Back

Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
602 Reviews

602 Reviews of Erhard BMW of Farmington Hills - Service Center

Sort by
January 30, 2020

Warranty Service Had very bad experience recently ,They will not replace parts during warranty period .Repeat issues..will not review parts which was defective or bro More

by massa888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad
January 23, 2020

Excellent, competent, timely, efficient, and caring service. Erhard BMW. Again, I recently had one of my 3 BMW vehicles serviced at the Farmington Hills dealership, as usual the service was excellent. My Servic More

by SahanazA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jan 23, 2020 -

BMW of Farmington Hills responded

Hello Sahanaza, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2020

Chad is the best, I am blown away every time I see him. The amount of personal care he gives makes me feel like I’m home. Best BMW dealer!!!! More

by Craig
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 23, 2020 -

BMW of Farmington Hills responded

Hello Craig, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and I look forward to seeing you again soon!

January 21, 2020

a little disappointed had my 2019 worked on and check out . but had a creaked rim, needed replaced with new. had none here went to a repair shop . no good tire had tobe rem More

by csmachis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason
Jan 24, 2020 -

BMW of Farmington Hills responded

Csmachis - Thank you for leaving us feedback. We are always working toward improvement and appreciate the feedback. We have shared this with the service and parts team. We hope to be of assistance in the future.

January 20, 2020

Good maintenance service This is my first time visit to there. Quick maintenance service and waiting space is also clean. I appreciate to take good maintenance for my vehicl More

by T.Yama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jan 23, 2020 -

BMW of Farmington Hills responded

Hello T.Yama, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and I look forward to seeing you again soon!

January 17, 2020

Good service as usual. Joy took good care of us. When ever we have major service requirements, we take our car to Erhard BMW. They always give us a rose. More

by guslaruffa
Recommend Dealer
Yes
Employees Worked With
Joy and Ken in Service
Jan 23, 2020 -

BMW of Farmington Hills responded

Hello guslaruffa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield. If you have any further questions, please give us a call. We're always happy to help!

January 14, 2020

Erhard BMW is beyond all expectations I have never experienced a better dealership than Erhard BMW. I recently had my vehicle serviced at the Farmington Hills dealership and it was top no More

by rexer27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jan 15, 2020 -

BMW of Farmington Hills responded

Hi Rexer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2020

Erhard BMW always exceeds my expectations when I take my vehicle in for service. Jim Cash is my service advisor and he always listens to my concerns and answers all my questions. I highly recommend Erhard More

by NoelB
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Jan 08, 2020 -

BMW of Farmington Hills responded

Hello, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2020

Awesome Service team Ken and Chad took care of the routine service well within the time promised and all was to my satisfaction. Recommend them with full confidence. More

by ravi.dose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Chad
Jan 06, 2020 -

BMW of Farmington Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 16, 2019

Ken Foster Ken did very good service with my car. I am your customer for 15 years... at least. Thank you, guys for your service! Anna Ward More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Dec 16, 2019 -

BMW of Farmington Hills responded

Anna, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

...
54
...