival. I left feeling comple and the car is exactly as it was advertised to be. Both of the representatives were very helpful and prepared for my arrival. I left feeling completely satisfied with my purchase and if I need another car I will absolutely consider returning. More

You're not likely to get a human to answer the phone and they don't both to call you back in a timely manner when you leave a voicemail. Once my car was actually in for service, communication regarding whe they don't both to call you back in a timely manner when you leave a voicemail. Once my car was actually in for service, communication regarding when it would be ready was terrible. My car was in for very minor updates, yet it went from being a six hour estimate to taking four days AND I had to call them each time it was delayed to find that out. They are the reason I bought my car in Fort Lauderdale after having bought my previous one in Fort Myers. Horrible. More

I would not recommend buying nor servicing your vehicle at BMW of Fort Myers. I "HAD" been loyal to getting my service work done there until my recent visit. My previous service experiance was replacing th at BMW of Fort Myers. I "HAD" been loyal to getting my service work done there until my recent visit. My previous service experiance was replacing the battery. I went in late on a Friday and was quoted $320 for replacing and diagnosing the electrical system. The work was passed on to a service advisor that would be there on Saturday to complete the process. Saturday morning I recieved a call saying it was going to run me close to $460 now. I immediately went over there to see why it was so different from the previous day. By the time I got there the price had gone down to $380. I ultimately paid $350 for replacing and diagnosing the electrical system. Just last week I went in to have my 2 front tires replaced. Also needed a 4-wheel alignment($150 plus tax=$180). 2 run flat tires(almost $800) plus a $50 deductable since it is under the extented warrenty now at nearly 78000 miles. Along with the services I had requested, they also found a bad rear bearing, and an oil leak. Both were fixed at no charge. But I'm sure the $1000+ ended up covering anything and everything they also found. After getting the work performed, the car drove well for about a day. I had the car serviced since I was going on vacation and was going to be driving it for about 700 miles. About 50 miles into my trip the ABS light came on, along with the Run Flat tire monitor(tires were properly inflated), and it ultimately disabled the traction control, and cruise control as well. I made the decision to continue my vacation while in the back of my head I was concerned the car would not make it. It felt as if something was lose, hearing a cracking noise when apply the brakes. I will be taking the vehicle back to fix their mistakes, while I'm sure they will try to say I owe another $50 deductable for their mistake. More