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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
601 Reviews

601 Reviews of Erhard BMW of Farmington Hills - Service Center

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December 11, 2019

Great Service/repair department. Major repair on the car. Chad walked me thru all of it, explained it clearly. Did not try to pressure me in to anything. Great advisor. Efficient, More

by jdamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Dec 12, 2019 -

BMW of Farmington Hills responded

Jdamin, thank you for taking the time to share your experience. It means a lot to the entire team!

December 09, 2019

I would like to thank Chad for everything at Erhard BMW he went above and beyond my needs. Everytime I bring for car for service I have a plesent experience. More

by Rozyroz
Recommend Dealer
Yes
Employees Worked With
Chad
Dec 16, 2019 -

BMW of Farmington Hills responded

Rozyroz, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2019

Very Good I recently had my 20182X BMW in the service department. It was in the body shop as well as in for service. I inadvertently left my grandson's car seat More

by Debra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joy in Service and Christina in AutoMart
Dec 16, 2019 -

BMW of Farmington Hills responded

Debra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW.

December 06, 2019

Excellent Service Dealership is staffed by very competent technicians and advisors. My experience with them so far has been positive, and you are left with a feeling th More

by pbgessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 16, 2019 -

BMW of Farmington Hills responded

Pbgessler, we're happy to hear you had such a positive experience with our team!

December 04, 2019

I recently got my first BMW from Erhard BMW of Farmington Hills. I had a great experience working with John Moyer. He was so knowledgeable, professional and so helpul since day 1. I highly recommend working More

by Nadin Hammoud
Recommend Dealer
Yes
Employees Worked With
John Moyer
Dec 16, 2019 -

BMW of Farmington Hills responded

Nadin Hammoud, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW.

December 02, 2019

I had my 3 year old daughter with me for a 2 hour long service on my car. The staff were amazing and quick on everything. very nice and courteous with both my daughter and I. Jim and Joy made our visit an More

by Stella
Recommend Dealer
Yes
Employees Worked With
Jim, Joy
Dec 16, 2019 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 28, 2019

What a great experience with this dealership. Concern, expertise, patience, knowledge, kindness and a good group of people. JIM...you were the greatest. THANKS. I will definitely request you if I should e More

by Dee48336
Recommend Dealer
Yes
Employees Worked With
Jim
Dec 16, 2019 -

BMW of Farmington Hills responded

we are so happy to read such a great review about Erhard BMW! Thank you so much again for your feedback! We hope you have a great day!

November 27, 2019

Efficient Pulled in with no long wait time. Ken Foster provided car loaner after discovering an additional issue so I could run errands and have lunch instead o More

by Thewoodsons
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Dec 16, 2019 -

BMW of Farmington Hills responded

Thewoodsons, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 27, 2019

Excellent Service Thanks to Jim Cash and the wonderful people in the Service Department of Erhard BMW. They make each visit pleasant and efficient. Always ready with wh More

by ahv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Dec 16, 2019 -

BMW of Farmington Hills responded

Ahv, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. Thank you so much again for your feedback! We hope you have a great day!

November 26, 2019

World Class Service Been dealing with Erhard of Farmington Hills for 10 years or so. I have purchased and serviced 2 cars from them. These guys get it!! Doesn't matter More

by R Bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Dec 16, 2019 -

BMW of Farmington Hills responded

R Bush, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. Thank you so much again for your feedback! We hope you have a great day!

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