BMW of Fort Myers

Cindy is the best. I trust what she tells me needs to be done and she is always warm, friendly, and welcoming. Everyone else are also friendly which adds to the atmosphere at this dealership when I come a done and she is always warm, friendly, and welcoming. Everyone else are also friendly which adds to the atmosphere at this dealership when I come and I seldom have to wait for service. Plus there is always good free coffee while I wait. More

They went the extra mile to make the sale. I received excellent sales service and was very pleased with the deal. No pressure. We will come back for our next BMW. Both Greg and Sean were knowledgeable excellent sales service and was very pleased with the deal. No pressure. We will come back for our next BMW. Both Greg and Sean were knowledgeable and professional. Excellent trade-in support. The GM runs a great shop. Very pleased with the deal. More

Serious price gouging. They lie about the amount of labor hours they work on your car. I've never worked with a dealer so long of a period regarding dealer platinum upgraded maintenance or extended warranty hours they work on your car. I've never worked with a dealer so long of a period regarding dealer platinum upgraded maintenance or extended warranty work and not had an issue resolved ASAP. I was told that the clutch Slave cylinder was bad after they replaced the smg clutch and flywheel. They told me it would take seven hours of labor to get the clutch slave cylinder replaced on the smg transmission. I called several BMW dealers and they all told me it was around one to one and a half hours in labor to replace and around sixty dollars for the part. What a rip off I will never go to this dealer ever again!!! More

I have been dealing with BMW of Ft. Myers for the last several months. After deciding on my type vehicle, I contacted "Donald Smith", who I had been dealing with and decided on a "2004" Mercury Marquis at several months. After deciding on my type vehicle, I contacted "Donald Smith", who I had been dealing with and decided on a "2004" Mercury Marquis at which time Donald started the ball rolling and I was impressed with the speed in which the sale was completed. I would definitely recommend this dealership to my friends or relatives and would use it again in the future, because of their professionalism. Robert W. Stanton More

Donald Smith, sales associate, did an excellent job working with me on the purchase of my new BMW. It was delivered on time and appropriate time was spent with me showing me how to operate the vehicles working with me on the purchase of my new BMW. It was delivered on time and appropriate time was spent with me showing me how to operate the vehicles electronics. The business department was efficent. No complaints. More

I was looking for a qaulity convertible vehicle new or certified. I checked VW EOS, Audi A4, Mercedes, and BMW from Fort Myers to Sarasota. What I found is a great BMW POC that is a terrific car and add certified. I checked VW EOS, Audi A4, Mercedes, and BMW from Fort Myers to Sarasota. What I found is a great BMW POC that is a terrific car and adding the extended warranty I will only pay tires and gas for approximately 4 years. I am a business owner and always look at the numbers. I have a truly great 2007 328i convertible is pristine and wonderful. The team at Fort Myers BMW was truly great. I first did an online inquiry receiving a prompt follow-up. I scheduled an appointment to see a three cars and actually brought one I had not considered. My best comment is the process of paperwork and time was very stream lined as far as other dealships I have dealt with in the past. Absolutely everyone treated me as if I had purchased the most expensive BMW you have in your dealership. I personally could not be happier with my car and the experience at BMW of Fort Myers. Thank you all. I am very pleased with my car and feel confident my car serice will be as great as th buying experience. More

I would highly recommend BMW of Fort Myers for anyone looking to lease or purchase a new / used BMW vehicle. The entire team was professional and courteous. Both Cody and Gary (Sales team)were upfront, h looking to lease or purchase a new / used BMW vehicle. The entire team was professional and courteous. Both Cody and Gary (Sales team)were upfront, honest and respectful throughout the sales process. Their knowledge of the product was very impressive and there was no back and forth negotiating that is often encountered at most dealerships...At the end of the day the experience was stress-free with No buyers remorse. More

Greg did a great job from start to finish on the sale. The majority of the time was spent with Greg. My wife and I appreciated his demeanor and low pressure style. He understood our needs and limitations The majority of the time was spent with Greg. My wife and I appreciated his demeanor and low pressure style. He understood our needs and limitations and stayed within our perameters. The dealership did a great job of accomodating our trade in and worked outside the dealership to get the best possible trade value. Overall the experience was excellent and we feel we recieved great value in our purchase. More

The salesperson and sales manager who worked with me on my purchase were excellent. I made several trips back to the dealership before buying the car and I never felt pressured to 'buy it right now'. I r my purchase were excellent. I made several trips back to the dealership before buying the car and I never felt pressured to 'buy it right now'. I really appreciated this as my wife wouldn't even go with me as I looked around because we have had such bad experiences with car dealers in the past. When the car that I had been looking at was sold to someone else they worked with me on a custom order to get the fair pricing on a new car with the exact features that I wanted. They told me I could get it within 60 days and they delivered the car as promised. Some other dealerships that I talked to while looking for a car continued to harass me with phone calls on why I should get a Lexus instead or go to their dealership for a BMW. These calls that were basically unethical and convinced me that I had made the right choice in going to BMW of Fort Myers for my car. More

All employees listed above exhibited professionalism, knowledge, courtesy and concern for my needs. All advised me what was best for me in a way that was understandable and in a very patient manner. It w knowledge, courtesy and concern for my needs. All advised me what was best for me in a way that was understandable and in a very patient manner. It was clear to me that they did not just want to sell me a car but they wanted to sell me the car that was best for me. They all combined their efforts to make my car buying experience a smooth and efficient process which served my needs in the best way possible. While all mentioned were excellent in their performance, I would be remiss if I did not make special mention of Donald Smith. Although young and only in his job for five months, he had an almost encyclopedic knowledge, not only of the car in which I was primarily interested, but also any other vehicle that caught my interest. As if that were not enough, his command of all the policies and procedures of his job and his organization skills, indicated to me that he is far above his peers and should be considered for higher position before all of them. In all, I consider myself fortunate to have been served by these people in a manner that made me feel confident and comfortable. More