BMW of Fort Myers
Fort Myers, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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This was the worst buying experience I have ever had buying a car and I have owned a ton of cars, trading frequently. I am a BMW NUT - we currently own a Z4, the X5 Diesel, a BMW K1300 S and a BMW R120 buying a car and I have owned a ton of cars, trading frequently. I am a BMW NUT - we currently own a Z4, the X5 Diesel, a BMW K1300 S and a BMW R1200 RT motorcycle! BMW of Fort Myers is owned and run by Sonic Motors. It must be their motto, "screw the customer whenever possible" because that is exactly what these people are about. When we bought our Z4 it was a straight up lease of a leftover 2009. We negiotiated the lease and left with the car. The next day the dealership ran an ad for the car at $100 a month lower payment. Now I don't fault them for getting what they can for a car but when I called them on the carpet for the difference, the GM got involved and offered to split the difference with us. I agreed and it NEVER HAPPENED....the check was in the mail and never came. From that point forward the GM would not acknowledge my phone calls! When it came time to buy the X5 I headed south to Germain BMW in Naples, individually owned. What a difference 30 miles can make, the dealership was straight up on pricing and the service was excellent. The best of the experience was a our sales advisor Jim McGinn. Jim is absolutely a breath of fresh air when it comes to car sales!! STAY AWAY FROM SONIC DEALERSHIPS, THEY ARE THE BOTTOM OF THE BARREL!!! More
Having sold our BMW dealership in 2006 and knowing exactly how a BMW dealership should operate, I can't say enough about Sergio, the service advisor at Ft. Myers BMW. I had called his dealership and t exactly how a BMW dealership should operate, I can't say enough about Sergio, the service advisor at Ft. Myers BMW. I had called his dealership and the one to its South. Sergio knew exactly what he was doing and was able to get me right in that day. The other dealership had almost a weeks wait and the person on the phone didn't seem knowledgeable. More
While sales may be a different situation, my service experiences in Fort Myers have been awful. In one visit (clunking clutch, various minor rattles, etc) the car was returned to me with scratches and experiences in Fort Myers have been awful. In one visit (clunking clutch, various minor rattles, etc) the car was returned to me with scratches and gouge marks all over the weatherstripping around the rear windows because of an incredibly abrasive washing technique. Only after much telephone wrangling was I able to get the service advisor to order and install new weatherstripping for me. Interestingly, the dealer chose to charge the new weatherstripping as a warranty claim instead of taking responsibility for their own impropoper washing. I would not return to this dealer for service or sales. More