Erhard BMW of Farmington Hills - Service Center

Great service, in & out fast, or always a car if you need it; a pleasure to visit, I would like to see an improved waiting area! maybe a bloody mary bar it; a pleasure to visit, I would like to see an improved waiting area! maybe a bloody mary bar More

Great customer service in the service department I had to schedule a weekend appointment to pick up a part and my regular service person wasn't there that day, which they told me in advance. My regul I had to schedule a weekend appointment to pick up a part and my regular service person wasn't there that day, which they told me in advance. My regular service person informed the staff so that they would know what to do when I arrived. They were able to help me and were so kind to me and my toddler son. The staff made sure to say hi to him and engaged him in conversation. More

Think we're expensive? YES I have a BMW 323ci, I purchased in Ann Arbor, Michigan in year "2000" - brand new with 7 miles on the odometer. I drove it during the summer for 2 ye I have a BMW 323ci, I purchased in Ann Arbor, Michigan in year "2000" - brand new with 7 miles on the odometer. I drove it during the summer for 2 years and stored in winter in my garage. After that I stopped driving the car with only 3,800 miles on it The Neon headlight has stopped working (This is not Erhard's fault). For years now the BMW 323ci has been stored in my garage and I start it twice a year. Last year the vehicle did not start. I took it to Erhard BMW for repair and I was charged $2600.00 for new Injectors. On their website they ask the question do you think we're expensive - I reply xxxx YES!!! Too many problems on such expensive vehicle - I got very little utility out of it. As far as a recommendation, there are few BMW dealerships in the area - isn't much of a choice anyway. More

service visit As always for the last 15 years I had an excellent service visit. ken has been great and I can not thank him enough for the great job he is doing. As always for the last 15 years I had an excellent service visit. ken has been great and I can not thank him enough for the great job he is doing. More

Great service I bought my car at Erhard BMW in Farmington Hills, because of the service department. After bringing my husbands car in for service, I was so impresse I bought my car at Erhard BMW in Farmington Hills, because of the service department. After bringing my husbands car in for service, I was so impressed with Chad, his designated service adviser. He is very honest, friendly and accommodating. I never feel like I am being oversold. More

Great Service & Fantastic SA Over the last 10 years we have had great service by Ken Foster who is an amazing SA at the dealership. He is on the mark and always courteous and help Over the last 10 years we have had great service by Ken Foster who is an amazing SA at the dealership. He is on the mark and always courteous and helpful. He knows the work and some one we continue to work with The other staff at the dealership is very good and courteous as well More

Excellent Service Department! Although I'm sure all the other SAs are great as well, Jason Betts has consistently provided my car and me outstanding service and care since it was n Although I'm sure all the other SAs are great as well, Jason Betts has consistently provided my car and me outstanding service and care since it was new in 2015. He is detailed, helpful, friendly, knowledgeable, and goes above and beyond to be sure every last concern is anticipated and handled exceptionally. Dave Howard as shop foreman is the same, listening carefully to concerns and taking the time to investigate to be sure the proper diagnosis and repair are completed. This is a very high quality service department. I completely trust Jason and Dave, and the department, and will remain a loyal customer! BMW pricing is to be expected. It's not a low cost proposition, but worth it for the car and the care. More

5 star service Excellent service, education and respect for my car. Long standing relationship with this dealership due to service team and quality of visits and Em Excellent service, education and respect for my car. Long standing relationship with this dealership due to service team and quality of visits and Employee history More

Service Visit I have never had a bad experience at Erhard BMW of FH. Scheduling service is so easy on line. Car has always been done when promised and when you ne I have never had a bad experience at Erhard BMW of FH. Scheduling service is so easy on line. Car has always been done when promised and when you need a loaner, they are more than happy to accommodate. First rate! More

That's why I'm connected. It's no wonder you see so many BMWs on the road. The overall feeling of driving a car that performs so well and looks so great is why I choose BMW. It's no wonder you see so many BMWs on the road. The overall feeling of driving a car that performs so well and looks so great is why I choose BMW. More